주차 가능 이포 호텔 예약

A big corner house with 9 rooms. Spacious hall living room with TV channels. Dining set with tablewares. No stove no utensil for cooking. A fridge, microwave and water dispenser with hot, warm and cold water. Downstairs has a shared toilet too. Clean and nice. Last minute 5pm on the spot booked this unit. Instant confirmation and easy self check in instantly. Fast response from the incharge person. I booked Family room for 5pax on the first floor. 2 bedrooms with a joint toilet. Room8 spacious 1king 1single. Room9 1queen. Very comfy thick beds. TV in the room cannot be used. Old mother need to go downstairs to watch TV at the living hall. Its fine quite convenient and comfy to sit in the living. Greeting many guests coming in and out haha. Very affordable price. Nearby restaurants and attractions. Great stay! Thanks!

엘리베이터와 객실에 접근하기 위해 얼굴 인식과 같은 현대적인 기술을 갖춘 아름다운 호텔. 불행히도, 우리가 머무는 동안 시스템이 제대로 작동하지 않았습니다. 우리 셋 중 아들만이 얼굴 스캔을 사용하여 리프트에 들어갈 수 없었지만 스캔하여 방으로 들어갈 수 있었습니다. 한편, 딸과 나는 얼굴 스캔을 사용하여 방 문을 열 수 없었습니다. 체크인을 처리 한 안내 원에게 체크인했을 때 그녀는 기술적인 문제라고 언급했지만 매우 환영하거나 도움이되지 않는 것 같았습니다. 우리는 방 3021B에 머물고있었습니다. 약 2 시간 후, 방은 매우 따뜻해졌습니다. 우리가 리셉션에 전화했을 때, 그들은 방이 큰 방이기 때문에 식히는 데 시간이 걸릴 것이라고 말했습니다. 기술자도 확인하러 와서 같은 말을했습니다. 그러나 이 정보는 이전에 우리에게 설명된 적이 없습니다. 첫날 밤은 따뜻한 온도로 인해 매우 불편했고, 새벽 4시에 불만을 제기하기 위해 리셉션에 가야 했습니다. 다음날 오후 6시경 28/3에만 방을 4021B로 변경할 수있었습니다. 둘째 날에는 Hanis라는 직원이 매우 친절하고 도움이 되었고 정말 감사했습니다. 우리가 방 4021B으로 이사했을 때, 나는 우리가 짐을 옮기는 것을 도운 컨시어지에게 전면 복도 조명이 작동하지 않는다고 알렸다. 빛이 여전히 고정되지 않았기 때문에이 문제는 후속 조치가 취해지지 않은 것 같았습니다 (사진에 표시된 대로). 그 시점에서 나는 그것을 다시 올리는 것을 귀찮게하지 않았습니다. 전반적으로 호텔 자체는 아름답고 인상적인 기술을 가지고 있지만 부서 간의 의사 소통 부족과 일관성이없는 서비스는 실망 스러웠습니다.

For the price, I think it is a reasonable option.  However objectively: 1. The air-cons don't work well - one of them was leaking.  The staff was helpful in sending contractor to fix while we were out but due to miscommunication (because we have connecting rooms) the ”fix” was made to the air-con that wasn't leaking as badly as the one we complained about.  To be fair they offered to swap rooms but we are a family of 5 and it was a hassle to repack and move so we declined.  2. The hot water was very good despite some reviews.  However the shower head in one of the rooms were such that they don't stay put so occasional splashes happened.  3. One of the rooms wasn't cleaned (we have connecting room) - the ”make my room” card wasn't available in one of the room so we hung on just 1 of the room and left the connecting door open, thinking that the cleaners would clean both.  They only cleaned 1.  I guess we could have outright told reception instead of assuming that the cleaners will clean both rooms since we left the connecting door open.  4. I paid for extra bed - but the bedsheet was dusty - they changed it (or at least vacuumed it) after the first night.  5. The beds were quite comfortable, they offered free bottled water and coffee sachets, tv worked, fridges worked, rooms were decent sized, wifi was ok - ample street parking, the lights were ok but one of the rooms had stark white lights instead of the warmer ones. Location was good, just off the highway and across the eateries in Bercham.  6. The staff were helpful and friendly.  Despite the complaints they texted me and constantly called to check if we needed towels (because one of the room weren't cleaned) and they asked twice if we wanted to change rooms (we didn't because of reason stated above).  7. Suggestion - build a small ramp to go up to the hotel from the road if possible.  It will be helpful for luggage and older folks / wheelchairs etc.  All in all, it was a decent stay.  Price was competitive but cleanliness could be better - and air-con/shower heads can be better maintained. 

객실은 깨끗하고 밝았으며, 편안하고 아름다운 분위기였습니다. 가격 대비 객실 상태는 10점 만점에 9.5점이었습니다. 하지만 서비스와 관리는 실망스러웠습니다. 새벽 1시에 객실에 헤어드라이어가 없는 것을 알고 프런트에 요청했습니다. 경비원이 담당자에게 연락했고, 담당자는 모든 직원이 이미 퇴근했다고 알려왔습니다. 다음 날 아침 헤어드라이어가 필요하면 프런트에 적힌 번호로 WhatsApp 메시지를 보내달라고 했고, 우리는 알겠다고 했습니다. 다음 날 아침 10시에 WhatsApp 담당자에게 연락했는데, 우리 객실은 자기네 관리가 아니라는 답변을 받았습니다. 고객센터에 전화도 해봤지만 아무도 받지 않았습니다. 더 심각한 것은 상황을 설명했는데도 WhatsApp 담당자는 정확한 연락처를 알려주기는커녕 ”모르겠다”라고만 답했다는 것입니다. 솔직히 특정 직원을 탓하려는 건 아니지만, 우리 방이 해당 관리 구역에 속하지 않는다면 왜 카운터에 그 번호가 그렇게 눈에 띄게 표시되어 있었을까요? 오해를 불러일으키고 불필요한 혼란을 야기했습니다. 결국 예약 페이지에서 다른 연락처를 찾아 직접 전화를 걸었습니다. 담당자는 헤어드라이어를 바로 보내주겠다고 했지만 10분이 지나도 아무도 오지 않았습니다. 다시 카운터로 내려가니 직원이 ”지금 좀 바쁘니 다시 올라가세요. 직원이 방 밖에서 기다리고 있습니다.”라고 말했습니다. 마치 우리를 빨리 내보내고 싶어서 핑계를 대는 것 같았습니다. 왜냐하면 방으로 돌아갔을 때도 아무도 없었기 때문입니다. 결국 헤어드라이어는 오전 11시가 되어서야 받을 수 있었습니다. 헤어드라이어 하나 배달받는 데 한 시간이나 걸린 건 정말 어이가 없었습니다.

가족 여행객에게 강력 추천 - 편안하고 안전하며 시설이 잘 갖춰진 레지던스 스위트! 이 비교적 새로운 레지던스 스위트에서 멋진 시간을 보냈습니다. 호텔 수준의 서비스와 더불어 집처럼 편안하고 편리한 시설을 제공하여 특히 어린 자녀나 어르신을 동반한 가족 여행객에게 이상적입니다. 건물에는 지붕이 있는 지하 주차장과 전문적이고 다국어를 구사하는 리셉션 직원이 상주하는 로비가 있어 해외 여행객에게 큰 장점입니다. 특히 만족스러웠던 점은 대기 시간을 줄이고 보안을 강화해 주는 전용 엘리베이터 시스템이었습니다. 같은 층과 공용 시설(수영장, 조식 공간 등)은 객실 키 카드로 출입이 가능하여 더욱 안전합니다. 객실 자체는 밝고 깨끗하며 자연광이 가득하여 마치 내 집처럼 편안했습니다. 세탁기, 냉장고, 조리 시설, 깨끗한 수건, 생수, 커피/차 등 필수 편의시설이 완비되어 있었습니다. 침대는 중간 정도의 단단함과 편안함을 자랑했고, 욕실은 깨끗하고 채광이 좋으며 냄새도 나지 않았으며 수압도 적당했습니다. 전반적으로 매우 만족스러운 숙박이었습니다. 숙소는 세심하게 설계되어 가족 여행에 매우 적합했습니다. 마을에서 편안하고 안전한 숙소를 찾는 분들께 강력 추천합니다.

The hotel is clean, tidy, and very comfortable. The front desk staff were friendly and polite, making the check-in process smooth and pleasant. I booked a room with breakfast included, and it was definitely worth the price , all the food was tasty and perfect for a light meal before exploring Ipoh. The air conditioning worked perfectly, I stayed in Room 221, which is located near the housekeeping storage room, so it was a bit noisy during the day when the staff were doing room service. However, the staff were very considerate and even apologized when they saw us heading out for tea . I really appreciated that gesture! Another bonus there’s a delicious mamak restaurant right next to the hotel, perfect for a late-night meal! 😄

Really enjoy staying here .. receptionist anushiaalso friendly and helpful with all my problems .. my kids enjoy , room quite spacious and comfortable 💕 all the staff also helpful .. this is my second staying here 🫶🏻

Room very warm, the bed and pillow very clean, it is the cleanest hotel I have ever seen, just the place very hard to find, no reception all have to chat in WhatsApp, first time I was wondering is it scamer or what, but luckily every was amazing

The overall experience from checked in and the conversation with the support is good. Information given is sufficient too. I didn’t park at multi storey car park, end up just to pay extra parking at visitor parking and no need to round up to multi storey car park. Only aircond at living hall need to improve the cold, seem not cold even on for few hours. The rest are good. Sofa got some dirt with the dust and some biscuits. Not well clean. Definitely will recommend to friends.

Overall Rating: ★★★☆☆ The apartment's biggest advantage is its excellent location. There are plenty of restaurants, cafés, convenience stores, and shopping options within walking distance, making it very convenient for families and larger groups. The host was responsive and replied promptly when we raised issues during our stay. Unfortunately, the cleanliness and maintenance of the property fell well below our expectations. We encountered ants throughout the apartment—including the living room, sofa, dining area, kitchen, bedrooms, and bathrooms—which made it difficult to enjoy our stay. Although the host provided insect spray after we reported the issue, the infestation was so widespread that spraying the entire apartment was neither practical nor a comfortable solution. Several areas were dusty, the curtains had a noticeable layer of dust, and the bedsheets and toilet rolls appeared old. We were also charged RM60 for an extra bedsheet for two nights, but the condition of the bedding did not justify the additional fee. The sofa showed signs of wear, and one of the ceiling fans was noisy during operation. For larger groups, please note that when someone showers upstairs, the downstairs bathroom cannot be used properly due to water pressure issues. We were informed that this affects every unit in the building, suggesting it is a known issue rather than an isolated incident. The facilities were also disappointing. The jacuzzi was unavailable during our stay and appeared to be non-functional, making it more decorative than usable. The host initially agreed to compensate us for the cleaning fee due to the cleanliness issues, but we did not receive any further update after that. Overall, the apartment has great potential because of its strategic location, but significant improvements in cleanliness, pest control, maintenance, and facility upkeep are needed before I could recommend it to others. Pros Excellent location with many restaurants, cafés, and shops nearby. Responsive communication from the host. Cons Widespread ant infestation throughout the apartment. Dusty environment, including dusty curtains. Old bedsheets, worn furniture, and additional bedding charges that did not reflect the quality provided. Noisy ceiling fan. Water pressure issue prevents simultaneous use of upstairs and downstairs bathrooms. Jacuzzi was not usable, just a decoration. Compensation for the cleaning issue was promised but never followed up.