예레반 중심에 자리한 룸스 아파트 호텔 예레반에 머무실 경우 걸어서 7분이면 공화국 광장, 10분이면 예레반 주립대학교에 가실 수 있습니다. 이 럭셔리 아파트식 호텔에서 블루 모스크까지는 1.8km 떨어져 있으며, 2km 거리에는 예레반 오페라 극장도 있습니다.
이 아파트식 호텔에서는 지정 흡연 구역 이용이 가능합니다.
룸스 아파트 호텔 예레반의 숙박 고객을 위해 서비스를 제공하는 식료품점/편의점에서는 간단한 식사가 가능합니다. 아침 식사(주문 요리)를 매일 08:00 ~ 11:00에 유료로 이용하실 수 있습니다.
대표적인 편의 시설과 서비스로는 24시간 운영되는 프런트 데스크, 다국어 구사 가능 직원, 짐 보관 등이 있습니다. 고객께서는 별도 요금으로 왕복 공항 셔틀(24시간 운행) 서비스를 이용하실 수 있고, 시설 내에서 무료 셀프 주차도 가능합니다.
20개 객실에는 냉장고 및 쿡탑 등이 갖추어진 주방도 있어 편하게 머무실 수 있습니다. 무료 무선 인터넷을 이용하실 수 있으며 케이블 채널 프로그램 시청이 가능한 스마트 TV가 구비되어 있어 지루하지 않게 시간을 보내실 수 있습니다. 편의 시설/서비스로는 금고, 미니바 등은 물론, 무료 국제 전화 서비스가 지원되는 전화도 있습니다.
'I’ve never written a bad hotel review ever in my life, but unfortunately, here it goes. It’s a shame since other past reviews are very positive, but I need to be frank and honest about my experience and will be diving the ratings according to subcategories so that it is fair, since some aspects of the stay were great and some not so much.
Check in process: 2 stars
This is not the ‘typical’ hotel entrance where the lobby is on the ground floor. The floor in which you enter is 1/f. The floor of the hotel is 4/f, but this is clearly stated as a signage at the entrance (see photo attached).
Upon arrival, I went towards the hotel entrance . There, I stood in front of an operating system, where guests would need to enter the hotel using a key fob. Of course, I wouldn’t have this key fob at hand at check in. There are no clear instructions in any language above the operator stating how you should call the receptionist using the operator to open the door for you (refer to attached photo). Thankfully, a passerby was kind enough to help me call the receptionist and asked her to open the door for me. It is also better to have mobile data at hand so you can communicate with the staff via whatsapp text/call if you cannot enter, since I think this is the faster means of communicating with guests.
When I checked in, I explained my confusion to entering the building. I told the receptionist lady that I couldn’t enter since there are no instructions in any language above the operator. She then had the audacity to tell me that there ARE indeed instructions above the operator im English, and I should have followed it. Again, the photo I attached shows no such instructions, so I do not comprehend what she is talking about at all.
Upon departure, I voiced out these issues, and the more reasonable receptionists said that they usually send these check in details via email, though I had not received such email(s).
Noise level and disturbance: 2 stars
My room had really thin walls and you can easily hear people passing through in the hallway. I got to a room with a balcony and up until 2 am, I still continuously heard 2 women talking loudly non-stop in the room next to me. To attempt to put a halt to this, I called the receptionist using the calling button thrice in my room, since the initial receptionist lady who checked me in said they provided 24 hour service, and to my dismay, no one bothered answering me.
I had to personally take matters into my own hands and asked them to keep it down.
Room and amenities: 5 stars
In terms of amenities provided within the room and how it was renovated and all, it deserves 5 stars. It was clean and the amenities provided were plentiful for a short stay.'