쾰른 Carson City 근처 호텔

We had 5 rooms during Orgatec Exhibition. Hotel was new, employees were kind, breakfast was good and in general it was a clean hotel. It is not in city center but really easy to reach Rudofplatz or Heumarkt with 2 Tram Lines and it takes only 5 stops. Also there were some restaurant and supermarkets around for our needs. Therefore we enjoyed our stay in hotel. Only thing which was negative, you need to inform reception each morning for cleaning rooms. Otherwise it was not cleaned. (we are not informed about this during check-in so we learned that after first day) Despite we informed that for each day, second day of our stay 2/5 rooms are not cleaned. Except this, it was all well clean

Na onze fietstocht in Remagen waren wij op een zondagnmiddag rond 15.30 uur bij dit hotel gearriveerd. Na onze fietsen op het voetpad voor het hotel hadden gesteld en afgesloten, hebben wij ons gemeld bij de receptie van het hotel voor de incheckprocedure. De dame die dienst had onze gegevens toch vrij snel bij de hand. Ze moest nog informeren of de kamer beschikbaar was en dat nog niet het geval. Bij het inchecken hebben wij aangegeven dat wij met fietsen waren en die gezien de drukte op straat, graag wilden binnen zetten. Blijkbaar was dat toch een probleem en zie op een licht gebiedende toon dat wij moesten plaats nemen in fauteuils nabij de receptie tot onze kamer vrij zou komen. Nogmaals gezegd dat wij graag onze fietsen wilden binnen zetten. De dame was blijkbaar niet van zins daarop in te gaan. Eigenlijk hadden wij de indruk dat ze zicht niet zo klantvriendelijk tegen ons opstelde ten opzichte van andere gasten die aan de receptie stonden. Wij hebben dus niet plaatsgenomen in de aangewezen fauteuils, onze fietsen binnen gehaald en neergezet nabij de receptie. Mogelijk vond de dame dat niet zo fijn mede omdat de plaats waar de dame onze fietsen wilde hebben helemaal vol stond met bagage.. Haar mannelijke collage van de receptie die heel wat attenter en vriendelijker was, heeft nog wat zaken wat betreft de incheckprocedure met ons afgehandeld en ons daarna begeleid naar een ruimte van het hotel waar onze fietsen veilig konden worden gestald tijdens ons verblijf in dit hotel. Wij hebben een net kamer gekregen aan de achterzijde van het gebouw uitkijkend op een binnenplaats van meerdere gebouwen van dit blok. Niet erg weinig lawaai en een goed nachtrust verzekerd. De hotel- en badkamer waren voorzien van alle benodigde faciliteiten. Dat was prima in orde. Het ontbijt in buffetvorm was ruim voldoende om onze fietstocht voor te zetten. Het spijt mij dat ik de klantvriendelijkheid van de receptioniste helaas als negatief moet beoordelen en dat is toch eigenlijk niet nodig. Overigens in de omgeving van dit hotel zijn er ruim voldoende mogelijkheden om te genieten van een drankje, een hapje e.d.

위치도 중앙역과 쾰른돔에서 너무 가까워서 편리합니다. 시설도 좋고 깔끔하게 관리되어있습니다. 직원들도 친절합니다. 다만 새벽까지 운영하는 Pub이 바로 옆에 있어 좀 시끄러울 수도 있습니다

좋은 위치이지만 당신이 얻는 것에 대해 조금 비쌉니다. 직원들은 지나치게 친절하지 않았고 고객 서비스는 확실히 우선 순위가 아닌 것처럼 보였지만 그것은 단지 문화적인 일일 수 있습니다.

The pluses and negatives of this hotel are: Good Points: Premium location, the hotel is only a short 10 min walk down the hill and to the right from the station bringing you to a quiet courtyard 1 block back from the main Heumarkt square (left hand side of the square) A modern, boutique sized hotel Comfy bed Quiet from an outside noise perspective, especially given its next to the main bar / restaurant areas of Cologne Clean Negatives Pillows too soft Double rooms very compact with minimal storage space for luggage Walls very thin, you can hear every conversation clearly of your neighbours Continental breakfast at 15 euro was overpriced imo for the choice available if not included in room rate No bar/relaxation area to sit in, if you are wanting to use hotel facilities to relax No tea/coffee making facilities in room, kettle available on request Walk in shower was nice but as bathroom is so small you end up having a slippy floor, and be careful of the floor rails where the glass shower panel runs as raised and easy to trip over Mini bar was empty other than 2 complimentary bottles of water (not that we usually purchase from mini bar) but worth noting if you do Overall on a personal note we paid a high room rate for our particular 2 night break due to it been a peak weekend of events going on in Cologne which were unknown to us when we originally booked the flights and decided on this hotel. It was not worth 500 euros, I would say 350 / max 400, and this is mainly due to the location. Perfectly functional for a short break at the right price.

방에서 쾰른성당과 철교가 보이는데 대성당 옆에서 독일돼지족발은 꼭 드셔보세요 정말 맛있습니다. 도시를 보기 위해 대성당 꼭대기까지 올라가는 것을 강력히 추천합니다.

Das Hotel liegt in Köln recht zentral. Auch die Möglichkeit direkt im Hotel zu frühstücken hat wohl den Ausschlag für die Buchung gegeben. Jedoch schon bei der Ankunft zeigte sich das an der Rezeption vor und nach mir es wohl Lautstärkedifferenzen zwischen den Buchungen der anreisenden Gäste und den Verständnis, der nur bedingt deutsch sprechenden Dame an der Rezeption gab. Mein mitreißender Kollege hat er eindeutig Frühstück mit bestellt. Musste dies aber am nächsten Morgen lautstark einfordern. Ich selbst, bin sehr viel in Hotels unterwegs hab es aber extrem selten erlebt, dass das Personal gegenseitig immer wieder lautstark vorgestern um Abläufe, welche eingeübt sein sollten, stritten. Mein Zimmer selbst war abgewohnt und hatte wohl den Flair der 1980 Jahre. Stromkabel einfach an die Wand geklebt, mit der Hoffnung, dass diese sich nicht wieder lösen. Insgesamt würde ich dieses Hotel nicht mehr buchen. Was den Grund, dass Mitarbeiter und Gäste sich ständig negativ anschreien.

좋은 위치, 멋진 로비, 깨끗한 객실. 우리는 2박을 묵었습니다. 직원들은 매우 친절했고 치과용품 및 면도 키트와 같은 추가 품목을 제공했습니다. 또한 방 청소 서비스를 사용하지 않은 것에 대해 뮤즐리를 제공했습니다.

Reservé una habitación con ellos, pero como hicieron una huelga en el aeropuerto, no pude llegar a la ciudad. Llamé a la central de Accor (dueña de la cadena Mercure) para ver si se podía hacer algo, y me atendió un tipo que hablaba un español bastante mal y con malas formas me dio un email que ya tenía de este hotel. Al final les escribí para ver si había alguna posibilidad de cambiar de fechas o al menos no pagar los impuestos por no hacer uso de la reserva, y tardaron en responder para decir que no se podía hacer nada y que eran tan amables de no cobrarme ”comisión por no show”, encima. Vamos, que se han quedado con casi 500€ sin hacer nada.

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”