작성일: 2024년 6월 13일
리뷰어
Convenient location, spacious room, friendly staff, nice environment, good breakfast, balcony with a view
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1박당 요금 최저가:1,610,913원
작성일: 2024년 5월 11일
M456997****
주변 환경과 건축은 매우 훌륭하지만, 서비스는 일반 호텔 수준이며, 그렇다고 해서 프리미엄을 정당화할 수는 없습니다. 예를 들어, 저와 제 친구는 다른 시간에 도착했지만, 호텔은 각 객실에 대해 무료 픽업 서비스를 한 번만 제공해주었습니다. 결국, 우리 객실 측에서 공항 픽업 서비스를 취소한 후에야 친구의 출발 택시 요금을 환불해 주겠다고 했습니다. 매우 번거로웠습니다. 1박에 2~3천 위안이 드는 중국 내 호텔은 모두 1인당 무료 픽업 서비스를 제공합니다. 루앙프라방의 아만은 귀사와 같은 브랜드로, 투숙객이 호텔을 나서서 게임을 할 때마다 무료 픽업 서비스를 제공합니다. 또한, 우리가 아침을 먹고 있을 때, 직원들이 우리 친구 중 다른 한 명에게 주스를 쏟았는데, 그들은 사과도 하지 않았고, 내 친구에게 묻은 주스와 바닥에 묻은 주스를 치우지도 않았습니다. 간단히 말해서, 여기의 서비스는 기대에 못 미쳐서 두 번째는 가지 않을 것 같아요.
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1박당 요금 최저가:2,459,325원
작성일: 2026년 4월 18일
K Desai
This is an absolutely stunning Riad. I cannot praise it enough. The courtyard is beautiful and full of trees and plants. The restaurant shares this space and is a wonderful experience to have breakfast, lunch or dinner among the trees and plants.
We stayed in room Orientalle and it is just incredible. There is a balcony over the pool and plenty of room to relax. The artwork is also stunning, not just in the room but all over the riad. It is like staying in a museum.
There are also many patios to relax in although we could not make full use of them as the weather wasn't great.
The real stars of the Riad are the staff. They are simply amazing. Ahmed looked after us so well. Sorted out our transfers and organised a tour of Marrakech, booked a restaurant for is. Would always ask if we were okay was always ready with a tip or helping on what to do or where to go. When he wasn't there Khalid did the same. Khalid is also very friendly and helpful. It was great having them in reception just before you went out. As we had come to celebrate our 25th Wedding Anniversary Ahmed had decorated the room with petals and had also arranged a bunch of roses for my wife. He also organised a special vegetarian dinner in the restaurant for us
Housekeeping led by Latifa were great and the room was cleaned very well and repeatedly decorated with rose petals.
Breakfast is a traditional Moroccan one and is very good. The star is however Oussama, our waiter. He looked after us every day and insisted we try everything and made sure we had a good breakfast. He is a very genuine person and truly wants you to have a good time. When we had dinner at the restaurant one evening he made sure we couldn't eat another crumb. A truly kind and sweet person
I cannot praise the Riad and staff enough. It is not the cheapest place but for my wife and I it was worth every penny. The memories we have will last for ever.
We will return
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1박당 요금 최저가:396,825원
작성일: 2025년 11월 3일
리뷰어
장소는 좋고 깨끗하며 직원들도 매우 도움이되었습니다.
그러나 주소는 리야드의 실제 주소가 아닙니다. 나는 혼자 여행하고 있으며 친구들이 머물고있는 바로 옆에 있었기 때문에이 리야드 만 예약했습니다. 나는 그것이 trip.com에 명시된 실제 주소에서 4-5mins 도보라는 것을 도착했을 때만 알았습니다. 그것은 매우 오해의 소지가 있었고 올바른 주소를 업데이트해야합니다. 나는 이른 아침과 밤에 누군가가 나를 산책시키는 것을 선호하기 때문에 여러 번 나를 데려가기에 매우 좋은 직원들에게 경의를 표합니다. 물을 제공했으며 매우 도움이되고 친절했습니다.
내가 가진 또 다른 문제는 공항에서 나를 데리러 공항 교통편을 마련했고, 운전자가 내 이름으로 호텔 간판을 들고 다니게 될 것이라고 들었습니다. 나는 혼자 여행했기 때문에 운전자를 찾을 수 없었고 당황했다. 나는 운전자가 올바른 표지판을 들고 있지 않고 Riad Dar Massai와 유사한 다른 이름이라는 것을 깨닫기 위해 리야드에 전화해야했고, 그것에 내 이름이 없었습니다. 그것은 내가 나의 운전자 인 것을 솔직히 인식하는 것이 불가능했다. 마라케시에서 처음으로 ”RIAD DAR MASSAI + 손님 이름”을 표시하기 위해 표지판을 손님에게 명확하게 표시해야 합니다.
마지막으로 에어컨은 훌륭했지만 담요는 정말 얇았습니다. 나는 그들이 여분의 담요를 제공했다는 것을 알고 있지만 나는 그것을 사용하지 않았습니다. 그래서 나는 밤에 매우 춥습니다.
몇 가지 단점을 제외하고는 전반적으로 아름답게 디자인된 Riad입니다. 실제로 인테리어 건축이 정말 마음에 들었고 객실은 깨끗하고 넓으며 샤워 시설은 뜨겁고 좋습니다.
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1박당 요금 최저가:137,103원
작성일: 2026년 2월 1일|프레스티지 풀 뷰룸 킹 침대 1개
리뷰어Sorry for the long review, but I wanted to be as informative as possible and share the information I would have liked to know before booking.
This was my 5th trip to Marrakesh and my first stay at Savoy Le Grand. I was quite nervous booking after reading some negative reviews, but overall I had a very pleasant experience.
From the moment we stepped out of the taxi, we were warmly welcomed by Salah (concierge) and the Moroccan tea man in reception. From check-in to check-out (4 days later), all staff were friendly, welcoming, and helpful. Everyone we encountered spoke Arabic, French, and English, which made communication very easy.
The foyer is beautiful, and the grounds are extremely well cared for—even more beautiful than expected. That said, there is ongoing construction and upgrades, which are not mentioned on the website. This is currently their quiet season, and the main construction is above the reception building, which is being extended upwards. Noise started daily around 9:15am, drilling around 9:38am, and finished around 6:30pm. Estimated completion is 1 May 2026. If you request a room near the second smaller pool, the noise is much less noticeable. The noise is louder and echoes more around the main pool due to the square layout.
The hotel has four pools: two outdoor and two indoor. One indoor pool is heated and includes jacuzzi jets. There is also an additional indoor jacuzzi at the spa, charged at MAD 250 per person for one hour.
There are three à la carte restaurants on site: Moroccan, International, and Italian. Directly outside the hotel are a supermarket, Paul, Chilli’s, and Papa John’s. Please note that outside food is not allowed inside the hotel. There is an ATM in reception and direct access to Menara Mall, which closes at 10pm.
Special thanks to Nabil at reception, who did an excellent job checking us in. He listened carefully to my needs and arranged early check-in to a ground-floor room close to the restaurants, spa, and gym, with a garden and pool view. Soundproofing from the pool area was good, although hallway noise does travel. The grounds are beautiful, but the ground-floor rooms occasionally had a sewage smell, which I’ve also experienced at other Moroccan hotels.
We did experience a few issues with our first room (heating not working, leaking fridge, slow-draining sink). Without us needing to complain, Soukayna from guest relations came first thing the next morning and immediately arranged for us to move to a beautiful suite. This level of customer service, care, and attentiveness is exactly what you expect from a 5-star hotel. In the evening there’s live entertainment music in the bar and outside a light & water fountain display.
The suite was stunning—very spacious, with a separate living area, two balconies, lots of storage, mini fridge, large sofa, king-size bed, two TVs, kettle, coffee machine, safe, bathrobes and slippers. The bathroom had two sinks (standard rooms have one), plenty of toiletries (no washcloths), a large shower with both handheld and waterfall options, and excellent water pressure. There wasn’t much space to hang items, and there is a bidet hose beside the toilet. Thank you to the head cleaning lady for the final touches and maintaining a high standard of cleanliness.
I’d like to thank all the staff for providing us with a wonderful stay. I love the Moroccan people—they are humble, kind, and always willing to help. Despite the construction, I achieved my goal of relaxation and a short break. This is now my new favourite hotel in Marrakesh, and I will definitely return and recommend it to friends and family
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1박당 요금 최저가:274,008원
작성일: 2026년 5월 2일
리뷰어우리는 가족에서 아주 좋은 한 주를 보냈습니다.
클럽은 크고 깨끗합니다. 수영장 근처에서 거래를 찾는 데 문제가 없습니다. 객실은 큽니다. 가정은 매일 이루어집니다. 직원들은 웃고 관심을 기울이고 있습니다. 음식은 좋고 선택의 폭이 넓습니다.
호텔은 매우 편안하고 매우 편안합니다.
호텔은 매우 편안하고 매우 편안합니다.
약간의 bemol, 우리는 시간에 운이 없었고 더위와 태양이 없는 날은 가열되지 않은 수영장에서 목욕을 허용하지 않았습니다.
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1박당 요금 최저가:407,540원
작성일: 2019년 12월 17일
YIJIA체크인 당일 너무 늦게 도착해서 조용한 방을 원한다고 해서 가장 안쪽 코너로 안내받았습니다. 문에 들어서니 커튼이 빡빡하지 않아 더욱 기분이 나빴다. 방을 바꿔달라고 했어요. 다행히 방을 바꾸는 속도는 꽤 빨랐지만 2층 발코니에 블록이 있어서 조명이 전혀 좋지 않아서 아래층으로 방을 바꿨습니다. 세 끼는 조식이 10시에 끝나서 하루가 없었어요. 점심과 저녁은 비슷했고 먹을 것도 없었습니다. 생선구이 말고는 해산물이 하나도 안보였어요. 사진은 기만적이었습니다. 놀 곳이 꽤 많은데 미끄럼틀이 있는 다른 풀의 물은 차가워서 전시만 할 수 있다.
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1박당 요금 최저가:383,333원
작성일: 2025년 11월 21일
리뷰어
Bon séjour à la riad jibril
Taxe de séjour onéreuse par rapport à mes voyage précédent ainsi que le prix du transfert qui pourrais être inclus dans le tarif du séjour.
Sinon très bon emplacement quartier très clame avec toutes les commodités. Équipe fort sympathique et toujours disponible à la riad .
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1박당 요금 최저가:47,817원
작성일: 2026년 2월 16일
Bellinis
The check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room.
The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.
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1박당 요금 최저가:127,579원
작성일: 2025년 12월 12일
리뷰어
우리는 거기에 문제가 없었습니다. 일반적으로 리셉션에 아무도 없어도 서비스는 좋으므로 정문과 방의 열쇠를 제공합니다. 제안으로 ”Riad Nouhal”이라는 표지판이 필요하지만 어쨌든 Google 지도의 위치를 따르면 들어갈 것입니다.
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1박당 요금 최저가:48,810원