호텔은 깨끗했고 직원들은 매우 친절하고 도움이 많았습니다. 스파는 좋아 보였지만 이용할 기회가 없었습니다.
타지마할과 붉은 요새 방문을 위해 컨시어지를 이용했는데 정말 훌륭했습니다. 첫 번째 손님처럼 아무런 문제 없이 편하게 예약할 수 있었습니다. 가격도 적당했습니다. 란탐보르까지 택시를 불러줄 때도 컨시어지 연락처를 이용했는데 정말 최고였습니다.
훌륭한 숙박이었습니다. 직원들도 친절했습니다. 강력 추천합니다.
Staying at ITC Mughal Hotel was an absolute delight! From the moment I stepped foot onto the property, I was greeted with warmth and impeccable hospitality. The ambiance of the hotel exudes luxury and elegance, with every detail thoughtfully curated to reflect the rich Mughal heritage. The room was spacious, meticulously clean, and adorned with luxurious amenities, ensuring a comfortable and indulgent stay. The dining experience surpassed all expectations, with a diverse array of delectable cuisines that tantalized my taste buds. The staff went above and beyond to cater to my every need, providing personalized service with a genuine smile. The hotel's lush gardens and stunning architecture provided the perfect backdrop for relaxation and exploration. Without a doubt, ITC Mughal Hotel has set the standard for luxury accommodations, earning my enthusiastic five-star rating.
Great location super hospitality as always. My three-night experience was comfortable, with well-maintained rooms and courteous staff. The dinner was good, featuring a variety of flavorful dishes.
The room and amenities were really great but I had a bad experience checking out. They didn’t have a proper process for billing with Trip.com, they held me 3 hours and the payment still couldn’t come through. Don’t know who’s fault it was but from what I saw, Radisson Blu seemed at fault. While they made me ask Trip.com reps to calk them, their operator wasn’t taking calls properly. I had to call on their number infront of them to show that their operator isn’t taking call thats why Trip.com isn’t able to get through. Their business emails were messed up and because of it Trip.com wasn’t able to send the payment, finally I paid physically. One expects Radisson Blu to have a better process to handle bookings from online platforms, but it seems this one is just for marriage parties and not tourists.
SSrideviHotel is good with all amenities near by
But service very very bad or did not expect this from this hotel
Very very very slow service n does not respond until 2 nd call
Check out cleared but nobody come to help with the luggage even though it was mentioned they will send the support person in 5-10mins n until second reminder reception did not bother to send the guy.
After the breakfast nobody there to respond what we need even mentioned they were little reluctant the 2 ladies( one in white shirt n other in red shirt) in the breakfast section. After couple of reminders we got what we need .
Thanq for the guys in breakfast session for their prompt response n attention for what is required for my 78years old mom n made her comfortable for her choice of food .
Food is good with all sorts of breakfast choices
Strange thing which I noticed first time is during check out reception place nobody bothered to ask how was the stay 😃 
Finally guys ( red)
RRuan BeukesWe stayed at Radisson Blu Agra for three nights and had a really comfortable experience. The location is excellent and makes it easy to get to the Taj Mahal and other nearby sites.
The spa was one of the highlights of our stay. A big shout out to the two ladies working there – it was honestly one of the most relaxing massages I’ve ever had.
Breakfast and dinner at the restaurant were both great. The food was fresh, tasty, and there was plenty of variety. Lunch, on the other hand, was disappointing. On the first day there was very little selection, and on the second day it felt like leftovers from the night before. When you’re travelling around India, you want to try new food, not eat something reheated that you already had.
The staff were lovely throughout our stay. Jitendra, Manish, Javid and Kushi stood out in the restaurant – all of them were kind, helpful and great at their jobs. Anil, the porter, was also incredibly friendly and made us feel welcome from the start.
There were a few small things that could be improved. We noticed someone walking around swatting flies near the food, which is fair enough, but he was also on his phone and not clearing up the flies afterwards. We saw this happening near the salad area. The towels by the pool also had some stains, and the gym was very limited considering this is a five-star hotel. It would also be nice to have a proper ashtray outside for guests who smoke.
Overall though, we had a lovely stay. The staff were kind, the room was comfortable, and the location is hard to beat. With just a few small changes, this hotel could be even better.
JJaideep Singh공항 바로 옆에 있는 기능적인 호텔 근처. 객실은 괜찮습니다. 프론트 오피스 직원은 상당히 길을 잃고 혼란스럽습니다. 음식과 음료 팀과의 조정도 불행합니다. 기본적으로 가서 체크인하고 아무것도 요구하지 않고 누구에게도 이야기하지 마십시오. 어쨌든 그들은 듣지 않기 때문에 모든 것이 훌륭할 것입니다. 주니어 팀은 매우 정중하고 따뜻합니다.
PPANCHALGreat location super hospitality as always. My three-night experience was comfortable, with well-maintained rooms and courteous staff. The dinner was good, featuring a variety of flavorful dishes.
리리뷰어Nice hotel. Comfortable and secure. The service was generally very good and polite. But every now and then we would get indifferent ( or more so clueless) service.
Location was convenient as it’s so close to the Taj Mahal.
리리뷰어The hotel was great for its hospitality and the facilities. The breakfast was also nice with variety of Indian foods. I will definitely come back here next time I come to Varanasi,
리리뷰어Amazing hotel!
It deserves the 5-stars quality. The hotel staff especially has a sense of hospitality.
Actively, they were asking customer needs like asking for additional foods at a breakfast venue, giving us cake assorts with a handwriting letter for me, and setting enough drinkable water with eco friendly recycled glass bottle.
Passively, whenever we asked by phone, they replied and actioned as soon as possible like giving us additional towels, lending us a wine opener, and letting us know info related to sightseeing around the hotel.
When I come to Agra and my friends have a trip to it, I strongly come to and recommend it.
DDipayanDecent hotel for the price at which the rooms were offered. However, the following need to improve: (a) breakfast menu and service; (b) auto-door opening of rooms; and (c) in-room dining menu.