조식 포함 벌링턴 호텔

Visited here last year for our anniversary and said we would bring the kids back this year—so we did…and it was just as good as before! The little touches at this hotel are what make it great—the Nespresso coffee makers, the chips and drinks in the room, the postcards you can write and mail, the robes, and more. We were upgraded to a lake view which was great, despite the rainy weather. Any my sons loved the pool area more than anything. I think we are going to make this a yearly thing. The location is a great base to explore the area. This year we did a ropes course nearby. We are an outdoorsy family and can’t wait to come back and check out more!

This is such a fantastic facility!!! Their customer service is top tier. I passed by the GM (Mila) in the hallway. She stopped and greeted me. She asked about my stay and if I needed anything. It was just speaking with a dear aunt or very interested inn keeper. It's simply wonderful. My check-in was a breeze. My room was clean and spacious. I was unsure about dinner and went to the front desk for assistance. I was warmly greeted by Kim (a newly promoted team member). She took out a legal pad and inquired about my food preferences. She filled about a page and a half of different dining options. Bravo, Kim!!! Great job, Mila!!!! I can't wait to see you and the team again.

관리자와 소유자는 시설을 부끄러워해야합니다. 우리 방에 들어갔을 때 호텔이 어떤 종류의 어려움을 겪고 있다는 것이 분명했습니다. 가장 재정적 인 가능성. 방의 카펫은 심하게 얼룩 졌으며 욕조와 싱크대에서 DIY 수리, 욕실 문이 분열되었으며 텔레비전 리셉션은 수십 년 동안 본 것 중 최악이었습니다. 나중에 우리는 걸어 나갔어야했다. 그러나 이것은 캐나다의 여러 지점에서 Burlington으로 여행하는 사람들에게 모임 장소였습니다. 4 일 동안 우리 방은 청소되지 않았으며 깨끗한 수건과 세면 도구가 제공되거나 배달되지 않았습니다. 프론트 데스크에 전화하려고하지 마십시오. 전화가 응답하지 않습니다. 프론트 데스크에 가지 마십시오. 아무도 보지 않습니다. 아무도 대답하지 않을 것이라고 전화하지 마십시오. 사무실 문을 두드리지 마십시오. 불편을 끼쳐 드려야하거나 전화를받지 않거나 전화를 걸 때 대답 할 책임을 받아들이지 않으려는 사람은 아닙니다. 결국, ”나는 혼자서 8 시간 근무합니다. 나는 단지 깨끗한 수건과 세면 도구를 원했고, 그녀가 수건을 얻기 위해 아래층으로 가야한다는 것이 매우 화가났다. 그녀는이 환경에서 일해야하는 것에 동정심을 가지고 있습니다. 내 문제는 경영진과 소유자의 문제이기 때문입니다. 품질이 좋지 않은 침대, 방음 시설이 좋지 않은 - 떠나서 기쁘다. 말할 것도없고, 다시는

너무 즐겁게 놀랐습니다. 남편이 독감에 걸렸고 휴가 전에 노출되고 싶지 않았기 때문에 밤새 머물렀습니다. 도착하자마자 아름다운 인사를 받았습니다. 호텔은 매우 깨끗하고 방은 깔끔하고 넓습니다. 더 중요한 것은 침대와 약탈이 매우 편안했습니다. 훌륭한 숙박. 적극 추천합니다.

This is a nice place to stay. Very convenient and close to a lot of amenities. They are going through a renovation right now which was needed but so far is looking great. I got to stay in a renovated room and it was very nicely done. The beds were comfortable. The bathrooms were modern and nice. I had an issue with the shower but the staff offered to switch me rooms amd I was impressed with the service I got there. The staff were very friendly and helpful. The restaurant was also nice and had a great atmosphere. The food prices were reasonable and good. The servers and bartender were very friendly as well. I would definitely stay here again.

Fantastic Room, Quiet,Clean and Spacious! Highly recommend this location. It’s very close to the QEW and the Niagara/Toronto region. Breakfast was delicious and well stocked. The only recommendation I would make is that being a Silver Hilton Honour Member I wasn’t eligible for a couple of free bottles of water. I would be nice if that was offered to all guests, just a suggestion. Look forward to a return visit.

Very easy to find, quiet and clean. Delicious breakfast!

I have never been a guest who complains about hotels. I travel extensively, and always find being pleasant is a better way to move forward with concerns. HOWEVER...this time was the exception. After a very long day on crutches, I arrived at the front desk and had to wait while the two guest agents continued to discuss some discrepancies the one had found in paperwork. It seemed they were trying to figure out where some money didn't add up. When they finally addressed me, as I stood on my crutches (broken leg in its 7th week of recovery), they were only barely friendly. We went through the usual reservation details, and by then I was visibly wilting and in pain from standing so long. When I was handed my room keys, I was directed that our room was upstairs and the stairs were pointed at. I asked if there was an elevator, and was told there wasn't. Fair enough...I could have researched that but didn't think of it. I asked if I could please have a main floor room since I was on crutches, referencing them with a gesture. Imagine my surprise upon hearing that there was none available -- in a hotel that size, on a Wed. midweek!!! I was flabbergasted. Still, I said okay, guess it was the stairs. Still, no apologies, offer of help, or even commiseration. Just moved back to talking about the paperwork issue! I shrugged and my son and I made our move to the stairs...only to discover we were LITERALLY in the second last room of the second floor!Not only that, our room was in the extension of the hallway down yet another hall! We not only had the longest walk and one already lengthy stair climb...but also had an ADDITIONAL five stairs to go to reach the extension hall!!! By the time I got to our room I was in tears from the pain. I have never in my life called the front desk of a hotel in an irate state, but I did that day. Called and let them know that I couldn't believe that this was the only room they could give me, that I was a Choice member but would never be back again, and that their service was appalling. They left me standing and waiting while they discussed something that could have waited, made no effort to offer a chair or expedite my registering, and gave me the farthest room they could ever have found. We were so upset we skipped the free continental breakfast the next morning and went out the stairs at the end of our hallway to save the distance walking. Just appalling. These two people were the worst guest service agents I have ever encountered. Frankly, someone needs to be fired.

나는 전형적인 서양식 아침 식사를 더 좋아합니다. 객실은 넓고 깨끗하며 특히 매트리스가 좋으며 일부 호텔 매트리스가 푹신하고 접혀있는 것과 달리 편안하게 잘 수 있습니다. 호텔에 작은 수영장이 있는데 놀 시간이 없어요. 호텔은 Burlington 서비스 지역에 편리하게 위치해 있습니다. 호텔 프론트 데스크 직원도 매우 친절합니다.