스파 시설을 갖춘 영국 웨스트미들랜즈 호텔

모든 직원은 항상 매우 도움이되었고 시설은 상쾌한 호텔이 필요하고 체육관 장비는 피곤하고 찢어졌습니다. 수영장은 작습니다. 바 지역의 의자가 더럽거나 부서져 너무 많은 사람들에게 너무 많은 것을 시도하는 매우 바쁜 호텔입니다. 토요일이나 일요일에 스파를 예약하려고했습니다. 아침 식사는 최소한의 기본입니다. 직원이 다시 한 번 우리의 체류를 만들었기 때문에 부끄러운 일이었습니다.

Overall good, the room looks a bit dated and the AC was not working so had a warm evening. The shower took about 5 mins to work but overall good for the money.

Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa. However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience. There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance. Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.

Everything is good , but the shame is the hotel not providing any slippers for the customers. Other than that everything is perfect location, entertainment. Cinema and bowling within walking distance.

This hotel has seen better days unfortunately.. Maybe it was once a main hotel chain but the current owners are struggling to keep on top of issues. .The first room offered to me had a mouldy damp smell. The second option was better . But overall I couldn't recommend a stay here.

호텔은 매우 호화롭게 보입니다. 불행히도 그것이 멈춘 곳입니다. 패밀리 룸은 넓었지만 성격이 부족했습니다. 체육관 시설은 추가 요금이었습니다. 아침 식사는 괜찮 았습니다. 그러나 접시와 그릇은 더러웠다 우리는 Midlandsa 로터로 여행합니다. 우리는 다시 여기에 머물지 않을 것입니다. .

Although we put the Do Not Disturb placard on our door our room was entered and our luggage was rifled through. We were fortunate that we carried nothing valuable and nothing was taken. Otherwise I the hotel was adequate and our purpose was served .

The receptionists provide great service, along with the waiters in the restaurant. The rooms provided everything you need and more. The beds were extremely comfortable. We cannot fault the food at all. The dinner and breakfast were both extremely tasty, cooked to perfection and brilliantly presented. The only downfall was on checkout when we were asked to pay for our child's dinner, even though we had booked half board for 2 adults and 1 child (3 guests) but hopefully getting this resolved. Apart from that, we would definitely recommend this hotel.

그것은 멋진 큰 방, 4 포스터가있는 침대였습니다. 접수원은 제대로 일을하고있었습니다. 우리는 하룻밤 만 머물렀고 바, 수영 또는 체육관과 같은 모든 시설을 사용하지 않았으며 레스토랑 만 사용했습니다. 침대가 너무 푹신해서 남편이 침몰했습니다. 그는 숙면을 취하지 않았습니다.

酒店太老了，網上的圖片完全不是一回事，差距很大，不要被騙了，而且性價比低，酒店房間有老的黴味；但床品床單還不錯