칠레노 베이 리조트 & 레지던스 언 오베르주 리조트

Here’s a polished version of your review: ⸻ We were really looking forward to our stay at Chileno Bay after hearing great things from friends, but unfortunately, the service so far has been horrendous. Upon arrival, we changed and headed to the pool. There were no visible signs indicating adult-only versus family-friendly areas, so we grabbed a seat while my kids swam with my husband. I sat there for over 15 minutes without anyone acknowledging me. When I finally went to the bar to ask for a cocktail menu, the bartender said he would bring it to me. Instead, he walked over to our family and rudely informed us that this was an adults-only pool and the kids needed to leave. We had no issue following the rule, but the delivery was completely unnecessary. To top it off, he never even brought me the menu. Later, we tried to get dinner at one of the two on-site restaurants because the kids were hungry. At 5:30 PM, both restaurants were completely empty, yet we were told there were no reservations available until 8:30 PM. For us, that’s an unreasonably late dinner time, especially after a long travel day. First impressions? NOT IMPRESSED. Yes, the property is beautiful, but we’ve stayed at many resorts in Cabo—Las Ventanas, Grand Velas, Nobu, Esperanza, One&Only, and Waldorf Astoria—and this has been, by far, the worst service experience. Hoping things improve, but so far, Chileno Bay has been a major disappointment.

Stunning property in Cabo, feels like you’re in a lush little neighborhood with casitas spread out. Check in was seamless with a little golf cart tour and margaritas/guac in the room. Room was great with a semi outdoor shower and perfect balcony w/ badass labradorite side table…. Service and amenities at the pool were perfect - Elizabeth at the restaurant was so hospitable

Perfect in every detail. You could not ask for better service and all of the staff was so accommodating and polite. Truly First Class in every detail. Would go back again without any hesitation. Truly a little slice of heaven!

Wow. Simply Wow. We travel to Los Cabos a couple of times a year and always stay at Grand Velas. We are golfers and have always been intrigued when passing the Chileno Bay Golf Course. Then I found out in order to play there you have to be a member or stay at the resort. Ok then. We stayed 2 nights and could have spend a week there. The resort grounds are enough to make you want to stay there. Impeccable landscaping that is a joy to view on your way to the pool/restaurants etc. We stayed in an Ocean View Room 4th floor and had an awesome balcony with a gorgeous view. At first it seemed like it was a long walk to get to the pool, etc. But that quickly gets forgotten (wouldn't want to do it in summer - too hot). Beautiful room, lux amenities, outdoor shower, premium linens - everything you could ask for. First week of November was the perfect time. Weather still warm, ocean still warm, ZERO crowds. We felt like we had the place to ourselves. We left Chileno Bay to go to Grand Velas. I guess you could say you really cannot make a fair comparison. They are both luxury high end resorts with awesome staff, beautiful rooms and gorgeous views. Chileno does have a swimable beach and we snorkeled in the warm water full of fish. When we return to Los Cabos in February we will most likely spend time at both resorts! Thank you, Chileno Bay! The staff is nothing short of amazing. I wish I could remember all names. They all deserve a shout out. Our concierge, Ronaldo, was a gem. He responded promptly and politely to any requests. Very genuine smile and a warm personality. One of the most fun things for us was the opportunity the staff gave us to practice our Spanish. They were so helpful and understanding. I think they appreciated our efforts to communicate in the language of the country (even though they all speak English very well). We ate at both YaYa and Comal and had fantastic experiences at both. Comal at breakfast is also a thing of beauty. With tables right at the ocean it is a very special place. Food is wonderful at both restaurants. Exciting menus and all on point. We enjoyed spa treatments in the beautiful spa. Recommended to go early to take full advantage of the water areas. I think there are 4 pools onsite. We stayed in the furthest Adult pool and basically had it to ourselves. Kudos to having the pool open 24 hours! The golf? OMG Facilities and course are top notch. We loved every minute.

Visited the Chileno Bay Resort for a wedding. There is not a single aspect of the experience that is not a 5-star experience. The grounds are beautiful, the amenities are quality, and every meal at every restaurant is delicious.

Golf course was incredible, staff was personable responsive and accomodating, food was top-tier, and amenities were spotless.