피트니스 시설 시설을 갖춘 미국 오하이오 호텔

Our stay at The Lodge was nice. There were a few little things that I questioned, but that honestly is normal & did not really effect our stay. Everything in the lodge was clean & I do not know what wonderful smell they are pumping through the building... but walking into the lobby was wonderful! The decor was nicely decked out in holiday cheer! The Christmas Trees were beautiful too. We booked a King Suite, as the pic on Trip.com showed a jacuzzi tub in the suite. This is not the case. In fact, The staff at the front desk said they have not had jacuzzi tubs in the rooms for over 8 years. That was a disappointment... And King suites do not have a balcony, but Queen suites do have a balcony with sliding doors! They front desk did not offer to help with that misunderstanding, as offering a ”Fireplace room” (they said the jacuzzi rooms now had fireplaces after the removal of said tubs??... but no fireplace in my suite) or offering anything else... probably because I booked thru a third party(trip.com). It was definitely a spacious room, but a little overly ”roomy” with just a king bed, 2 nightstands,the entertainment/dresser, completely with a fridge in the cabinet, a very small ”dining table”, a glass coffee table & a pull out couch. The thermostat was set at a scorching 75 degrees, which I immediately turned down. At first, I figured it was just a fluke, but the power did go out one evening & sure enough, when the power was restored the thermostat reset to 75 again! We dined at the bar on a few occasions, which was nice & staffed ok, not the latest hours for a bar. The food is good & of course a little pricey. I'm sure there is a lot more to do during the nicer seasons... the answer for everything it seemed was ”it is the off season”. Overall, it was a nice place to stay in wine country & probably will return next year.

Traveling for a death in the family, upon our arrival, which was a little bit past the 3:00PM check in we were informed they were short staffed in housekeeping and a room wasn't yet available and if we were OK with a handicap room, I had no problem because I am disabled . No biggie, we went out for dinner. The problem was we didn't receive a phone call until after 6PM, 3 hours past the time that you could check in and our room was a standard room, clearly not to aid in handicapped people . Had there been a viewing service that evening, it would of been an major issue because we had to put our belongings in another family members room. We looked past that. When we finally got in our room there was like 2 pieces of toilet paper on the roll with no extra rolls available. Again, no biggie, went to the front desk and they took care of it quickly. Day of the funeral, go to take a shower, no body wash. Again, front desk was notified and they took care of it. Our final night, I was woken up by a clock alarm coming from another room that woke me up way to early than the time I had my own alarm set. I wasn't about to go and try to locate this mysterious alarm and have it shut off, but the alarm rang well over 15 to 20 mins. The hot tub was nice to relax, but sand was on the bottom of it, and the pool was extremely cold to me. I will say the staff that was on sight were very friendly and helpful to the best of their ability considering their lack of people to do required jobs and I did appreciate there was parking for Veterans. If I were traveling just with my wife and children I would of opted for a different hotel, but seeing how this was the location my family decided for all of us to go so we could be together in our time of mourning, it is what it is. I will not be looking into this chain of hotels for a future travel plans.

나는 프론트 데스크 직원과 매우 실망스럽고 불편한 경험을했습니다. 나는 일요일 3 월 1 일 오후 12시 30 분경 호텔에 도착했고, 얼리 체크인이 가능한지 정중하게 물었다. 리셉션에서 일하는 두 명의 여성은 오후 4 시까 지 사용할 수없는 방이 없다고 말했습니다. 나는 그것이 괜찮다고 말했고 로비에서 기다릴 것이다. 그러나 내가 기다리는 동안 다른 여러 손님이 도착했고 즉시 체크인했습니다. 방이 있다는 것이 매우 분명하여 상황이 불공평하다고 느꼈습니다. 나중에 체크인하는 같은 손님과 다시 책상에 다가가 오늘 예약을 했다고 합니다. 접수원은 아무 일도 일어나지 않은 것처럼 행동했고 분명히 짜증을 내는 것처럼 보였습니다. 체크인하는 동안 그녀는 내 예약이 이미 온라인으로 전액 지불되었지만 예약에 대해 다시 카드를 청구하려고했습니다. 금액을 보고 무엇을 위한지 물었을 때 그녀는 명확하게 설명할 수 없었습니다. 나는 그녀에게 예약이 이미 지불되었다고 다시 말해야했습니다. 두 접수원 모두 시스템을 확인하기 시작했고 다른 손님 앞에서 짜증나고 긴장해 보였습니다. 결국 그들은 내가 완전히 이해하고 동의하는 하루에 $50의 보증금이 있다고 설명했습니다. 그러나 그들은 다시 잘못된 금액을 청구하려고 시도했고 마침내 적절한 보증금 금액으로 요금을 수정하기 전에 다시 한 번 질문을해야했습니다. 전반적으로 상황은 매우 불편하고 비전문적이었습니다. 먼저 다른 손님이 체크인하는 동안 오후 4시까지 기다리라는 말을 들었고, 처음부터 명확해야 하는 요금에 대한 혼란을 처리해야 했습니다. 호텔 시설은 좋지만 프론트 데스크 서비스는 매우 실망스럽고 개선이 필요합니다.

We had a double bed and a sofa bed. All the bed mattresses were too soft and sank in the middle. The air-conditioner was very noisy and not very cold. The pillows were also too soft.

Not bad of a hotel, wish I utilized the indoor pool though haha but the room was comfortable & clean. The breakfast is alright though nothing extravagant just very basic but at least it was free

이 호텔은 좀 낡았지만, 위치는 정말 최고예요! 아들 생일 기념으로 캐브스 경기를 보러 클리블랜드에 갔습니다. 도착했을 때 발렛이 너무 복잡했어요. 아무도 나와서 맞아주거나 하지 않아서 발렛 직원들이 모두 주차하러 간 줄 알았죠. 그런데 세 명은 안에 앉아서 웃고 떠들고 있더라고요. 어디에도 비용에 대한 언급이 없었는데, 체크아웃할 때 하루 50달러라는 요금에 정말 놀랐습니다. 체크아웃할 때 차를 가져오는 데 한 시간이나 걸렸다는 걸 생각하면, 그 요금은 정말 과도하다고 생각해요. 체크인하러 갔을 때, 200달러를 홀드하기 위해 신용카드가 필요하다는 말에 놀랐습니다. 선결제했고 카드 정보만 필요할 줄 알았지, 금액을 홀드할 줄은 몰랐거든요. 아무튼, 저희가 배정받은 첫 번째 방은 괜찮아 보였습니다. 로켓 아레나가 멋지게 보이는 뷰였죠. 그런데 잠시 쉬려고 천장을 보니 천장이 무너져 내리고 있더라고요!! 건물이 오래되었다는 점을 감안해서 그냥 넘어가기로 했습니다. 하지만 샤워하러 일어났는데 벽에 길고 갈색 머리카락 뭉치가 엄청나게 붙어 있는 걸 보고는 도저히 참을 수가 없었어요. 프런트 데스크에 갔더니 그들은 문제에 대해 아주 친절하게 응대해 주었고, 바로 다른 방으로 옮겨주었습니다. 방은 기본적입니다. 옷장 안에 다리미, 물 두 병, 커피 메이커와 커피, 그리고 미니 냉장고가 있어요. 방에 있는 TV는 아주 컸는데, 그건 좋았습니다. 체크아웃은 쉬웠는데, 로비에 사람들이 모두 자기 차가 오기를 기다리고 있더라고요! 마지막으로 말씀드릴 것은, 저는 트립을 통해 슈프림 룸을 결제했는데 스탠다드 룸만 받았다는 점입니다. 아마 트립과 호텔 사이에 의사소통 오류가 있었던 것 같아요. 조심하세요...

우리는 LaQuinta에서의 과거 체류에서 긍정적인 경험을 했습니다. 그러나 최근 Hilliard, OH에서의 체류는 상당히 달랐습니다. 주요 문제는 곰팡이가 핀 샤워 커튼과 하우스 키핑이었습니다. 특히: 1 야간 근무 관리자가 교체 샤워 커튼을 다시 설치하지 못한 ”모하메드”는 오후 11시경에 설치하기 위해 개인적으로 우리 방에 왔습니다. 2 우리는 외부 문 손잡이에 ”방해하지 마십시오”라는 표시를 넣었습니다. 우리가 표지판을 제거하고 11AM에서 방을 떠난 후 나중에 가정부가 돌아올 것을 의도했습니다. 그러나 하우스 키핑은 이루어지지 않았습니다. 우리가 얻은 설명은 ”가정부가 ”방해하지 마십시오”라는 표시를 볼 때마다 하우스 키핑이 필요하지 않다고 가정했습니다. 내가 머물렀던 대부분의 호텔은 간판이 제거 된 후 하우스 키핑이 자동으로 이루어지거나 최소한 /message이 객실 전화에 남을 것입니다. 우리가 머물렀던 4 박 중 2 박, 하우스 키핑 작업에는 침대 만 포함되었습니다. 진공 청소기로 청소할 수 없으며 쓰레기를 비울 수 없으며 사용한 컵을 교체하지 않으며 싱크대와 카운터를 청소하지 않습니다. 제안: 양쪽에 ”방해하지 마십시오”가 있는 현재 표지판을 한쪽에 ”방해하지 마십시오”, 다른 한쪽에 ”청소해주십시오”로 교체하십시오. 이것은 가정부가 정상적인 서비스를 수행하도록 명확하게 할 것입니다. 우리는 목요일 저녁에 체크인했습니다. 금요일 아침에 우리는 무거운 창 커튼의 왼쪽이 붙어 있는 것을 발견했습니다. 우리는 그것을 프론트 데스크에보고했고 그것을 처리하겠다고 약속했습니다. 아무것도 하지 않았습니다. 우리는 부분적인 일광만 가질 수 있었고 머무는 동안 외부 장면의 절반만 보았습니다.

Downtown locations are not always in inviting places, but this downtown location is fantastic, with good views, restaurants around, right across the street from the local minor league ballpark, and easy access to major streets and roads. The hotel itself is nice, fairly new, and clean. A few notes for travelers: Laundry: two sets of machines onsite; coin-op ($2.50 to wash, $2.50 to dry); hotel provides free laundry detergent; I had to go to a nearby restaurant to get coins Parking: park with an app; free; convenient; the parking garage will tow cars parked in your spot Lounge and bar: we didn't use the bar, but it seemed popular; board games in the lounge for people to enjoy Housekeeping: we stayed two nights, and our room was not cleaned or tidied during the day. There was no notice of this, so we were surprised. When I asked for clean towels, they only had a couple of washclothes on hand. Breakfast: not the best. Ok, but not noteworthy. Bottom line: we would stay here again, though I wouldn't seek it out or insist on it.

The check-in was a disaster from the start. We arrived 45 mins after check-in time and our room wasn't ready. While the clerk was friendly it's unacceptable that our room wasn't ready AFTER check-in time. She was apologetic and seemed distressed about the situation but still doesn't help with the fact that our room wasn't ready. The clerk asked if we minded moving to another floor instead of the one assigned. Ok, stuff happens. BUT when we get to the room that she moved our stay to it smelled worse than any room I've ever been in. Smelled like pure sulfur and the carpets were questionable at best. The beds looked like they had just been remade. Went to desk to try and get another room. Stood there for almost 30 minutes and no clerk. Go back to the room and waited. Went back to desk and just as we are getting to the desk no one is at desk again as the clerk is disappearing around the corner. Stood and waited another 15-20 and no.clerk. We finally gave up and brought our own blankets in from the car and slept on top of the provided sheets and blankets. Pretty disappointing out of a Hampton to say the least. Never in my life have I had this experience with a Hampton and to be frank I probably won't return. I paid a substantial amount for this room and the experience has soured me on returning.