스파 시설을 갖춘 영국 웨스트미들랜즈 호텔

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

Overall good, the room looks a bit dated and the AC was not working so had a warm evening. The shower took about 5 mins to work but overall good for the money.

This hotel was fabulous, definitely recommend the stay. Staff are friendly, rooms kept clean, lots of things to do if you do not want to travel outside the hotel. Would 100% recommend this hotel for anyone who is looking for the perfect break.

Everything is good , but the shame is the hotel not providing any slippers for the customers. Other than that everything is perfect location, entertainment. Cinema and bowling within walking distance.

Booked here through trip.com for twin room. Arrived at hotel who said been booked as king room. Were very helpful and changed room and put single bed in with double as no twins left. Receptionist stated frequently have this issue with agents booking hotel. Issue resolved easily. Staff friendly and helpful. Room clean, beds comfy. Great location for NEC, BP PULSE LIVE AND AIRPORT.

호텔은 매우 호화롭게 보입니다. 불행히도 그것이 멈춘 곳입니다. 패밀리 룸은 넓었지만 성격이 부족했습니다. 체육관 시설은 추가 요금이었습니다. 아침 식사는 괜찮 았습니다. 그러나 접시와 그릇은 더러웠다 우리는 Midlandsa 로터로 여행합니다. 우리는 다시 여기에 머물지 않을 것입니다. .

Although we put the Do Not Disturb placard on our door our room was entered and our luggage was rifled through. We were fortunate that we carried nothing valuable and nothing was taken. Otherwise I the hotel was adequate and our purpose was served .

The receptionists provide great service, along with the waiters in the restaurant. The rooms provided everything you need and more. The beds were extremely comfortable. We cannot fault the food at all. The dinner and breakfast were both extremely tasty, cooked to perfection and brilliantly presented. The only downfall was on checkout when we were asked to pay for our child's dinner, even though we had booked half board for 2 adults and 1 child (3 guests) but hopefully getting this resolved. Apart from that, we would definitely recommend this hotel.

그것은 멋진 큰 방, 4 포스터가있는 침대였습니다. 접수원은 제대로 일을하고있었습니다. 우리는 하룻밤 만 머물렀고 바, 수영 또는 체육관과 같은 모든 시설을 사용하지 않았으며 레스토랑 만 사용했습니다. 침대가 너무 푹신해서 남편이 침몰했습니다. 그는 숙면을 취하지 않았습니다.

Nice clean rooms, nice staff, sadly breakfast was a let down, food ran out so had to wait for food to be cooked again.