바(Bar) 시설을 갖춘 영국 더럼 호텔

Amazing place! The reception is fabulous and the menu looks amazing! It's situated right next to a golf course so plenty of nature to explore. Staffs were friendly, rooms were cosy and comfy, good amenities too!

The size of the room is specious with sufficient space for storing luggage, and the floor is very clean and comfortable to walk on with bare feet, so feel free to leave your shoe by the door. As for the bed, it is very large and comfortable, providing you the high quality of sleeping without any problems. In the bathroom, it is not only very elegant and clean, but also provides unlimited hot water with satisfying water pressure from two types of shower heads. Moreover, there is a mini fridge placed in the lower closet near the wardrobe, feel free to drink the two bottles of spring water prepared by the host or store your own drinks or unfinished meals. In addition, there is a small safe above the fridge for depositing your valuables. In terms of the amenities on the ground floor, there is a high-end restaurant serving traditional English breakfast (e.g. egg benedict) in the morning, and the taste is fine. However, I am not a big fan of their lunch or dinner when you can have better options in nearby restaurants. Furthermore, there is a small bar just outside the restaurant. The Gym, coffee room and reception are at the LG level, and you will receive a 10% discount in the coffee room after check-in. The location is very close to the city center, train station and several main attractions such as the cathedral and castle. Overall, I enjoy my two-day stay very much, the price of the hotel is very cost-effective in terms of the four-star standards, providing an unforgettable experience for both tourists and business travelers.

I have been to Hartlepool many times in the past stayed in different places over the years but the Grand Hotel I liked nice staff spacious rooms location ideal I did come across one rude customer that was not very nice despite the staff doing g everything they could for her so I just had to tell her off fo being so rude definitely will stay again and also o e mention to the curry house in the same building excellent food and again nice staff

The room was spacious and comfy beds. It comes with free breakfast, which is good. Breakfast was alright, the same food every morning. The only thing that lets us down is one of the staff in the restaurant. We sat there for ages waiting to be served. Because he won't be serving us not until 8pm. So we've waited patiently, because we have just arrived that night and was very hungry. This man was serving other people, but not us. So my husband and I were wondering what's going on. So my husband went to the till and queued up. But when it's my husband's turn, he asked, ”Who's next?? Obviously, my husband was in front of him. Then, when my husband asked if we could order now, he looked at him and me and saying ”Oh, just wait to your table, and I will get your order from there. . Maybe because I am the only Asian there. I feel like there's a bit of racism to be honest. We went back to our table and waited to be served again. But he didn't turn up and served the next table beside and served some other customer who came after us. I was so mad and upset. But I don't want cause a scene. So we we just went out and looked for another restaurant outside the hotel. We're so disappointed, and we didn't expect to be treated like that. The receptionist was very nice and helpful. I just forgot his name. But the one at the restaurant is not nice at all. He ruined our family holiday. We won't be coming back anymore there.

클럽 18-30 경험처럼. 호텔은 환상적이었고 음식은 훌륭했고 직원들은 멀리갔습니다. 그러나 호텔의 주요 기능은 잠을 잘 곳이 있다는 것입니다. 호텔은 숙박 당일 밤 두 차례의 결혼식을 했는데 12시 45분부터 14시 30분 사이에 복도를 통과하는 비명을 지르고 웃고 파티를 하며 잠을 잘 수가 없었습니다. 상황을 해결하려고 하는 어떤 직원이나, 그냥 많은 소음을 듣지 못했어요. 개들이 머물기 위해 20 파운드의 추가 요금을 지불해야했고 그들은 허용되지 않았습니다. 식당에서 - 매우 합리적이지만 추가 요금을 지불하지 않거나 따라야 할 필요가없는 다른 동물들이 더 잘 행동했다고 말해야합니다. 기본적인 행동 규칙이 있습니다. 체크아웃시, 즐거운 숙박이 있는지 묻지도 않았습니다. 직원들이 잘못된 관리를 확인하고 싶지 않다고 생각합니다. 이것이 사용 된 일종의 설립이지만 Trip.com이라면 첫인상이 먼 길을 가고 있다고 말할 수 있으며 앞으로 다른 호텔 중개인에게 계속 협조 할 것입니다.

From entering the Hotel till check out it was a very pleasant experience. The standards are excellent, my room was so comfortable and the sport complex just fabulous.

좋은 깨끗한 방, 훌륭한 가격, 사랑스러운 직원, 전반적으로 매우 좋은 숙박.

Good location, No room service available. The location is good and accessible near the city centre but the room was not sound proof enough and there was noise from the surrounding street coming into room even at fourth floor which was annoying.

Best Western Walworth Castle Hotel looks like you’re about to stay in a medieval fortress, but the experience is closer to a slightly ******* Premier Inn with turrets. The castle exterior is genuinely impressive. The inside feels like it was last renovated during the English Civil War. Creaky floors, questionable décor, piggy smell breakfasts and recepcionist smile thicker than the castle walls. That said, it’s strangely charming in the same way old pubs and abandoned stately homes are charming. Not luxurious, not modern, but definitely memorable.