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숙소 답변: Dear Sir Yang, Thank you for sharing your experience with us.Thank you for sharing your feedback. It is great to hear that our location was convenient for you.We sincerely apologize for the issue with your bed , we would have happily given you another room, but again we are sorry for the inconvenience. Your kind mention of our team's professional service is greatly appreciated and inspires us to continue to maintain our performance.We hope we will have the opportunity to see you again in the future. Best regards,Andrea Mayor TrujilloGuest Experience

숙소 답변: Dear Sir Emmanuel, Thank you for sharing your experience with us.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We also appreciate your feedback about our current facilities. We do carry out maintenance, whenever necessary, to ensure that our rooms and facilities are up to date and will be taking your remarks into consideration.We hope we will have the opportunity to see you again in the future. Best regards,Guest Experience Team

숙소 답변: Dear Mr Guest User, We'd like to thank you for this positive feedback about your stay in our hotel.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are very glad that everything met your expectations during your stay.We look forward to welcoming you again soon.Best wishes,Guest Experience Team

숙소 답변: Dear Mr Guest User,Thank you very much for this kind review.We're delighted to hear that your stay was enjoyable. Our team strives to offer a perfect balance between leisure and work, and it's wonderful to know that we could provide you with a good stay. We look forward to seeing you again soon.Best regards,Daniel RevertGuest Experience

숙소 답변: 尊敬的賓客，您好！非常感謝您對我們酒店的支持與信任！很高興知道您欣賞我們酒店的地理位置以及附近的聖巴巴拉城堡等景點。這激勵着我們繼續提供卓越的服務文化和能量充沛的活動，確保客人在這裏擁有美好的時光。再次感謝您的支持與厚愛，我們真誠期待您的再次光臨，祝您開心度過每一天！Guest Experience Team

숙소 답변: Dear Guest, Thank you for this great review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back soon. Kind regards,Daniel RevertGuest Experience

숙소 답변: 親愛的賓客，您好！非常感謝您選擇入住我的酒店並作出詳細的反饋！我們很高興您對房間的景色和整體舒適度表示滿意。同時，我們也注意到您提到的衞生和設施維護問題。對於榻榻米拼接處的清潔問題，我們會加強房間清潔工作，確保每個角落都能得到仔細打掃。我們會對相關設施進行檢查和維修，以確保為客人提供更好的入住體驗。真誠期待您的再次光臨！祝您天天好心情！Guest Experience Team

숙소 답변: 親愛的賓客，您好！非常感謝您選擇入住我的酒店並作出詳細的反饋！我們很高興您對我們的優越地理位置和通往海灘的便捷交通表示讚賞。事實上，酒店位於中心位置，毗鄰美麗的地中海，這為我們的客人提供了獨特的客房體驗。我們注意到，您提到了房間的大小和某些設施的缺失。請接受我們誠摯的歉意。我們一直致力於為尊貴的客人提供舒適愉悦的住宿體驗，並不斷升級我們的空間和設施。我們的早餐非常受客人的歡迎，因為它提供了豐富多樣的選擇以及地中海和聖巴巴拉城堡的迷人景色。我們期待您的再次光臨。Andrea Mayor TrujilloGuest Experience Agent

숙소 답변: Dear Guest, Thank you for taking the time to review your stay.We are delighted to hear that you rated our hotel's location and breakfast view highly. The hotel is situated close to the beautiful Mediterranean Sea and offers you a wonderful gastronomic experience and visual enjoyment. Please be assured that we pay proper attention and will continue to improve our in-room experience to ensure that every guest experiences our culture of service and comfortable stay.We are hoping to welcome you back in the future. All the best.Daniel RevertGuest Experience

숙소 답변: Dear Guest,Thank you for reviewing your recent experience.We always aim to provide a memorable experience for our guests. We are very glad that you appreciated the privileged views we have of the surrounding area.We look forward to welcoming you back to our hotel in the future. Kind regards,Giulia CoraggioAssistant Guest Experience Manager

숙소 답변: Dear guest, Thank you for your comments about your stay at our hostel.We are sorry to hear that your experience did not meet your expectations. At Meliá Alicante we strive to offer a high quality service and a comfortable stay, and we would be delighted to receive more information about your stay to find out how we can improve our service.We would be delighted if you visit us again. Best regardsAndrea Mayor TrujilloGuest Experience

숙소 답변: Dear Guest, Thank you for reviewing your recent stay at our hotel.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.We are also pleased that the spectacular views we have lived up to your expectations.We look forward to welcoming you back soon. Kind regards,Francesco CrescimannoGuest Experience Manager