La Palma 호텔

Firstly don’t make the same mistake we did this and believe this is a 5 star hotel it isn’t. No Air Con No hot water then no water at all Rude Staff Party's until 3am We arrived on the 13th march around 7pm, upon check in we was offered no help with our luggage which straight away screens out 4 star at best, but this did not bother us and wouldn’t of even mentioned it if it wasn’t for the rest of the issues. Once we had taken all our bags to the room we decided to go for some food in the restaurant, the food itself is good, but the service is horrendous the staff have no personality and remind you of a prison warden on a tv show and we had to pay right away, usually all the hotels I’ve stayed in it’s charged to your room. The next morning my wife went for a shower and the water was freezing cold so I called reception, they said they was going to fix it and they did and as a result we ended up with no water at all, eventually they sorted this issuer out by the time we returned form our day out. When we returned to the hotel the weather was beautiful so we switched the air conditioning on, but it was warm, I called reception they said they would talk to maintenance, but I heard nothing so asked again a few hours later and they said it was turned off as they was expecting cold weather soon, I’ve never heard such rubbish, I was told to use the ceiling fan, but this thing sounds like a plane taking off and we paid for a presidential suite and the fan is only in the bedroom, this made the room very stuffy and therefore you had no choice but to sleep with the patio doors open which is great if you like listening to dogs barking all night The rest of the week we just used room service and sunbathed on our balcony which was ideal as we never had to sit in the restaurant with the prison guards. Our last night here was the worse and I’ve never experienced something so bad from a hotel in my life. They had a wedding outside the hotel and it was so loud you would think the wedding was in your room, kids running about screaming like they was being murdered right next to the pool and the staff just watched and did nothing, a blatant disregard for health and safety and no respect for other guests

침대가 기본적이고 매우 단단하다는 것을 제외하고는 방은 매우 수용 가능했습니다. 베개는 품질이 좋지 않았습니다. 우리는 전망을 가지고 있었지만 불행히도 반대편의 탈염 공장이었습니다. 에어컨은 매우 좋습니다. 무료로 안전하고 잘 작동했습니다. 아침 식사는 매우 가난하고 평범했습니다. 처음 3 일 동안 신선한 과일이 없습니다. 다음은 멜론과 바나나, 다음날 키위 만 !! 대접 !! 우리가있는 지역을 고려할 때 우리는 이해하기가 어렵다는 것을 알았습니다. 오믈렛은 튀긴 계란 만하지 않습니다. 요리사가 볼 곳이 없었기 때문에 실제로 어느 날 내 자신을 요리하기 시작했습니다. 미리 요리 한 스크램블 에그 - 전체 서비스를 위해 거기. 기름에서 수영하는 베이컨과 소시지. 삶은 것도 가능합니다. 얇게 썬 빵, 롤 등 선택. 나는 당신이 그림을 얻는다고 생각한다. 커피 머신은 좋았습니다. 다양한 커피, 온수 및 우유 선택. 우리가 여기에 도착했을 때 호텔은 매우 바빴습니다. 토요일 결혼식. 외부 지역 /pool은 ”호텔 손님”에게 묶여있었습니다. 일요일에 여전히 바쁘다. ”외부인”은 어린이 확인 및 수영장 파티를 위해 들어 왔으므로 주민들에게 다시 사용할 수 없었습니다. 가장 큰 실망은 거의 4 일 동안 외부 수영장을 사용한 후 어떻게 지내 졌는지, 7 월까지 닫혔다 고 들었습니다 !! 묶여있었습니다. 나는 불평했고 수영장이 항상 문을 닫았다 고 들었다. 그들은 다른 사용에 대한 지식이 없었고, 내가 그것을 사용하고 싶다면 ”그게 나의 책임이었다”. 우리는 방에서 수건을 사용해야했다 스파는 ”무료”와 거래의 일부였다. 숙박의 하이라이트라고 말하십시오. 다른 리뷰는 의심 할 여지없이 감소하고 있었지만. 이 지역은 녹슬고 벽은 석회와 페인트가 떨어집니다. 소금물과 뜨거운 경우 지속적인 유지 보수가 필요합니다. 분명히 아직 얻지 못했습니다. 월요일 이후에 호텔은 매우 꽤 좋았습니다. 서비스에 중점을 둔 직원은 존재하지 않습니다. 항상 컴퓨터 화면을보고 있으며 문의에 대한 관심이나 답변이 없습니다. 우리는 호텔에서 식사를하지 않았습니다. 정직 할 수 있는지 확실하지 않습니다. 벨을 누르는 것 외에는 바 사람이 없었습니다. 호텔은 우리가 알고 있었던 것만 큼 도시 외곽에 위치하고 있지만 현지에서 먹을 곳이 몇 곳 있습니다 (로즈 인디언 레스토랑). 길 건너편에는 좋은 음식, 맥주 및 커피를 제공하는 ”휘발유 역”도 있습니다. 나는 그것이 좋지 않다는 것을 알고 있지만, 핏 스탑 (아주 좋은 사람들)의 가치가있다. 마을로의 도보는 20 분입니다. 많은 호텔과 마찬가지로 자연 환경과 아름다움으로 훌륭 할 수 있지만 그렇게하려는 의지와 욕구가없는 것 같습니다.관리는 그들의 초점을 잃었습니다. 나는이 지역으로 돌아갈 것이지만, 나는이 피곤하고 영감을 얻지 못한 곳으로 돌아 오지 않을 것이다. 그리고 솔직히 나는 그들이 내가하지 않았는지 신경 쓰지 않았다고 확신하지 않는다.

Firstly we would not say this is a 4 star hotel, possibly a 2 star however, we paid €60 per night (plus €15 per night parking) in mid July for a double room on the 6th floor and we thought it was good value for money. The good things first, staff were exceptionally friendly with the front desk always manned. Our room was large and airy with good air con and the bed very large and comfortable. Location is perfect for the town centre which is a 10 to 15 minute stroll away. Things to improve on …. The allocated hotel spaces in the underground parking are exceptionally tight - if you have a car bigger than a Ford Focus you will probably struggle to park here. Despite exchanging emails on different subjects before our visit they never told us that improvement work was being carried out on the hotel; you don’t even get told on your check in - there is just a sign in the lift. Consequently, when we were woken up in the morning at 9am with the sound of jack hammers we were not impressed. Our room on the top (6th) floor was very dated and certainly looked nothing like the rooms shown on their websites. The double glazing had no effect in stopping outside street noises especially the street sweeper at 6 am. The bathroom is not vented nor has an openable window, there are no cups or glasses of any type supplied in the room; free tea and coffee is available in the foyer. There is no bar or restaurant in the ‘4 star’ hotel though a continental breakfast can be purchased. So, would we go back or recommend this hotel - strangely yes if the price stays the same and they complete the renovations.

Estuve el pasado viernes día 13/10/2023, y reservé una suite. Indicar que el baño está casi tan grande como la habitación, con su bañera de hidromasaje que no use, pero que tenia. La cama era de las dimensiones indicadas, pero el olor de la habitación, era insufrible. Cuando llegue, las ventanas estaban abiertas de par en par, luego eran conscientes de ello. Baje a recepción y lo indique ( la chica exquisita) y me dijeron que enviarían al servicio, ya que yo salía hacer unas gestiones. Cuando llegue, el olor igual y las ventanas de par en par. Habitación 523. Una pena que lo que podía hacer estado bien, suponga un no volveré, por si acaso. El tema del olor en las habitaciones, posiblemente de la ventilación debe corregirse, dada la mala imagen que te llevas. El parking, para coches muy pequeños y fuera del hotel. Avise de que el vehículo era grande y el chico que me acompañó quería que lo dejara en una plaza que no entraba. Lo pude acomodar en otra, con muchísima dificultad. Y cuando fui a salir, pues no podía, dado que habías vehículos que me impedían salir. Un poco de cuidado con estos detalles también vendría bien

사실 그들은 우리와 많은 협력을 해왔습니다. 초반에 중요하지 않은 부분을 발견한 것이 사실이라면 고객님의 불편함을 고려해 카바 한 병을 제공하지 않고 직접 제공했습니다. 많은 세부 사항. 객실 시설은 완벽하고 상세합니다. 욕실의 세부 사항 만이 우리를 사랑에 빠지게한다고 말해야합니다.

Bien hotel para aloj****. Zona tranquila con aparcamiento fácil y aún que no en el centro no está mal ubicado. El personal muy amable, buen desayuno y todas las comodidades que ofrece un hotel.

I have had the pleasure of bringing many groups to experience Murcia and have chosen this centrally located hotel and it has work out very well. The staff in the hotel are very informative, accommodating and awesome to chat with. If you are looking for an amazing place to stay, where you will feel like home, you should check this place out.

To say that this hotel was disappointing is an understatement. We arrived at around 10:45 pm on June 5th. When we arrived, we asked if there were any places open to eat. They informed us that their restaurant closed in 15 minutes, so they couldn’t help us. We asked if they could recommend someplace to which they responded that we could walk 20 minutes “that way” and maybe something would be open. No offer of calling a taxi, nothing. We were underwhelmed with the staff already, but when the elevator door opened, we were hit with a smell that I can only describe as dirty gym socks. Then we opened our room. The ever present odor remained, but we were greeted with a whole new set of issues. It was hot, and there was no way to regulate the air. There was a poorly patched hole on the wall inside the door with some brown substance smeared/dripped down the wall. The curtain was shredded as if a cat had been hanging from it. There were broken tiles in the bathroom. The toilet seat was broken (when you sat on it, it slid to the right). One tile was so loose next to the bathroom door that my husband almost lost his balance. Mirrors were dirty. There were lipstick prints on the windows. One of the most disturbing things was that when I picked up the hairdryer, it was sticky. So gross. So, the next morning, we got up to get breakfast only to find out there was no breakfast menu. Also, no lunch menu. So, we did have a tea and a croissant while we watched the kids at the daycare that functions outside of the hotel interact. That was the best part of the experience. During breakfast, we booked another hotel in town. We left for the day. We stopped by and checked into our new hotel which is lovely. We returned to Sercotel to retrieve our bags and check out. So, we paid for four nights in advance. We stayed one; that’s how bad this place is. Also, to add insult to insult, when we checked out, they tried to charge us $44. I told them that we paid in full in advance. The clerk suggested that maybe we had dinner!!!!! NOPE!!! In the end, they couldn’t explain the $44 charge and told us we didn’t have to pay it. Gee. Thanks for not charging us money that we didn’t owe you. Do yourself a favor. Never. Ever. Book. Here.

My stay at Hotel La Zenia was a delightful experience from start to finish. The hotel exudes a pleasant and cozy atmosphere, making it the perfect retreat for relaxation. The view from the hotel is breathtaking, adding to the overall charm of the place. Andres from the animation team stood out for his exceptional service. Even on his day off, he was incredibly helpful in organizing activities, adding an extra layer of enjoyment to my time at the hotel. Furthermore, I was pleasantly surprised by the affordability of the drinks, especially the Guinness, which was priced at only 6.70€!! This made unwinding at the hotel's bar even more enjoyable.

여기에서의 경험과 숙박은 매우 좋았습니다. 파트너와 함께 여기에 온 것은 두 번째였으며 이번에는 이전보다 좋았습니다. 방은 매우 깨끗했고 호텔은 매우 편안했습니다. 처음 이곳에 온것처럼 금연룸임에도 불구하고 방은 여전히 흡연이 되어 있었습니다. 건조기는 항상 버튼을 누르고 끝에 손가락이 피곤해지고 적어도 우리 마지막 방에 화장실에 스이 없어서 거울 앞에서 머리를 미끄러뜨릴 수 없었습니다. 호텔은 매우 편안하고 매우 편안했습니다.