치펜햄 무료 와이파이 호텔 예약

'Receptionist in the morning was pleasant had issues in the hotel had to check in later . I asked for 2 double rooms which wasn’t actioned . When checking in later in the day after 4pm a different receptionist gave us 2 double rooms however she was not knowledgeable about the area nor if dinner was from the menu or buffet as she didn’t work in that department ! Miserable girl, hospitality definitely isn’t her forte . Breakfast starts at 8am however the hot breakfast wasn’t laid out till 8;30 and missed our train because of this as we had to rush . It’s imperative breakfast is served at the time stated . Staff were apologetic however this has happened before . Hotel very central and generally very pleasant stay . I would stay again .'

'Well located for my means, with a brewers fayre onsite so no need to venture out for food. Rooms very smelly though. Either with damp or carpets not being cleaned proper. I refused the 1st room offered then even the second room ponged.'

'For 2 people it is excellent for 3 people like being cheated. I had booked for 3 person accommodation which was higher price to stay for 2 persons. I received mail from hotel that for third person need extra bed, I did not ask for. when we checked in realise that so called bed was there. On that spring folding bed no one can sleep as it was not balanced and had to lay down. in deed i fell down and then decided not to sleep on that. later i realised hotel detected extra 25 GBP. which was/is not justified. the product which i did not use, hotel is imposing me and forcing me to pay for.'