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Accommodations were adequate, however we entered with a PIF account and $561.00 was held against my account. I had to have 2 discussions with front desk. I’ve yet to see it resolved

I stay two nights here and good counter & housekeeping services.

其它的都還好，就是床睡的不舒服

Room service breakfast was horrendous!!! Should’ve an embarrassment! I have video if you want proof!!!!! Unexceptionable

I made my reservation through ******* and the hotel front desk still charged me 50.00 per night (a total of 150.00 for my three nights). I was extremely disappointed with that. And because my reservation was through ******* - I was told I couldn't receive the complimentary breakfast - as I didn't pay standard room rates. I will not be back. There really is no incentive to return. Also the shower curtains are too narrow - and the bathroom floors get wet - and the bottom of the bathroom door is rotting in Room 405.

The whole property is just ok. The beds are springy and soft and desperately need replacing. It served its purpose

The property was great and clean and staff was amazing friendly. The food was great and great prices to i would be going back there again.

Wonderful breakfast. Staff was great....Room was very cold, and cold air was spewing into the room from the lower portion of the in - wall heating unit. It took 3 hours forcthecroom to get up to 68° thermostat setting. Night manager was not helpful in giving us a different room.

The staff was very friendly and helpful. We were tired from the weather delays and travel hassles but the fact the desk clerks were smiling and patient was great. There was a hockey tournament apparently filled with 10yr boys which added to the noise factor understandably. My only suggestion is more food options within the hotel would be a good addition for someone like me. We had to wait for the restaurant to open at 5pm and hadn't been able to grab something before leaving the airport.

We are a family of 5, with kids aged 8, 10 and 15, they allowed us to book one room for five and had only two full size beds available, how could that be!?! We had to “manage” and NO other solutions was suggested by management. Took the kids to the pool and was super dirty (green water), they did not enjoy.

Pool needs renovation, clean and comfortable, staff is polite, room service was excellent

Chose to be close to family to attend funeral. It was perfectly situated.

I was happy with the whole experience. I have nothing to complain about.

Very nice hotel reasonably price. Stayed at the LAX Hilton a few weeks ago it costed almost $100 more than ROCHESTER AIRPORT MARRIOTT but the Marriott is just as good. Hotel restaurant and all.