작성일: 2025년 1월 10일
Natasha Audina S
I love the ambience, the decor and above all, the service that this riad has given from the moment we arrived until we checked out. The staff member that greeted us was very helpful and informative, and there were two night shift members who were incredibly helpful arranging our early breakfast (because we had to leave super early) and accompanied us to show the safest way to the square at the crack of the dawn. Even when we got lost on our way to the riad, the staff member also picked us up and helped us with our belongings. I would definitely recommend this riad to friends or family who want to make a trip to Morocco, especially Marrakech!
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1박당 요금 최저가:EUR65
작성일: 2025년 11월 3일
리뷰어
장소는 좋고 깨끗하며 직원들도 매우 도움이되었습니다.
그러나 주소는 리야드의 실제 주소가 아닙니다. 나는 혼자 여행하고 있으며 친구들이 머물고있는 바로 옆에 있었기 때문에이 리야드 만 예약했습니다. 나는 그것이 trip.com에 명시된 실제 주소에서 4-5mins 도보라는 것을 도착했을 때만 알았습니다. 그것은 매우 오해의 소지가 있었고 올바른 주소를 업데이트해야합니다. 나는 이른 아침과 밤에 누군가가 나를 산책시키는 것을 선호하기 때문에 여러 번 나를 데려가기에 매우 좋은 직원들에게 경의를 표합니다. 물을 제공했으며 매우 도움이되고 친절했습니다.
내가 가진 또 다른 문제는 공항에서 나를 데리러 공항 교통편을 마련했고, 운전자가 내 이름으로 호텔 간판을 들고 다니게 될 것이라고 들었습니다. 나는 혼자 여행했기 때문에 운전자를 찾을 수 없었고 당황했다. 나는 운전자가 올바른 표지판을 들고 있지 않고 Riad Dar Massai와 유사한 다른 이름이라는 것을 깨닫기 위해 리야드에 전화해야했고, 그것에 내 이름이 없었습니다. 그것은 내가 나의 운전자 인 것을 솔직히 인식하는 것이 불가능했다. 마라케시에서 처음으로 ”RIAD DAR MASSAI + 손님 이름”을 표시하기 위해 표지판을 손님에게 명확하게 표시해야 합니다.
마지막으로 에어컨은 훌륭했지만 담요는 정말 얇았습니다. 나는 그들이 여분의 담요를 제공했다는 것을 알고 있지만 나는 그것을 사용하지 않았습니다. 그래서 나는 밤에 매우 춥습니다.
몇 가지 단점을 제외하고는 전반적으로 아름답게 디자인된 Riad입니다. 실제로 인테리어 건축이 정말 마음에 들었고 객실은 깨끗하고 넓으며 샤워 시설은 뜨겁고 좋습니다.
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1박당 요금 최저가:EUR60
작성일: 2026년 2월 1일
리뷰어
Sorry for the long review, but I wanted to be as informative as possible and share the information I would have liked to know before booking.
This was my 5th trip to Marrakesh and my first stay at Savoy Le Grand. I was quite nervous booking after reading some negative reviews, but overall I had a very pleasant experience.
From the moment we stepped out of the taxi, we were warmly welcomed by Salah (concierge) and the Moroccan tea man in reception. From check-in to check-out (4 days later), all staff were friendly, welcoming, and helpful. Everyone we encountered spoke Arabic, French, and English, which made communication very easy.
The foyer is beautiful, and the grounds are extremely well cared for—even more beautiful than expected. That said, there is ongoing construction and upgrades, which are not mentioned on the website. This is currently their quiet season, and the main construction is above the reception building, which is being extended upwards. Noise started daily around 9:15am, drilling around 9:38am, and finished around 6:30pm. Estimated completion is 1 May 2026. If you request a room near the second smaller pool, the noise is much less noticeable. The noise is louder and echoes more around the main pool due to the square layout.
The hotel has four pools: two outdoor and two indoor. One indoor pool is heated and includes jacuzzi jets. There is also an additional indoor jacuzzi at the spa, charged at MAD 250 per person for one hour.
There are three à la carte restaurants on site: Moroccan, International, and Italian. Directly outside the hotel are a supermarket, Paul, Chilli’s, and Papa John’s. Please note that outside food is not allowed inside the hotel. There is an ATM in reception and direct access to Menara Mall, which closes at 10pm.
Special thanks to Nabil at reception, who did an excellent job checking us in. He listened carefully to my needs and arranged early check-in to a ground-floor room close to the restaurants, spa, and gym, with a garden and pool view. Soundproofing from the pool area was good, although hallway noise does travel. The grounds are beautiful, but the ground-floor rooms occasionally had a sewage smell, which I’ve also experienced at other Moroccan hotels.
We did experience a few issues with our first room (heating not working, leaking fridge, slow-draining sink). Without us needing to complain, Soukayna from guest relations came first thing the next morning and immediately arranged for us to move to a beautiful suite. This level of customer service, care, and attentiveness is exactly what you expect from a 5-star hotel. In the evening there’s live entertainment music in the bar and outside a light & water fountain display.
The suite was stunning—very spacious, with a separate living area, two balconies, lots of storage, mini fridge, large sofa, king-size bed, two TVs, kettle, coffee machine, safe, bathrobes and slippers. The bathroom had two sinks (standard rooms have one), plenty of toiletries (no washcloths), a large shower with both handheld and waterfall options, and excellent water pressure. There wasn’t much space to hang items, and there is a bidet hose beside the toilet. Thank you to the head cleaning lady for the final touches and maintaining a high standard of cleanliness.
I’d like to thank all the staff for providing us with a wonderful stay. I love the Moroccan people—they are humble, kind, and always willing to help. Despite the construction, I achieved my goal of relaxation and a short break. This is now my new favourite hotel in Marrakesh, and I will definitely return and recommend it to friends and family
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1박당 요금 최저가:EUR172
작성일: 2026년 6월 27일
리뷰어Bonjour
Grand merci a Maman Rachida y mon frère Ayoub pour acceuil bon service
تبارك الله عليكم االاخ ايوب و الاخت رشيدة تعامل أكثر من رائع رياض جميل من حيث النظافة و الحراسة و الأكل شكرا على كل شئ
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1박당 요금 최저가:EUR56
작성일: 2026년 1월 9일
mskmr95624
写真の通りとても綺麗で色鮮やかな内装です。部屋にミネラルウォーターや風力の強いドライヤーがあったのがありがたかったです。朝食も非常においしいです。
ただ、リヤド周りの治安はあまりよろしくなく、道案内の詐欺師がうろついています。女性一人で泊まる場合は移動時に気をつけたほうがよいと思います。各種観光地までも距離があります。
マッサージも受けましたが、とても良かったです。どのスタッフも丁寧に対応していただきました。
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1박당 요금 최저가:EUR73
작성일: 2026년 1월 20일|디럭스 퀸룸
리뷰어리아드 뮤제는 메디나 중심부와 가까운 이상적인 위치에 자리하고 있습니다. 주인분들은 친절하고 박식하며 세심하게 배려해 주셔서 정말 좋았습니다. 햇살 가득한 옥상 테라스에서 메디나 전경을 감상하며 즐기는 아침 식사는 특히 인상적이었습니다. 리아드 내부는 매우 잘 관리되어 있고 깨끗하며 편안했습니다.
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1박당 요금 최저가:EUR42
작성일: 2023년 11월 7일
Farah
우리는 마라케시를 방문하는 동안 Riad Jibril에 머무르는 기쁨을 누렸고 얼마나 즐거운 경험이었습니다!
우리 호스트 Iheb는 진정으로 전설의 제목을받을 자격이 있습니다. 우리가 체크인 한 순간부터 체크 아웃 할 때까지, 그는 우리의 체류를 기억에 남게 만들었습니다. 5-star 호텔이 아닐 수도 있지만, 우리의 기대를 뛰어 넘는 독특하고 정통 모로코 경험을 제공했습니다.
전통적인 건축물이 있는 리야드 자체는 깨끗하고 매력적이었습니다. 하이라이트는 의심할 여지 없이 메디나의 번잡함에서 떨어진 평화로운 오아시스인 고요한 테라스였습니다. 어느 날 저녁, 우리는 테라스의 sheesha에 탐닉했습니다. 이는 약 70 MAD의 비용이 드는 즐거운 경험이었습니다. 우리는 또한 테라스에서 식사하는 즐거움을 누렸습니다. 그곳에서 우리는 각각 60 MAD의 매우 합리적인 가격으로 맛있는 타진을 즐겼습니다. 셰프의 요리 실력은 정말 인상적이었습니다. 매일 아침 제공되는 아침 식사도 전통적이고 가정적이었습니다!
우리의 체류를 진정으로 특별하게 만든 것은 Iheb과 직원이 만든 따뜻하고 환영하는 분위기였습니다. 우리는 손님으로 도착했지만 친구처럼 느껴졌습니다. 우리는 심지어 사랑스러운 두 마리의 거주 새끼 고양이인 소피아와 생강 새끼 고양이 리나에게 친구가 되었습니다. 그들의 존재는 우리의 체류에 매력을 더했습니다.
Riad Jibril의 위치는 완벽했고 환전소 앞의 낙타는 훌륭한 랜드마크로 사용되었습니다. 리야드는 맞은편 골목, 두 번째 문에 있어서 찾기 쉬웠습니다. 우리는 특히 밤에 방문하는 우리가 가장 좋아하는 장소인 Zeitun Cafe 근처의 Kasbah와의 근접성을 즐겼습니다. 카페의 등불이 켜진 테라스는 우리의 저녁을 더욱 기억에 남게 만드는 장엄한 전망을 제공했습니다.
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1박당 요금 최저가:EUR34
작성일: 2026년 2월 16일
Bellinis
The check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room.
The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.
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1박당 요금 최저가:EUR63
작성일: 2025년 12월 27일
Dawnie
I booked this hotel especially as a keen fitness enthusiast, I liked the photos of the gym on the trip.com site and wanted to keep up with my running and weight training. On arrival I was told there hadn’t been a gym there for a long time (years). This wasn’t a good start.
The receptionists change often at the hotel and they make a big difference when we needed help. A few of the receptionists spoke excellent English and were so helpful. For example, a tour bus didn’t arrive one morning and the receptionist phoned the tour operator and was really helpful. I wish they had all spoken good English as it was quite stressful at times to understand them and versa versa.
The rooms are in need of some TLC and an upgrade. Considering the entrance of the hotel looks so nice, the rooms are quite dismal. However, there was hot water for showers and the rooms were mostly cleaned each day.
The breakfast was great with lots of choice and western options as well as Moroccan offerings. The chefs make omelette to request and another lady made delicious flat bread fresh in the morning.
The photo is a view from our room.
The staff at the hotel were friendly and welcoming which we found is typical of Moroccan people, genuinely nice people overall.
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1박당 요금 최저가:EUR49
작성일: 2025년 12월 12일
리뷰어
우리는 거기에 문제가 없었습니다. 일반적으로 리셉션에 아무도 없어도 서비스는 좋으므로 정문과 방의 열쇠를 제공합니다. 제안으로 ”Riad Nouhal”이라는 표지판이 필요하지만 어쨌든 Google 지도의 위치를 따르면 들어갈 것입니다.
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1박당 요금 최저가:EUR33