엑셀시어 호텔 언스트 암 돔(Excelsior Hotel Ernst am Dom)

훌륭한 위치. 대성당, 중앙역, 구시가지까지 도보 거리. 아름다운 디자인. 크고 편안한 객실. 깨끗하고 넓습니다. 좋은 서비스, 친절한 직원.

호텔은 별 다섯개를 보여줍니다! 방에는 Wi-Fi가 전혀 없었지만 세 가지 다른 Wi-Fi LAN이 표시되었습니다. 모바일 핫스팟으로 이러한 격차를 해소하려는 시도는 도움이 되지 않았습니다. 다른 방의 소음이 들렸는데, 이는 방음 상태가 좋지 않음을 의미합니다. 가장 최악인 점은 처음에는 욕실에 끓는 물만 나왔다는 점이었습니다. 이는 모든 냉수 공급이 중단되었기 때문입니다. 직접 열어본 후에도 두 개의 화장실 냉수 조절기 중 하나가 작동하지 않았습니다. 충격적인 점은 샤워기가 조절된 섭씨 38도에서 갑자기 뜨거운 물을 끓인 다음 얼음처럼 차가운 물로 전환했다는 것입니다. 이로 인해 위험한 만남은커녕 샤워도 불쾌해졌습니다! 이 호텔이 별 5개 등급을 받을 자격이 있는지 판단하세요. 단점을 전달하려는 우리의 시도는 유지 보수 기술자가 떠났다는 성명으로 촉발되었습니다! (???)

매우 친절한 직원과 아름다운 위치를 갖춘 최고의 호텔입니다.

房間雖然不大，但是五臟俱全。 房間很乾凈，服務也不錯。

l'emplacement est bien sûr exceptionnel, notamment quand on arrive en train. j'y allais pour un salon, dépôt de mon bagage le matin de mon arrivée en train, avec le sourire, puis en route pour le salon via la gare à quelques mètres. le personnel est très agréable et souriant, le côté friendly que l'on apprécie. la chambre est absolument nickel, très bonne literie, grande salle de bain, baignoire balnéo et douche superbe. bref que de beau, du bon et du service

Service, staff, facilities are excellent and the hotel is extremely clean. The only thing that I would like to suggest is a complementary breakfast for suites.

This hotel is across the street from the cathedral and the location is in the heart of the city. You can literally walk from the train station to the hotel in 5 mins or less and this was super convenient as we had luggage with us. The staff was very tentative, helpful and professional. My wife loved the tea time and I highly recommend the 7 course dining experience the food was amazing and we left so full we could barley walk. Overall, I will be staying here again on my next trip.

Very good stay at this comfortable hotel. Expected to be shown to our room, but not a problem, although the sign posting for 110 is poor. Bed slightly too firm for our liking, but room otherwise comfortable. Liked the free minibar. Breakfast on the expensive side, but choice of freshly prepared food was excellent. Only real issue was that bar staff were overwhelmed on Saturday night and we gave up waiting for a drink/snack.

The checkin was very easy. The staff was very helpful and ensured we were comfortable throughout the stay. The valet parking was at both dropoff and pickup. The bar staff were very accommodating and friendly. At checkin, we asked about the christmas markets and were given a map with the locations. This made it easier to navigate around the area. Everyone in the party enjoyed the relaxed environment.