The hotel was good, and both the receptionist were so helpful and had a good sense of humour. They were always ready to help., The only downside was we missed on goring in the pool as the Ph levels were high on the day we wanted to use. The breakfast was fresh and very good too
Lion Quays is a very pleasant and relaxing place to spend time chilling out. We have stayed at the hotel several times. The rooms are very nice and they offer a lovely breakfast too.
Staff are very obliging and I would recommend this place for a comfortable overnight stay.
Where to begin with this one?
Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing).
Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture.
Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER.
Awful customer service, facilities not available. AVOID AVOID AVOID!
Specifically bad service via email: Lis Frost & Richard Bowen
슈루즈베리 학교 졸업식과 졸업생 무도회 때문에 마을 전체가 예약이 꽉 찼어요. 다행히 제가 좋아하는 지역 호텔에 스위트룸이 있었어요. 세 명이 묵을 방이 필요했는데, 호텔 직원들이 정말 친절하게 저희를 맞아주셨어요. 가족이 운영하는 호텔이라 배려하는 문화가 팽배해요. 직원들이 흔쾌히 응대해 주는 호텔이에요. 호텔 자체의 개성도 빼놓을 수 없죠. 12세기, 15세기, 17세기 건축 양식이 뒤섞여 블록 전체를 뒤덮는 정교한 미로 같은 객실들이 있어요. 매튜스 가족은 진정한 5성급 호텔 경험을 선사합니다. 새벽 1시에 체크인했는데, 야간 경비원이 셰리 한 잔을 권하기도 했어요. 이 호텔을 강력 추천합니다.
Lovely situation,very quiet plenty of parking,staff couldn’t be more helpful,breakfast really nice.Dont do much in way of food lunchtime or evenings just snacks and chairs in rooms very uncomfortable otherwise really nice .Youcan walk to village restaurants there we found the Tilly raven in Tilly 5 mins drive away served food all day and night very good.very laid back Georgian grand useful situation for visiting places
브리지노스에서 유적지에 위치한 더 불스 헤드 인 앳 첼마쉬의 경우 차로 10분 이내 거리에 다니엘 밀 및 세번 밸리 철도 브리지노스 역 등이 있습니다. 이 골프 인/여관에서 뷰들리 박물관까지는 17.7km 떨어져 있으며, 19.1km 거리에는 잭필드 타일 박물관도 있습니다.
테라스 및 정원 전망을 감상하고 무료 무선 인터넷 등의 편의 시설/서비스를 이용하실 수 있습니다. 이 조지 왕조 양식 인/여관에는 이 밖에도 콘시어지 서비스 및 바비큐 그릴도 마련되어 있습니다.
이 인/여관에는 2 개의 레스토랑 및 커피숍/카페 등 여러 다이닝 옵션이 있습니다. 이중 한 곳에서 간단한 식사를 즐겨보세요. 2 개의 바/라운지에서는 시원한 음료를 마시며 느긋한 시간을 보내실 수 있어요. 아침 식사(영국식)가 주중 07:30 ~ 09:30에 유료로 제공됩니다.
대표적인 편의 시설과 서비스로는 짐 보관, 공용 구역에서의 커피/차 등이 있습니다. 고객께서는 별도 요금으로 왕복 공항 셔틀(24시간 운행) 서비스를 이용하실 수 있고, 시설 내에서 무료 셀프 주차도 가능합니다.
평면 TV 시청이 가능한 16개 객실이 마련되어 있습니다. 무료 무선 인터넷을 이용하실 수 있습니다. 욕실에는 샤워, 무료 세면용품, 헤어드라이어 등이 마련되어 있습니다. 편의 시설/서비스로는 커피/티 메이커 등이 있으며 객실 정돈 서비스는 매일 제공됩니다.
This is a lovely place, we stayed in the ‘cottage’ which was more like an annexe building and it had two rooms of which we occupied one. The room was good, we enjoyed breakfast in the dining room and the breakfast menu had a lot of choice too which was great. There were options for a full English style breakfast, but also options for cereals and fruits etc. We decided to try dinner at the hotel one evening and we were extremely happy with our choice. The food was excellent quality and very enjoyable. The hotel is a short walk into the centre, very close to the castle which is worth a visit and you can see the castle from the road you walk on from the hotel to the city.
This hotel was located just off the motorway, and fairly easy to find. Upon arrival/check in we were informed of our room number and given our key card, however no information was provided. ie (check out times, breakfast times, any of the bar/restaurant details, pool/fitness centre details. We had to go back and forth to reception through out to get the information we needed. Fortunately the staff were friendly and welcoming which made easy to approach them.
Room was nice, bit cramped even for a king privilege room. Not much space to walk, too many unnecessary chairs. Room and bathroom was clean. Mini fridge was nicely stocked up with water and soft drinks for free. TV in the room was a smart tv, allowed us to watch Netflix via screen mirroring which was excellent. Bed was comfortable with multiple pillow options. Sockets and USB charging points on both sides of the room, great for charging multiple devices. Full length mirror and cupboard space to hang up clothes. Nice gown and slippers presented neatly on the bed.
We did visit the pool facilities on multiple occasions during our stay. It was just a medium size. With a separate jacuzzi and steam room and sauna. Pool water was nice temperature, slightly warm which felt really nice. Lighting in the pool area was poor, quite dimly lit. Lockers in changing area needs a padlock, as we didn’t know we didn’t take out. Some chairs are available on the pool side which we were able to put out things.
Dining room was nicely laid out with ample space to move around. Breakfast had multiple options including vegetarian options available on request. Staff were friendly and helpful.
Overall a pleasant stay. Would recommend it.