마라케시 호텔 발코니 예약

장소는 좋고 깨끗하며 직원들도 매우 도움이되었습니다. 그러나 주소는 리야드의 실제 주소가 아닙니다. 나는 혼자 여행하고 있으며 친구들이 머물고있는 바로 옆에 있었기 때문에이 리야드 만 예약했습니다. 나는 그것이 trip.com에 명시된 실제 주소에서 4-5mins 도보라는 것을 도착했을 때만 알았습니다. 그것은 매우 오해의 소지가 있었고 올바른 주소를 업데이트해야합니다. 나는 이른 아침과 밤에 누군가가 나를 산책시키는 것을 선호하기 때문에 여러 번 나를 데려가기에 매우 좋은 직원들에게 경의를 표합니다. 물을 제공했으며 매우 도움이되고 친절했습니다. 내가 가진 또 다른 문제는 공항에서 나를 데리러 공항 교통편을 마련했고, 운전자가 내 이름으로 호텔 간판을 들고 다니게 될 것이라고 들었습니다. 나는 혼자 여행했기 때문에 운전자를 찾을 수 없었고 당황했다. 나는 운전자가 올바른 표지판을 들고 있지 않고 Riad Dar Massai와 유사한 다른 이름이라는 것을 깨닫기 위해 리야드에 전화해야했고, 그것에 내 이름이 없었습니다. 그것은 내가 나의 운전자 인 것을 솔직히 인식하는 것이 불가능했다. 마라케시에서 처음으로 ”RIAD DAR MASSAI + 손님 이름”을 표시하기 위해 표지판을 손님에게 명확하게 표시해야 합니다. 마지막으로 에어컨은 훌륭했지만 담요는 정말 얇았습니다. 나는 그들이 여분의 담요를 제공했다는 것을 알고 있지만 나는 그것을 사용하지 않았습니다. 그래서 나는 밤에 매우 춥습니다. 몇 가지 단점을 제외하고는 전반적으로 아름답게 디자인된 Riad입니다. 실제로 인테리어 건축이 정말 마음에 들었고 객실은 깨끗하고 넓으며 샤워 시설은 뜨겁고 좋습니다.

Stayed at Riad Mama for 5 days and 4 nights, and it was an unforgettable experience. The riad itself is beautiful and tastefully decorated, but what truly made the stay exceptional were the people and their outstanding service. Dunya went above and beyond, helping me with my large luggage to the lobby and keeping my room spotless at all times. Farid prepared Moroccan tea for me on my first night on the rooftop and generously shared great restaurant recommendations. Nour, the director, and her sister greeted me with warm smiles every time they saw me and provided truly fantastic service. They offered warm, genuine hospitality and consistently went the extra mile to make sure I was comfortable and well taken care of. I genuinely felt like a welcomed guest rather than a tourist. When I unfortunately had food poisoning on my second day and didn’t leave my room at all, they noticed and checked on me to make sure I was okay. That level of care meant so much to me. Lastly, the riad itself is literally just 2–4 minutes away from Jemaa el-Fnaa and the Medina, which made getting around incredibly easy. I would definitely come back again without hesitation. Thank you Riad Mama! I can’t recommend Riad Mama enough this is hospitality at its finest. The rooftop view facing Koutoubia mosque.

Sorry for the long review, but I wanted to be as informative as possible and share the information I would have liked to know before booking. This was my 5th trip to Marrakesh and my first stay at Savoy Le Grand. I was quite nervous booking after reading some negative reviews, but overall I had a very pleasant experience. From the moment we stepped out of the taxi, we were warmly welcomed by Salah (concierge) and the Moroccan tea man in reception. From check-in to check-out (4 days later), all staff were friendly, welcoming, and helpful. Everyone we encountered spoke Arabic, French, and English, which made communication very easy. The foyer is beautiful, and the grounds are extremely well cared for—even more beautiful than expected. That said, there is ongoing construction and upgrades, which are not mentioned on the website. This is currently their quiet season, and the main construction is above the reception building, which is being extended upwards. Noise started daily around 9:15am, drilling around 9:38am, and finished around 6:30pm. Estimated completion is 1 May 2026. If you request a room near the second smaller pool, the noise is much less noticeable. The noise is louder and echoes more around the main pool due to the square layout. The hotel has four pools: two outdoor and two indoor. One indoor pool is heated and includes jacuzzi jets. There is also an additional indoor jacuzzi at the spa, charged at MAD 250 per person for one hour. There are three à la carte restaurants on site: Moroccan, International, and Italian. Directly outside the hotel are a supermarket, Paul, Chilli’s, and Papa John’s. Please note that outside food is not allowed inside the hotel. There is an ATM in reception and direct access to Menara Mall, which closes at 10pm. Special thanks to Nabil at reception, who did an excellent job checking us in. He listened carefully to my needs and arranged early check-in to a ground-floor room close to the restaurants, spa, and gym, with a garden and pool view. Soundproofing from the pool area was good, although hallway noise does travel. The grounds are beautiful, but the ground-floor rooms occasionally had a sewage smell, which I’ve also experienced at other Moroccan hotels. We did experience a few issues with our first room (heating not working, leaking fridge, slow-draining sink). Without us needing to complain, Soukayna from guest relations came first thing the next morning and immediately arranged for us to move to a beautiful suite. This level of customer service, care, and attentiveness is exactly what you expect from a 5-star hotel. In the evening there’s live entertainment music in the bar and outside a light & water fountain display. The suite was stunning—very spacious, with a separate living area, two balconies, lots of storage, mini fridge, large sofa, king-size bed, two TVs, kettle, coffee machine, safe, bathrobes and slippers. The bathroom had two sinks (standard rooms have one), plenty of toiletries (no washcloths), a large shower with both handheld and waterfall options, and excellent water pressure. There wasn’t much space to hang items, and there is a bidet hose beside the toilet. Thank you to the head cleaning lady for the final touches and maintaining a high standard of cleanliness. I’d like to thank all the staff for providing us with a wonderful stay. I love the Moroccan people—they are humble, kind, and always willing to help. Despite the construction, I achieved my goal of relaxation and a short break. This is now my new favourite hotel in Marrakesh, and I will definitely return and recommend it to friends and family

Bonjour Grand merci a Maman Rachida y mon frère Ayoub pour acceuil bon service تبارك الله عليكم االاخ ايوب و الاخت رشيدة تعامل أكثر من رائع رياض جميل من حيث النظافة و الحراسة و الأكل شكرا على كل شئ

리아드 뮤제는 메디나 중심부와 가까운 이상적인 위치에 자리하고 있습니다. 주인분들은 친절하고 박식하며 세심하게 배려해 주셔서 정말 좋았습니다. 햇살 가득한 옥상 테라스에서 메디나 전경을 감상하며 즐기는 아침 식사는 특히 인상적이었습니다. 리아드 내부는 매우 잘 관리되어 있고 깨끗하며 편안했습니다.

I recently had the pleasure of staying at this wonderful hotel, and the experience exceeded my expectations in every way. From the moment I arrived, the staff welcomed me with warm smiles and exceptional hospitality, making the check-in process smooth and efficient. The room was spacious, impeccably clean, and thoughtfully designed, offering a perfect blend of comfort and modern amenities. The bed was incredibly comfortable, ensuring a restful night’s sleep, while the stunning view from the window added an extra touch of relaxation.

체크인 당일 너무 늦게 도착해서 조용한 방을 원한다고 해서 가장 안쪽 코너로 안내받았습니다. 문에 들어서니 커튼이 빡빡하지 않아 더욱 기분이 나빴다. 방을 바꿔달라고 했어요. 다행히 방을 바꾸는 속도는 꽤 빨랐지만 2층 발코니에 블록이 있어서 조명이 전혀 좋지 않아서 아래층으로 방을 바꿨습니다. 세 끼는 조식이 10시에 끝나서 하루가 없었어요. 점심과 저녁은 비슷했고 먹을 것도 없었습니다. 생선구이 말고는 해산물이 하나도 안보였어요. 사진은 기만적이었습니다. 놀 곳이 꽤 많은데 미끄럼틀이 있는 다른 풀의 물은 차가워서 전시만 할 수 있다.

The check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room. The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.

I booked this hotel especially as a keen fitness enthusiast, I liked the photos of the gym on the trip.com site and wanted to keep up with my running and weight training. On arrival I was told there hadn’t been a gym there for a long time (years). This wasn’t a good start. The receptionists change often at the hotel and they make a big difference when we needed help. A few of the receptionists spoke excellent English and were so helpful. For example, a tour bus didn’t arrive one morning and the receptionist phoned the tour operator and was really helpful. I wish they had all spoken good English as it was quite stressful at times to understand them and versa versa. The rooms are in need of some TLC and an upgrade. Considering the entrance of the hotel looks so nice, the rooms are quite dismal. However, there was hot water for showers and the rooms were mostly cleaned each day. The breakfast was great with lots of choice and western options as well as Moroccan offerings. The chefs make omelette to request and another lady made delicious flat bread fresh in the morning. The photo is a view from our room. The staff at the hotel were friendly and welcoming which we found is typical of Moroccan people, genuinely nice people overall.

Personnels très serviables à l’écoute , petit déjeuner copieux et variés y’en a pour tous les goûts , et propreté impeccable.