호텔 로얄 쿠알라룸푸르 후기

숙소 답변: 친애하는 Mr / Ms, Hotel Royal Kuala Lumpur에서 인사드립니다!시간을 내어 피드백을 공유해 주셔서 감사합니다.귀하의 의견에 감사드리며, 귀하의 경험이 만족스러웠다는 말씀을 듣게 되어 기쁩니다.저희는 모든 고객에게 편안하고 즐거운 숙박을 제공하기 위해 최선을 다하고 있으며, 곧 다시 찾아주시기를 바랍니다.따뜻한 인사를 전합니다.Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur

숙소 답변: Reply from the property：Greetings from Hotel Royal Kuala Lumpur! It was our pleasure to have you with us. Hope to see you again in near future. Appreciate your review towards Hotel Royal Kuala Lumpur. Should you be making future plans to visit Kuala Lumpur again, we will be delighted to be of service to you. Warm Regards, Sazrul Fadzil, Regional General Manager Hotel Royal Kuala Lumpur

숙소 답변: Warm greetings from Hotel Royal Kuala Lumpur. We appreciate your reviews and ratings towards the hotel. Look forward to welcome you again on your next visit. Warm regards, Sazrul Fadzil Regional General Manager

숙소 답변: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur! Thank you for sharing your experience with us. We're glad to hear that overall, your stay was enjoyable. We truly appreciate your feedback about the noise from neighbouring rooms and the hallway. While we strive to create a peaceful environment for all our guests, we understand how these disturbances can affect your comfort. We will work with our team to ensure that noise levels are minimized moving forward.We hope to have the pleasure of welcoming you back and providing you with an even more peaceful experience next time.The ManagementHotel Royal Kuala Lumpur

숙소 답변: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur! Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed our central location and the beautiful views of the KL Tower and Petronas Twin Towers from your spacious and comfortable room.However, we sincerely apologize for the inconvenience caused by the housekeeping service and the concierge counter being unattended at times. This is not the standard we strive to uphold, and we are addressing this with our team to ensure better consistency and service moving forward.We truly appreciate your valuable feedback and hope to have the opportunity to welcome you back for a more seamless stay.The ManagementHotel Royal Kuala Lumpur

숙소 답변: Jas Mine Csw 씨, Hotel Royal Kuala Lumpur에서 인사드립니다! 시간을 내어 피드백을 공유해 주셔서 감사합니다. 가족과 함께 즐거운 시간을 보내셨고 저희 호텔이 편리하다고 생각하셨다는 말씀을 듣고 매우 기쁩니다. 식사와 쇼핑이 번거롭지 않았고 체크인 직원과 발렛 파킹 팀이 훌륭한 서비스를 제공했다는 사실을 알게 되어 기쁩니다. 또한 저희의 현지 음식을 즐기셨다는 사실도 기쁩니다. 맛있는 식사만큼 좋은 것은 없습니다. 진심으로 귀하의 지원에 감사드리며 다시 즐거운 숙박을 위해 돌아오시기를 기대합니다. 경영진 Hotel Royal Kuala Lumpur

숙소 답변: Dear Mr. Nathanduo,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your experience with us. We're pleased to hear that you appreciated our convenient location adjacent to the business district and enjoyed the variety offered in our breakfast selection.We truly apologize for the areas that did not meet your expectations. We understand that our hotel’s age and some limitations in equipment may have impacted your experience, and we are actively working on updating our facilities. We also regret that our service did not meet the timeliness you expected, and we’ll be addressing this with our team to ensure more efficient and attentive service in the future.We appreciate your valuable insights, and we hope to have the pleasure of welcoming you again soon with an improved experience.The ManagementHotel Royal Kuala Lumpur