스파 시설을 갖춘 영국 웨스트미들랜즈 호텔

Overall experience was good, I have been a few times but the room we was in wasn’t the best the WiFi was weak so we had to connect to our phone data and the shower curtains were dirty definitely needed replacing.

비즈니스를 하고 휴식을 취하기에 매우 좋은 장소입니다. 물론 아내와 아이와 함께 다시 올 예정입니다. 더블 엑스

Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast. Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.

I stayed at Arden before a flight, it was close to the airport and suited my needs for somewhere to sleep. The check in staff were helpful and processed everything smoothly.

좋은 호텔, 여기에 두 번 머물렀고 위에서 아래로 깨끗하고 내 방에서 멋진 전망, 다시 예약 할 것입니다

酒店太老了，網上的圖片完全不是一回事，差距很大，不要被騙了，而且性價比低，酒店房間有老的黴味；但床品床單還不錯

사랑스러운 하룻밤 숙박. 호텔은 대규모 파티로 인해 매우 바빴지만 직원들은 우리를 정말 잘 보살펴주었습니다. 호텔에 대한 반성은 아니지만 그들은 우리를 데리러 택시를 예약했고 택시 회사는 전혀 쓸모가 없었습니다. 예정된 시간보다 20분을 더 기다린 우리는 우버를 불렀고 5분 만에 도착했다. 전반적으로 이것은 우리가 이전에 묵었던 훌륭한 호텔이며 다시 묵을 것입니다.

그것은 멋진 큰 방, 4 포스터가있는 침대였습니다. 접수원은 제대로 일을하고있었습니다. 우리는 하룻밤 만 머물렀고 바, 수영 또는 체육관과 같은 모든 시설을 사용하지 않았으며 레스토랑 만 사용했습니다. 침대가 너무 푹신해서 남편이 침몰했습니다. 그는 숙면을 취하지 않았습니다.

Excellent location and service in the hotel - restaurant was good and breakfast a very good table service

Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa. However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience. There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance. Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.