스파 시설을 갖춘 사우디아라비아 메카주 호텔

The location is fantastic, just exactly what I needed especially in Ramadan. The masjid next door makes it so accessible and easy for travelers. What I really appreciate about this is The receptionist ( a lady which her name began with M - i think she’s Indonesian originally , I forgot her full name - sorry) She was very helpful and kind. The service guys are always nice. The staff at the entrance of the dinning were very friendly. The buffe was delicious and had variety. The only not very pleasant experience I had was with this 2 specific security guards at the front entrance on the 25th Feb around 8:00pm. They acted very rude and unhelpful ( I don’t know their names but they need to improve in their humanity and manners. Other than this, I has a very pleasant experience here mostly.

훌륭한 호텔. 좋은 직원과 아침 식사. 하람과도 가깝지만 짧은 도보(5분)가 필요합니다. 우리 방에는 Sky Mussalla mashallah뿐만 아니라 놀라운 전망이있었습니다.

Excellent hotel with great service and a nice breakfast. Highly recommended! Compared to other hotels, this offers the best value for money. However, the location is on a hill, which may be difficult for elderly guests to access.

Hotel Review: Raffles Makkah Palace My recent stay at Raffles Makkah Palace was absolutely outstanding, offering a seamless blend of luxury, thoughtful touches, and exceptional service that made our experience unforgettable. From the moment we arrived, we were greeted warmly by the reception team and delighted with a complimentary upgrade upon check-in. The upgraded room was not only spacious with breathtaking views but also impeccably clean and beautifully maintained, reflecting the hotel’s high standards. A special thank you to the reception manager, whose professionalism and welcoming demeanor made the check-in process smooth and set a positive tone for our stay. Their attention to detail and commitment to ensuring our satisfaction were truly appreciated. One of the thoughtful touches that enhanced our experience was the provision of bath salts, allowing us to unwind and relax after completing Umrah. It was a small but meaningful gesture that added to the overall sense of care. The service throughout the hotel was exceptional. The housekeeping team was proactive, consistently checking in to ensure we had enough towels, toiletries, and other essentials, contributing significantly to our comfort. Breakfast was another highlight of our stay. The breakfast service team was attentive and welcoming, ensuring we were comfortable and well taken care of. They even provided a walk-around tour of the buffet spread, introducing us to the menu and explaining the dishes. The breakfast theme was thoughtfully curated, offering a wide range of delicious options to suit every palate. Desta and Sandhy stood out for their exceptional hospitality. They were incredibly helpful, attentive, and proactive in anticipating our needs, making us feel truly valued as guests. Hajar also deserves special recognition for her patience and creativity in resolving our requests with practical and thoughtful solutions. The in-room dining team, especially Farouk, provided excellent service. Farouk’s attentiveness and efficiency ensured that every meal was delivered promptly and with care, enhancing our overall experience. Raffles Makkah Palace sets the gold standard for luxury hospitality. With its outstanding service, thoughtful gestures, and exceptional team, it made our stay unforgettable. I highly recommend this hotel to anyone visiting Makkah and look forward to returning for another incredible stay.

We stayed in the Triple Room with City View and had a very comfortable experience. The room was spacious, clean, and well-maintained, with comfortable beds that were perfect after long hours at the Haram. The location is excellent, offering easy access to Masjid al-Haram and nearby shopping and dining options. The staff were friendly and helpful, and the check-in process was smooth. While the room overlooked the city rather than the Kaaba, the comfort, convenience, and overall service made it a great choice for our stay in Makkah. Highly recommended for families and groups looking for a comfortable and convenient hotel experience.

처음 이사한 방은 모기가 너무 많아서 다른 방으로 배정받았습니다. 청결 문제로 몇 점 감점되었습니다. 서비스는 훌륭했고, 전형적인 5성급 서비스였습니다. 방 변경도 도와주셨고, 호텔 컨시어지는 바쁜 시간에도 매우 친절했습니다. 직원들은 친절했고 짐도 잘 들어주었습니다. 시설은 꽤 오래되었습니다. 침대 옆 탁자에는 플러그가 없었고, 욕실 세면대 수압이 너무 세서 손을 씻을 때 물이 튀었습니다. 그래서 몇 점 감점되었습니다. 위치는 해변과 가까워서 좋았고, 아침 식사는 사우디아라비아에서 보기 드문 괜찮은 수준이었습니다.

Excellent service & amenities. Only negatives were prayer mats in both rooms were not cleaned and sea view room was noisy from late activities in the hotel ground floor.

해외 출장이라 처음 방문 했는데 메인 건물이 아니라 옆 건물 이였으며 시설은 최신식은 아니지만 깨끗함 시내에 나가는거 이동시간 때문에 저녁을 호텔에서 먹었음 음식 괜찮음 ㅎㅎ 조식도 따로 결제하고 먹었음(미리 결제 안하면 할인 없음) 보증금을 숙박비랑 비슷하게 받음 TT 2일이 지났지만 취소되지 않았음 ㅎㅎ

Overall good with the exception of ill naintained and ill eqipped gym and apsent of coffemaker in the room, everythind is upto expectation

There is a shuttle every half hour, and it can be crowded on Fridays. There is an inexpensive grocery/convenience store nearby. The breakfast is good and offers a wide variety.