True, honest and very long review... Upon arrival at SUNRISE Holidays Resort, all of the staff say ”Welcome Home” which we found initially a little bit odd. However after a 10 day stay we found that we had a new family! The furniture in the rooms is a little dated, but the rooms are spotlessly clean, towels, robes and toiletries are all supplied. the beds are comfy, what else do you need, frankly you don't spend much time in your room. Water, tea, coffee and soft drinks are topped up daily. Housekeeping staff are just fab The private beach is wonderful, the sea was warm and plenty of sunbeds. The beach staff make sure that you have everything you need, drinks are brought round at all times. There are great 4 restaurants on site, the buffet 'El Sol' is great there is something for everyone, the staff are great. I am a coeliac, so gluten free is a must. As soon as the staff were made aware of this they could not do enough for me, specially made desserts were brought out without even asking for them, gluten free bread arrived by magic for every meal. We only tried Elia, the Mediterranean restaurant, as we loved the El Sol staff so much. Mohammed, the supervisor of Elia asked us to try the restaurant our, so we did, OMG it was so worth it. You can have one meal in each of the specialty restaurants per week. apart from Nasaya, which is chargeable. The guests that we spoke to said that Nasaya was very good and incredibly reasonable. Now... lets talk about our new family... The Splash Bar.... Where do I start... the guys are truly amazing. Tarek, Engelhard, Ahmed and Ahmed are the best. Our glasses were never empty, even though i was only drinking mint tea and coffee, they knew which i would like and when, i'm not sure how as even i didn't know! The managers Mahmood & Sean run a tight ship which we love and join in with everyone, making us feel so welcome. They put up with my learning Arabic badly and tried to teach me new words every day! They genuinely care that you are having a wonderful holiday. The animation team do not stop! how they have so much energy, we will never know. They are great, volleyball, dance lessons, AQUAGYM(!) evening entertainment, its brilliant. We only had one complaint.... The Disco (Jungle Bar) is like the secret ”speak easy” it doesn't have a sign anywhere and was really quiet, non of the guests knew about it! Once we found it we loved it! Ahmed is the sweetest and really looked after us. In summary... The staff made the holiday THE BEST. Warm weather, warm water, great wifi , great food and the warmest welcome. What else could you need!.... We are going Home again Very soon. Thank you SUNRISE Holidays Resort
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