로스엔젤레스 IAC Shepher Community Cente 근처 호텔

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I would like to say so many good things about this place!!! I LOVE IT!!! I travel to visit my family in LA (Van Nuys being exact) and many times I couldn’t go visit them as much as I wanted to do because I couldn’t find a NICE, SAFE and must important thing a CLEAN PLACE to stay in until in find The Sojourn. The first time I stayed there was with my partner and a couple of friends that came to visit us from out of country so I wanted to provide a nice place to stay and explore SoCal in peace, knowing that our belongings are going to be in a place where we could have some comfort and safety and I couldn’t have gotten any better than Sojourn 😍 David accommodate us the first time SHOUT OUT TO DAVID!!!!!!! He’s so so so nice, friendly, always with a smile on his face (we need more customer service like him). The rooms, clean, spacious, there were nothing wrong with the room. Excellent in all aspects!! Free breakfast in the morning, a little bit of everything. The common areas clean as well. Really quiet nights. Very safe outside and the area. We have stayed there about 3 times and let me tell you WE ARE NOT STAYING NOWHERE ELSE 👏🏽 👏🏽 SOJOURN ALL THE WAY 😄

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위치는 나쁘지 않고 유니버셜스튜디오와 가까워 다음날 유니버셜스튜디오로 이동하기 때문에 호텔은 매우 일반적이지만 아침에 무료조식(이전에는 조식이 없다고 했음)이 있지만 조식은 아주 간단하고 빵만 있으면 와플도 만들 수 있어요

This review is for GRANADA INN in Rinaldi st, GRANADA HILLS & NOT for any other hotel or inn with same name in Los Angeles or anywhere in the world. I RARELY give a BAD REVIEW but I need to share our experience last Mar 5: 1) WI-FI did NOT work despite numerous attempts of the efficient receptionist😓 2) TELEPHONE did NOT work too. - I had to walk to the office to complain 3) TV did NOT also work 😞. However, it was later fixed by front desk staff. 4) WORST THING for this handicap room:😫 -The bathroom FLOODED😨, at least 2 inches water. My husband only washed his feet. I made sure knob/ handle was tightly closed. But an hour later, WATER was everywhere. There must be a LEAK somewhere. The shower drain was obviously clogged for that much water to accumulate😫 in the whole big bathroom. Although it was so late, staff moved us to the next room. Very INCONVENIENT & CUMBERSOME! 😩 but necessary. He brought lots of towels but they were not enough to cover the bathroom lake. My husband ALMOST FELL in the water😥 while I was packing. I had to go in fast (when I heard him going inside) before an accident could happen. DANGEROUS bathroom scenario. 5) Next Room (room 102) Problems: a) HEATER did not work properly-😢 I had to raise temp to 89 to adequately heat the room. Previous room (#101) was warm enough with temp set @72. b) BATHROOM DOOR😭 It looks so sturdy & feels heavy but when my husband (who’s weak & wobbly after his hosp discharge that day) tried to open & slide it, but the door somehow came off & HIT his head.😢Fortunately, I was able to catch him before he would fall to the floor. I had to push that door against the wall. Thankfully, the glass was not broken🙏🏻. He later complained of moderate to severe headache. I’ve had 2 recent surgeries for cancer 🙏🏻& lifting ＞5 lbs is not allowed at this time but with my husband’s predicament & near accidents, I had to exert so much effort 😫 to support his 200 lb weight & prevent him from falling down. 6) HANDICAP PARKING It’s located in front of the reception area. That’s NOT appropriate since the handicap room is NOT nearby. My husband had to walk with difficulty😢to our assigned room. HANDICAP PARKING should be RIGHT NEXT to the handicap room. I had to suggest that when we first check in & when we checked out. Minor inconveniences: 1) limited parking 2) noise from the freeway since it very, very close to 405N entrance 3) no working vending machine (work order for repair mentioned by receptionist) in the facility at that time. Unfortunately, there’s no complimentary water bottles for guests inside the room like most hotels & inns now provide. You have to drive to the gas station to buy them. I had to ask the front desk guy to give me a cup of water for my husband to take with his meds right away. I sent an email concerning our issues during our stay to 2 depts, including customer service but received NO RESPONSE, as if they did NOT care at all. WORST CUSTOMER SERVICE!!!! Be VERY WARY of this place... We’