마라케시 자쿠지 호텔

'Sorry for the long review, but I wanted to be as informative as possible and share the information I would have liked to know before booking. This was my 5th trip to Marrakesh and my first stay at Savoy Le Grand. I was quite nervous booking after reading some negative reviews, but overall I had a very pleasant experience. From the moment we stepped out of the taxi, we were warmly welcomed by Salah (concierge) and the Moroccan tea man in reception. From check-in to check-out (4 days later), all staff were friendly, welcoming, and helpful. Everyone we encountered spoke Arabic, French, and English, which made communication very easy. The foyer is beautiful, and the grounds are extremely well cared for—even more beautiful than expected. That said, there is ongoing construction and upgrades, which are not mentioned on the website. This is currently their quiet season, and the main construction is above the reception building, which is being extended upwards. Noise started daily around 9:15am, drilling around 9:38am, and finished around 6:30pm. Estimated completion is 1 May 2026. If you request a room near the second smaller pool, the noise is much less noticeable. The noise is louder and echoes more around the main pool due to the square layout. The hotel has four pools: two outdoor and two indoor. One indoor pool is heated and includes jacuzzi jets. There is also an additional indoor jacuzzi at the spa, charged at MAD 250 per person for one hour. There are three à la carte restaurants on site: Moroccan, International, and Italian. Directly outside the hotel are a supermarket, Paul, Chilli’s, and Papa John’s. Please note that outside food is not allowed inside the hotel. There is an ATM in reception and direct access to Menara Mall, which closes at 10pm. Special thanks to Nabil at reception, who did an excellent job checking us in. He listened carefully to my needs and arranged early check-in to a ground-floor room close to the restaurants, spa, and gym, with a garden and pool view. Soundproofing from the pool area was good, although hallway noise does travel. The grounds are beautiful, but the ground-floor rooms occasionally had a sewage smell, which I’ve also experienced at other Moroccan hotels. We did experience a few issues with our first room (heating not working, leaking fridge, slow-draining sink). Without us needing to complain, Soukayna from guest relations came first thing the next morning and immediately arranged for us to move to a beautiful suite. This level of customer service, care, and attentiveness is exactly what you expect from a 5-star hotel. In the evening there’s live entertainment music in the bar and outside a light & water fountain display. The suite was stunning—very spacious, with a separate living area, two balconies, lots of storage, mini fridge, large sofa, king-size bed, two TVs, kettle, coffee machine, safe, bathrobes and slippers. The bathroom had two sinks (standard rooms have one), plenty of toiletries (no washcloths), a large shower with both handheld and waterfall options, and excellent water pressure. There wasn’t much space to hang items, and there is a bidet hose beside the toilet. Thank you to the head cleaning lady for the final touches and maintaining a high standard of cleanliness. I’d like to thank all the staff for providing us with a wonderful stay. I love the Moroccan people—they are humble, kind, and always willing to help. Despite the construction, I achieved my goal of relaxation and a short break. This is now my new favourite hotel in Marrakesh, and I will definitely return and recommend it to friends and family'

'スタッフがフレンドリーで楽しく過ごすことができました。ウェルカムドリンクとお菓子も美味しくいただきました。'

'We have faces a several issues while being in a riad however the customer service made us being held in the riad otherwise we could have move from there.. Location wise it’s very to go anywhere and the breakfast is really good.. The guy in the front Azmir I guess he was really good and he tried his best for us and the other old man he was very nice as well… Hopefully they will more renovate the riad and if it would be more better for sure we will come there next time..'

'외관·내부 둘 다 멋지고 차분한 분위기의 호텔, 방에 욕조도 천천히 쉴 수있었습니다. 다만 2층에 묵었는데 Wi-Fi가 안 닿아서 조금 불편했습니다.'

'우리는 3 박 동안 여기에 머물 렀습니다. 그들은 다른 방입니다. 마라케시에 처음 도착한 첫날 밤에 3일을 아침에 사막으로 가야 해서 서둘러 잠을 잤다. 3일 후, 나는 멋진 방에서 살기 위해 돌아왔습니다. 셋째 날에는 사장님이 최고의 스위트룸으로 업그레이드하는 데 도움을 주셨습니다. 마침내 나는 호텔을 즐기고 볼 수 있습니다. 사장님과 호스트 Joseph은 매우 열정적이었습니다. 호텔은 도심의 골목길에서 처음 길을 잃었지만 호텔에 다시 온 느낌과 집에 온 느낌에 익숙했습니다. 몇 장의 사진과 작은 동영상을 올려 놓으면 모두가 더 명확해질 것이라고 생각합니다. 나는 모로코의 색상과 RIAD의 스타일을 정말 좋아합니다. .'

'1. 아침 식사에서 사용한 요리는 청소되지 않습니다. 2. 사용한 세트(치아 및 면도용)를 교체하지 마십시오. 3. 브랜드 자동차가 없습니다. 그들은 택시 이코노미 클래스에 전화를 받습니다. 4. SPA에서 모든 마사지는 혼란 스럽지만 SPA 자체는 좋습니다.'

'BAB Hotel meet up to the standard 😁, a staff Nour by name deserves a raise of pay as her service was exceptional, breakfast is brilliant as the kitchen staffs were helpful and kind. The security men always smiling and nice.'

'리야드는 정말 환상적입니다! 완벽한 위치에 있습니다. 불공정한 청소. 직원 GENTILISSIMO! 매우 권장됩니다. 정말 환상적인 리야드! 완벽한 위치에 있습니다. 흠 잡을 데없이 깨끗합니다. 매우 친절한 직원! 추천.'