마라케시 Morocco Dunes 근처 호텔

For the price the hotel is ok. Only problem provided towels and much noise all day and night pool view not accepted

상당히 바쁜 지역에 있는 기본적이고 기능적인 호텔입니다. 호텔 앞에 있다면 도로에서 소음이 발생할 것으로 예상됩니다. 직원들은 도움이 되고 친절했습니다. 옥상의 수영장은 작지만 잘 관리되어 있으며 도시를 가로질러 구시가지까지 멋진 전망을 제공합니다.

酒店位於較為市中心的位置，出行方便周圍設施也齊全，但是當我入住的時候，發生了一件很詭異的事情，酒店給了我三樓的房間，當我電梯抵達三樓，發現三樓很多房間在裝修，工人進進出出很雜亂的感覺，我以為可能就幾個房間在改造也沒在意，當我繼續前進去我自己房間的途中，竟然發現還有一段在用衝擊鑽打地麪，聲音巨大灰塵瀰漫，我當即掉頭回到酒店前台要求更換房間並安靜的環境，酒店猶豫了一下給了我一間四樓的房間，但是當我抵達四樓後進入房間，衝擊鑽的聲音依然巨大，根本沒有辦法舒適休息，萬般無奈之下衹能聯繫了攜程客服，最終客服和酒店溝通並給我換到了五樓的靠另一側的房間非常安靜，並給了我意料之外的補償券，感謝攜程客服給力！ 寫這段點評主要想吐槽一下，作為一家五星國際連鎖酒店，接待客人期間，酒店在搞裝修，並把客人安排在裝修層的房間內，簡直匪夷所思！

Great location, very convenient. Very friendly staff who are helpful. The rooms are large enough and the one I stayed in had a lovely view. The only thing I would suggest is that the breakfast menu should have more variety of fruit

우리는 아침에 체크인했습니다. 우리가 할 수있게 해 주셔서 대단히 감사합니다. 우리가 예약에 문제가 있음을 깨달은 후에도 모두가 매우 친절하고 도움이되었습니다. 그들은 우리와 함께 일했고, 그들이 확실히 할 수 있었지만 (특히 여행 대리인이 그것을 고치기 위해 며칠이 걸렸을 때) 실수로 우리를 청구하려고 결코하지 않았습니다. 음식은 맛 좋았다, 모든 사람은 친절했고 도움이되었다. 우리는 또한 스파에서 마사지를 받았고 매우 행복하고 편안했습니다. 우리가 여행을가는 동안 그들은 며칠 동안 짐을 무료로 보관했습니다. 그들이 우리에게 준 방은 우리 체재의 후반 동안 첫번째보다 훨씬 좋았다. 그들은 수영장을 파일링하는 과정에 있었고 우리는 그들이 더 예쁜 타일을 깔고 있었지만 정말로 앉아서 즐겼습니다 (호텔은 사진보다 훨씬 아름답습니다). 인터넷 암호가 만료되었다고 말하고 싶지만 사소한 불편을 제외하고는 항상 새로운 코드를주었습니다. 우리는 확실히 돌아올 것입니다.

The gardens and pool are beautiful, well kept, clean and very relaxing. Low music on in the background. Plenty of sunbeds. Drinks brought to you. But - inside the hotel is very different to the outside. The hotel is very dated. Our room to be fair, wasn't the nicest. The bed was rock hard and we both had back aches the next day. The room was cleaned daily but it's the little things that aren't so little anymore. The build up of grout and silicone turning black and broken tiles in the bathroom. Dirty cups to rinse your mouth out. The bedding is too short for your feet. Not kidding,! The plus side was we had a balcony to sit out on. Hot water. We met the cleaner and she was very friendly. We only had breakfast. Very minimal choice but enough to fill you up. Eggs, ham, cheese, tomato, cucumber, cereal, milk, cakes and croissants, handmade flat bread and coffee. No tea. We bought pizza a few times for lunch, quite nice but the salad tasted off so we didn't buy that again. Drinks at the bar, cocktails, beer, spirits. Nice big lounge to sit in next to the bar. The location is definitely up there with the best. Short walking distance to everything. The staff, I have to say, are very friendly. All of them. The bar staff especially. Had some nice chats with them. We found to be the only English as everyone there was French. This didn't bother us. This hotel could be really good if it had an overhaul. For instance, the balcony door lock kept falling off. We were in room 245. A lick of paint, finishing touches sorted out. Made a bit more modern. My 3 is based on average/good. We enjoyed our stay. But glad we only done 3 nights as the bed so hard. If the hotel was as good as it's gardens, I would have given more stars. You get what you pay for. I knew it wasn't going to be outstanding, I definitely feel I got my money's worth. But I hope my comments are taken on board as this could really help the hotel going forward. Also the cost of food a tad high for what you get.

We stayed at this Riad for 3 nights from Thursday 7th Sept 2023 with another couple and were staying there the night of the devastating earthquake. More of that later. We had emailed the Riad ahead of time and were picked up at Marrakech Airport and subsequently taken back there and allowed to add the transfer cost to our rooms. On arrival we were met near the main road -Dar El Bacha and were walked to the Riad through small alleyways. Mustafa and Khalid introduced themselves and served hot Mint Tea. Patrick then have us a tour and shared the history of the refurbishment of the Riad including the strengthening of new foundations. Something we were subsequently truly thankful of. The whole team at this Riad deserve credit for the way they looked after guests following the earthquake on 8th Sept with Mustafa guiding us all out to stand in safety ahead of being allowed back inside. Each day a tasty breakfast was served with hot drinks, yoghurts and preserves and local Breads and fruit. Very tasty! Each day Mustafa or Mohamed would recommend places to visit and showed us on maps.me how to get there on smartphones without connectivity. The ladies who cleaned our Superior Rooms did so with a passion and always smiled and said hello when we saw them around the Riad. This was hospitality at its finest under the most stressful of circumstances for the RIad team some of whine couldn’t initially contact their relatives to see if they were safe. Thank you to you all for a memorable stay. If you are reading this and are going to Marrakech don’t consider anywhere else to stay - book here for a memorable stay. We had drinks on the roof terrace and the girls also had a swim in the Riad’s pool.

One of the best place to stay in medina. Nice and stylish, clean rooms, simple breakfast. Location also good enough, because its not that far to walk by medina from taxi (another riads can be so far and it's not comfortable to find it, especially when you have a lot of clothes). One more thing - they are really equipped with everything you need in rooms - fridge, smart-TV, hairdryer, even in single rooms. Not every riad can have it, especially with this price. Friendly and very helpful staff. Especially grateful to Hassan, he helped me with my one thousand questions 😅 So, I can recommend this place. I stayed in few riads in different points of medina, and it was most comfortable place.