Our first trip to Puglia. The hotel is in a very upscale rural setting. We had a very nice villa with a private pool and our own outdoor terrace. The property offers lots of privacy, not a big hotel feel, but a private villa along a golf course vibe. It is located between Bari and Brindisi, very easy to get the different towns in Puglia.
The hotel is good overall, clean spacious family room with lots of storage space and a balcony with clothes airer that’s handy for us to dry our swimsuits, good enough for family of 4.
Bathroom and water pressure was alright but definitely need a little update. We were booked in for full board, food options was ok with fresh local produce, it could be better if the hotel can provide more varieties with meat, seafood and salad bar options. One and a half hour buffet meal time was a bit tight and rush when the restaurant gets busy specially for families with children. Food could run out pretty quickly and staff were keen to wrap up and stop replenishing at the last 20 mins.
We have to praise the kids club massively as they cater for all ages with wide range of activities, very friendly and caring young group leaders full of positive energy, they encourage children to participate and make friends with each other, we can see they put lots of effort to keep kids entertained all day long. Our daughters had the best time at the resort and earned some great friendships from this stay.
One last thing I would like to mention is, reception staff was quite cold and reluctant when we asked for late check out. We understand that every hotel are different with their policy, but it would be better if we were notified and made clear we need 48 hours notice if we would possibly request a late checkout upon arrival.
Entertainment for Kids ⭐️⭐️⭐️⭐️⭐️
Room and cleanliness ⭐️⭐️⭐️⭐️
Meal ⭐️⭐️⭐️
Service ⭐️⭐️⭐️
Would be nicer if they have some support to the guests, like snacks, refreshments and booze, especially around the pool, since the hotel is in the middle of nowhere .
The AC is tooooo weak. Practically doesn't work. Our rooms were very hot and the Air conditioner not dimensioned for the amount of heat and size of the room.
The facility is beautiful, swimming pool very nice, the place is super cleaned, nice architecture, easy access.