The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
Bit out dated hotel,
Looks like an officebuilding turned in to a hotel
Pro
easy parking under the hotel
Location for city center
Clean
Cons
Bit old and worn
No wifi at all
No extra's at all
The service was adequate but “not with a smile”. Seemed more like a truck stop motel.
However we enjoyed the evening meal which was very good. The breakfast was basic and only cold food.
However it was close to Javalambre skiing which suited us fine.
Todo bien en este hotel, escogimos un hotel con jacuzzi, la habitación limpia y cómoda, nos quedamos una noche pues estábamos de pasada, lo que no nos gustó es que se escucha todo lo del pasillo y las otras habitaciones, para mala suerte también se había hospedado un grupo de chiquillos que a las 7 comenzaron a hacer ruido en el pasillo, a lo que mi novio tuvo que pedirles que hicieran silencio. Puntuación buffet desayuno: 9
호텔은 조용하고 잘 휴식을 취할 수 있습니다. 침대는 편안함과 관련하여 훌륭하지 않고 괜찮 았습니다. 욕실은 깨끗하고 문이 화장실에서 가져온 가구로 밀리미터로 조정되어 조금 작았습니다. 아침 식사는 다양했습니다: 2가지 유형의 쇠고기 토스트, 다양한 빵집, 시리얼, 입력물, 비스킷, 감자 토르티야, 개별 포장의 여러 마멜레이드, 기계의 오렌지 주스. 매우 즐거운 아침 식사로 방에 있던 여성.
리셉션에서 우리는 또한 그 지역에서 무엇을 볼지 들었습니다.
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리뷰 48개
8.5/10
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DDavid OhanaThe staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
WWK3112Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.