I booked this hotel for my mother as she was traveling along. She told me the service was impeccable… they waited for her until she arrived which she arrived very late. They even had the kitchen open in case she was hungry and hungry she was …. They picked her up and dropped her off to the airport and took care of everything’s. She is elderly and truly she depended on the staff.
Great service and the room was big and spacious for what she told me. There is a park next to the hotel with many restaurants n is near the airport.
Stayed here for one night during a long layover. The hotel is a great value. The bathroom in the room was spacious and the rain shower head was very nice. The room had everything necessary and the pool and sauna were well-maintained. I also ate at the restaurant. This was a little bit pricey for the serving size, but the food was good. The hotel itself is a bit far from anything to do in Santa Cruz, but for me it was the perfect spot for just one night.
Close to the city center, with lots of restaurants and museums nearby. Very kind and helpful staff, especially all the receptionists. Clean hotel and good breakfast. It can be a bit noisy with the music going on until late and starting early, even though it is calm music.
Sinceramente quedarme en el hotel fue una mala decisión. La cama sumamente vieja e incómoda y no he podido descansar nada. Y eso que eligí una habitación Suite. No volveré a quedarme ahí.