Very good location,a lot of restaurants nearby,the staff at front desk is very nice.The room is clean and comfortable.
房間乾淨整潔,前台服務態度很好,酒店位置好 可步行到梅西百貨NORDSTORM百貨 LV GUCCI 蒂芙尼.酒店前門不遠就有中餐廳PFCHANG
We stayed here the nights before and after the total solar eclipse. The supplied a pair of lenses for the event. Everyone was very accommodating and friendly. The breakfasts were good, too.
I have stayed at the hotel for 6 days , during my stay only the bathroom cleaned every day but the room not cleaned at all. The trash not taken and bed sheets were not changed. I was disappointed with that. The cleaning was the only one that was disappointing me.
The location was perfect to get to local attractions, including the zoo, shopping, and hiking trails. The room and hotel was very clean, staff was friendly and helpful, and good amenities. We had breakfast elsewhere, as there is no continental breakfast, but that wasn’t a big issue for us. The only negative was that the fan in the bathroom was not functioning - or rather we couldn’t figure out how to turn it on. Otherwise, a good place to stay for a night at a reasonable price.
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8.8/10
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6.9/10
JJupiterThis hotel is big one side is super 8 and the other side is the Baymont it's all connected into one big building so it's like a big maze that you have to walk through to get to your rooms or take the elevator I like that there are several different entrants and exits in this building so if you're not parked directly on one side and have to park say in the back you're able to go right out the back check in and check out process was fairly simple very polite for the couple of front desk people that we had dealt with the beds we're big and fairly comfortable so no complaints really in that aspect I like the extra space in our rooms and I really like the cabinetry so you can definitely put your luggage away or if you want to put your clothes in the drawers or closet so that way you don't have your stuff on your way it definitely gives you that option to do so. Each time I've stayed here our rooms came equipped with a mini fridge and microwave and a coffee maker even though we didn't use the coffee maker so I can't really give you a good review on that aspect only as per the fact that there was one located and ours had its own little coffee station type nook in the wall which was cute bathroom was spacious I don't believe the hair dryer worked in one of our rooms or was maybe not even there I'm not sure I can't remember the hotel was fairly clean for the most part I didn't have any issues with any of my rooms didn't see any noticeable damage all in all I'd say this hotel is definitely an 8 out of 10 didn't have a pool and if it did it was definitely not in order I don't think the workout room or anything like that was working either if they did have one so I was just a basic stay sleep and do what you got to do you are in a cul-de-sac so to speak almost like an industrial cul-de-sac but it's a hotel called a sex so you're right off the highway which is a plus and convenient down that called a sac road there are a couple restaurants or eateries nearby so even in walking distance however if you wanted something other than the handful of options that were down in the hotel cul-de-sac you could drive and wouldn't take you more than maybe 7:00 to 12 minutes tops to get to the closest Royal area to be able to go to any gas stations convenience stores or any other eateries so location was definitely a plus for this Hotel! I would recommend this hotel to anybody traveling maybe for business or just need a quick stay they don't have continental breakfast I believe what it's called as a complimentary breakfast where you just get two little choices of juice that tasted a little odd to me or watered down out of a machine I think they gave you like a banana and an orange or something in a fruit basket to choose from a bagel maybe some bread to toast or something or a pastry of some sort and there was two options of cereal I believe so nothing fancy nothing great breakfast really wasn't that fantastic I would recommend that the Baymont and the super 8 since they are joined together should really think about upgrading their breakfast to something a little bit better like the waffle maker you know maybe something hot I better selections and I could turn my review into at least a 9 out of 10 if not a 10 out of 10 because honestly having that breakfast makes the hotel sometimes and being a conjoined Hotel there should be no reason why they can't afford to throw in since they both share the same lobby slash diner area!
리리뷰어Do NOT stay at this hotel unless you can survive in a room that is not at all soundproof! I booked a queen suite with separate sitting room for my daughter and I. We wanted a quiet, relaxing place to stay for a 3 day weekend and the reviews for this place were excellent.
First let me list the nice things about the property:
1. It is a full blown conference center with a huge, well maintained and manicured landscape.
2. The outdoor spaces are lovely, including the outdoor pool area.
3. The location is very close to Columbus and to the uber wealthy city of Powell.
4. A gorgeous county park with loads of picnic areas and walking trails is located directly across the street from the conference center.
Now for the negatives:
1. No soundproofing!!! We could hear every word of conversations that took place in the room next door. But the most disturbing thing is that we couldn’t sleep because of noise from the room overhead. My daughter contacted the front desk in the early evening of our first night’s stay asking them to call the guests above us with a “gentle reminder” to avoid heavy walking. She was told that the request could not be made until after the 10 pm quiet time. We had a brown noise machine running at top volume for the entire night, but even that didn’t block the heavy footfalls from above. The constant sound of people walking (it sounded like elephants) continued the next morning which forced us out of our room. (We payed extra for a suite with a separate sitting area so that we could relax outside of the bedroom, but couldn’t take advantage of it because of the noise). My daughter ended up sleeping on a couch at a friend’s house the second night because she was so sleep deprived. However, I returned to the hotel which was a huge mistake! When I turned out the lights at 11 pm, things were quiet, but at 11:30 pm the stomping family returned. The noise of the footfalls and then squeaking floors woke me up at 11:30 pm, 3:30 am and 5:45 am. I finally got out of bed at 6 am, walked to the lobby in my pajamas, and told the staff that I couldn’t stay in this place another night. I must have looked a fright, because the agent immediately canceled the final night of our reservation with no questions asked. Just to be clear, I don’t think that the family above us was intentionally loud. I think that they had absolutely no idea that their movements were creating such a disturbance.
2. Despite the fact that the lovely county park is directly across the street, it’s incredibly difficult to access the park entrance as a pedestrian. There is a single pedestrian crosswalk at the southwest corner of the conference center, but there are no sidewalks that connect to the crosswalk. Walkers are forced to either walk along a very busy road with no shoulder, or walk on the grass for about 1/2 mile to get from the hotel parking lot to the crosswalk. I find it incredibly surprising that Nationwide didn’t consider putting in sidewalks to make access to the park more accessible and safe for pedestrians.
3. Be forewarned that the conference center includes facilities that cater to weddings, so if you stay here on a weekend, be prepared for lots of outdoor evening activities.
No one should have to pay $200/night to stay in a room that isn’t conducive to sleep!!!
리리뷰어Our stay at The Lodge was nice. There were a few little things that I questioned, but that honestly is normal & did not really effect our stay. Everything in the lodge was clean & I do not know what wonderful smell they are pumping through the building... but walking into the lobby was wonderful!
The decor was nicely decked out in holiday cheer! The Christmas Trees were beautiful too. We booked a King Suite, as the pic on Trip.com showed a jacuzzi tub in the suite. This is not the case. In fact, The staff at the front desk said they have not had jacuzzi tubs in the rooms for over 8 years. That was a disappointment...
And King suites do not have a balcony, but Queen suites do have a balcony with sliding doors! They front desk did not offer to help with that misunderstanding, as offering a ”Fireplace room” (they said the jacuzzi rooms now had fireplaces after the removal of said tubs??... but no fireplace in my suite) or offering anything else... probably because I booked thru a third party(trip.com). It was definitely a spacious room, but a little overly ”roomy” with just a king bed, 2 nightstands,the entertainment/dresser, completely with a fridge in the cabinet, a very small ”dining table”, a glass coffee table & a pull out couch. The thermostat was set at a scorching 75 degrees, which I immediately turned down. At first, I figured it was just a fluke, but the power did go out one evening & sure enough, when the power was restored the thermostat reset to 75 again! We dined at the bar on a few occasions, which was nice & staffed ok, not the latest hours for a bar. The food is good & of course a little pricey. I'm sure there is a lot more to do during the nicer seasons... the answer for everything it seemed was ”it is the off season”.
Overall, it was a nice place to stay in wine country & probably will return next year.
리리뷰어Traveling for a death in the family, upon our arrival, which was a little bit past the 3:00PM check in we were informed they were short staffed in housekeeping and a room wasn't yet available and if we were OK with a handicap room, I had no problem because I am disabled . No biggie, we went out for dinner. The problem was we didn't receive a phone call until after 6PM, 3 hours past the time that you could check in and our room was a standard room, clearly not to aid in handicapped people . Had there been a viewing service that evening, it would of been an major issue because we had to put our belongings in another family members room. We looked past that. When we finally got in our room there was like 2 pieces of toilet paper on the roll with no extra rolls available. Again, no biggie, went to the front desk and they took care of it quickly. Day of the funeral, go to take a shower, no body wash. Again, front desk was notified and they took care of it. Our final night, I was woken up by a clock alarm coming from another room that woke me up way to early than the time I had my own alarm set. I wasn't about to go and try to locate this mysterious alarm and have it shut off, but the alarm rang well over 15 to 20 mins. The hot tub was nice to relax, but sand was on the bottom of it, and the pool was extremely cold to me.
I will say the staff that was on sight were very friendly and helpful to the best of their ability considering their lack of people to do required jobs and I did appreciate there was parking for Veterans. If I were traveling just with my wife and children I would of opted for a different hotel, but seeing how this was the location my family decided for all of us to go so we could be together in our time of mourning, it is what it is. I will not be looking into this chain of hotels for a future travel plans.
리리뷰어나는 프론트 데스크 직원과 매우 실망스럽고 불편한 경험을했습니다.
나는 일요일 3 월 1 일 오후 12시 30 분경 호텔에 도착했고, 얼리 체크인이 가능한지 정중하게 물었다. 리셉션에서 일하는 두 명의 여성은 오후 4 시까 지 사용할 수없는 방이 없다고 말했습니다. 나는 그것이 괜찮다고 말했고 로비에서 기다릴 것이다.
그러나 내가 기다리는 동안 다른 여러 손님이 도착했고 즉시 체크인했습니다. 방이 있다는 것이 매우 분명하여 상황이 불공평하다고 느꼈습니다.
나중에 체크인하는 같은 손님과 다시 책상에 다가가 오늘 예약을 했다고 합니다. 접수원은 아무 일도 일어나지 않은 것처럼 행동했고 분명히 짜증을 내는 것처럼 보였습니다.
체크인하는 동안 그녀는 내 예약이 이미 온라인으로 전액 지불되었지만 예약에 대해 다시 카드를 청구하려고했습니다. 금액을 보고 무엇을 위한지 물었을 때 그녀는 명확하게 설명할 수 없었습니다. 나는 그녀에게 예약이 이미 지불되었다고 다시 말해야했습니다.
두 접수원 모두 시스템을 확인하기 시작했고 다른 손님 앞에서 짜증나고 긴장해 보였습니다. 결국 그들은 내가 완전히 이해하고 동의하는 하루에 $50의 보증금이 있다고 설명했습니다.
그러나 그들은 다시 잘못된 금액을 청구하려고 시도했고 마침내 적절한 보증금 금액으로 요금을 수정하기 전에 다시 한 번 질문을해야했습니다.
전반적으로 상황은 매우 불편하고 비전문적이었습니다. 먼저 다른 손님이 체크인하는 동안 오후 4시까지 기다리라는 말을 들었고, 처음부터 명확해야 하는 요금에 대한 혼란을 처리해야 했습니다.
호텔 시설은 좋지만 프론트 데스크 서비스는 매우 실망스럽고 개선이 필요합니다.
리리뷰어We had a double bed and a sofa bed. All the bed mattresses were too soft and sank in the middle. The air-conditioner was very noisy and not very cold. The pillows were also too soft.
GGregH전반적으로 훌륭한 숙박. 스테이케이션 기념일로 예약했습니다. 옥상 바는 나머지 시즌 동안 문을 닫았는데 그것이 우리가 이 호텔을 선택한 주된 이유였다는 점을 고려하면 실망스러웠습니다. 이상하게도 샤워 수압은 정말 아팠습니다. 그러나 서비스와 직원은 훌륭하고 친절했습니다!
PPiff87Not bad of a hotel, wish I utilized the indoor pool though haha but the room was comfortable & clean. The breakfast is alright though nothing extravagant just very basic but at least it was free
리리뷰어The location was primo right off Interstate 71, it was very easy to find. Cleanliness was good. I think this was a huge conference center at one time , that has seen better days. There is a large indoor pool, and large restaraunt that was not in use (the restauranut ). The indoor garden space must have been fantastic but is in need of severe care. Large dead plants, extremely hot and humid from the pool I guess. The hotel also appears very dark, I can only guess how much it would cost to air condition and upkeep the place. Service was okay, it was a man who was just okay as compared to the morning person who was happy and upbeat. I did see the man made the huge effort to help with card keys that did not work, etc. The room was fine except for the extremely loud A/C unit. There was no hair dryer in the bathroom. The toilet ocasionnally continued to run which I manually fixed. Enough towels and such but could have used more bar soap. The TV was one of the easiest to use for me. The advertised continental breakfast consisted of dry cereal for the kids, milk and yogurt in the fridge, weak coffee, apple juice, fresh fruit, and oatmeal to mix yourself. Needed more hot water to use. Also needed a carafe of decaf coffee. The outside had parking spots for hundreds. Kept up area pretty well. Bed was comfortable, and I love the pillows, they were just right. I think all the carpets in the place need steam cleaning, they did not smell but they were very dark. Again, this place needs a big infusion of cash and some personnel need to return to hospitality management school.