스파 시설을 갖춘 사우디아라비아 메카주 호텔

The breakfast need improvement by variety and most of the food was cold. Staff are great and hotel was really nice. Additionally the lounge acess timing need to be more flexible specially as we want to pray in Masjid Al Haram its very tight for example snack time that is between 7 PM to 9 PM, also I dont know why they call it snack time that I discovered its dinner. This is the view from the room I booked partial Kaaba view.

The location is fantastic, just exactly what I needed especially in Ramadan. The masjid next door makes it so accessible and easy for travelers. What I really appreciate about this is The receptionist ( a lady which her name began with M - i think she’s Indonesian originally , I forgot her full name - sorry) She was very helpful and kind. The service guys are always nice. The staff at the entrance of the dinning were very friendly. The buffe was delicious and had variety. The only not very pleasant experience I had was with this 2 specific security guards at the front entrance on the 25th Feb around 8:00pm. They acted very rude and unhelpful ( I don’t know their names but they need to improve in their humanity and manners. Other than this, I has a very pleasant experience here mostly.

Mr. Hamzah is nice person@ receiptionist. And also Mr. Abdul rahman at M2 restaurant. Thank you for the wonderful hospitality. The person assisting during my stay at the hotel was very nice, friendly, and welcoming. They made me feel comfortable throughout my stay and provided excellent service. Truly appreciated the kindness and warm attitude. He also upgraded to me to another VIP rooms. such wonderful treatments with lowest price. thanks to Mr. Hamzah for upgrade my rooms at kaabah view. Breakfast at restaurant, Abdul rahman nicely serve to me n very helpful & friendly. insyaalah, will stay again in here. 😘❤️🩵😘

A very nice and clean hotel, located close to the Haram. The food is delicious, and the reception staff are extremely helpful and kind. The room is fantastic and cleaned daily. Highly recommended.

전반적으로 좋은 서비스이지만 체크 아웃을 위해 웨이터와 함께 호텔 트롤리를받는 데 더 오래 기다려야했습니다.

 hotel was one of the best hotel I’ve ever been in my life. The customer services on all immunities are in five star.

Overall the hotel staff & receptionist services was very great. Unfortunately, we had bad experiences with the Majlis Restaurant & Cafe Staff services. They force us as the guest of the Raffles for any order with specific minimum order and payment, even though the time we visit is around 9.30 pm (local time), after the dinner. Please take the act as appropriate for any staff that not provide good service and humble to the Hotel Guest. Appreciated and thanks.

“I really enjoyed my experience here. The place was beautiful, comfortable, and very relaxing. The service was excellent and the staff were friendly and helpful. The facilities were clean and well organized, and the overall atmosphere was رائع. I would definitely recommend it and would love to visit again.” 😊

Perfect 5* !!! From late night check-in at 04:30am because of flight delayed, thanks for reception team, room, breakfasts and Information to buy clothes before to go in Makkah. Strategic place, Quality of Service and price are top ! I recommend !

제다에 처음 와봤는데 저렴한 호텔을 골랐어요 전반적으로 괜찮았지만 시설은 보통이었어요 일단 주차가 너무 번거로웠어요 주차장이 호텔 뒷문까지 큰 원형이 필요했어요 매우 좁은 주차장으로 들어갔습니다. 호텔 로비 입구에도 주차장이 있었습니다. 매우 불편하고 숙박 경험이 좋지 않았습니다.