엘리트 그랜드 호텔 노르쾨핑에서는 바쁜 일정 후 휴식시간을 보낼 수 있는 편안한 객실이 마련되어 있습니다. 엘리트 그랜드 호텔 노르쾨핑 객실은 여행객과 비즈니스 출장객 모두에게 노르셰핑에서 편안하게 지낼 수 있는 공간입니다. 호텔에서 Norrköping Central Railway Station이 단, 500m 정도 거리에 있고, 노르쾨핑공항이 단, 5km 정도 거리에 있어 교통이 매우 편리합니다. 호텔에서 Tyska Torget, Östgötateatern, Skandia 등 인기 관광지까지 쉽게 이동할 수 있습니다. 여가시간에는 호텔의 다양한 여가시설로 알찬 시간을 보내실 수 있습니다. 호텔은 편리한 주차 공간을 운영합니다.
'The room was very small, smaller than in Tokyo.
Breakfast and restaurant was okay.
Nice pub with many different draft beers to choose from.'
Charming Boutique Hotel!
The only reason I have rated Service as Good is because our experience at the Lamp Hotel started off on the wrong foot, thanks to Cecelia behind the front desk. Our initial conversation with her was so awkward and rude, we just looked at each other shocked that she was so unprofessional:( She was so rude to us upon entering the hotel. We politely asked if we could try to check in early. She looked us up and down head to toe with such an off putting attitude and did not even reciprocate in conversation when we asked other questions. Another couple came into the lobby right after us, and she immediately shifted her conversation to them, leaving us standing there speechless, as she began a conversation with them in Swedish. We had arrived so tired, but so excited, as my friend had already stayed at The Lamp Hotel, and had filled me in on how great the hotel was.
Cecelia was not warm or friendly to us from the get go, nor accommodating to even offer to take our luggage to store until check in. We had to ask her to do this for us, and my friend literally had to ask her her name about 2 times, before she would acknowledge her question or look in our direction as we asked her questions. We had just traveled 9 hours by flight from the US, and her attitude and personality was not welcoming in any way. We thought we had made a huge mistake booking at the Lamp because of her. We were so glad we did not have to see her again during our whole stay. She was terrible and needs training on empathy, people skills, and basic hospitality. She may not be the best option for behind the front desk as the first point of contact for your hotel.
Now once we got past this terrible welcome, we enjoyed our stay so much. The hotel and rooms were gorgeous. The rest of the staff were lovely. The entire hotel is clean, sexy and wonderful! The location is wonderful, the lobby is so chic. The spa is GREAT. The bathrooms are spacious and lovely. I enjoyed my picture window, the tasteful decor and all little details. Housekeeping is PERFECTION. I did breakfast each morning and the kitchen and staff there are INCREDIBLE. They all deserve raises. They were hustling, serving, cleaning, and just a vision of unity and of how to run a kitchen:) The way they all worked and got on so well with each other, was so nice to see. Overall, besides our rude welcome thanks to Cecelia, I thoroughly enjoyed our stay and WOULD stay again. I plan to go back and stay with my husband when we visit Sweden later this year.