수영장 시설을 갖춘 모로코 마라케시-텐시프트-엘하우즈 호텔

Sorry for the long review, but I wanted to be as informative as possible and share the information I would have liked to know before booking. This was my 5th trip to Marrakesh and my first stay at Savoy Le Grand. I was quite nervous booking after reading some negative reviews, but overall I had a very pleasant experience. From the moment we stepped out of the taxi, we were warmly welcomed by Salah (concierge) and the Moroccan tea man in reception. From check-in to check-out (4 days later), all staff were friendly, welcoming, and helpful. Everyone we encountered spoke Arabic, French, and English, which made communication very easy. The foyer is beautiful, and the grounds are extremely well cared for—even more beautiful than expected. That said, there is ongoing construction and upgrades, which are not mentioned on the website. This is currently their quiet season, and the main construction is above the reception building, which is being extended upwards. Noise started daily around 9:15am, drilling around 9:38am, and finished around 6:30pm. Estimated completion is 1 May 2026. If you request a room near the second smaller pool, the noise is much less noticeable. The noise is louder and echoes more around the main pool due to the square layout. The hotel has four pools: two outdoor and two indoor. One indoor pool is heated and includes jacuzzi jets. There is also an additional indoor jacuzzi at the spa, charged at MAD 250 per person for one hour. There are three à la carte restaurants on site: Moroccan, International, and Italian. Directly outside the hotel are a supermarket, Paul, Chilli’s, and Papa John’s. Please note that outside food is not allowed inside the hotel. There is an ATM in reception and direct access to Menara Mall, which closes at 10pm. Special thanks to Nabil at reception, who did an excellent job checking us in. He listened carefully to my needs and arranged early check-in to a ground-floor room close to the restaurants, spa, and gym, with a garden and pool view. Soundproofing from the pool area was good, although hallway noise does travel. The grounds are beautiful, but the ground-floor rooms occasionally had a sewage smell, which I’ve also experienced at other Moroccan hotels. We did experience a few issues with our first room (heating not working, leaking fridge, slow-draining sink). Without us needing to complain, Soukayna from guest relations came first thing the next morning and immediately arranged for us to move to a beautiful suite. This level of customer service, care, and attentiveness is exactly what you expect from a 5-star hotel. In the evening there’s live entertainment music in the bar and outside a light & water fountain display. The suite was stunning—very spacious, with a separate living area, two balconies, lots of storage, mini fridge, large sofa, king-size bed, two TVs, kettle, coffee machine, safe, bathrobes and slippers. The bathroom had two sinks (standard rooms have one), plenty of toiletries (no washcloths), a large shower with both handheld and waterfall options, and excellent water pressure. There wasn’t much space to hang items, and there is a bidet hose beside the toilet. Thank you to the head cleaning lady for the final touches and maintaining a high standard of cleanliness. I’d like to thank all the staff for providing us with a wonderful stay. I love the Moroccan people—they are humble, kind, and always willing to help. Despite the construction, I achieved my goal of relaxation and a short break. This is now my new favourite hotel in Marrakesh, and I will definitely return and recommend it to friends and family

From the moment we arrived, we were made to feel like part of the family. A huge thank you to Aziz at reception and El Houssaine, who were both absolutely exceptional. Their kindness, warmth and genuine care made our stay so special. They didn’t just provide great service, they made us feel like we were staying with family, and that’s something we’ll never forget. We came to celebrate our anniversary, and without us even asking, they surprised us by setting up a beautifully romantic dinner table. It was such a thoughtful gesture and made our celebration incredibly special. It’s the little touches like this that create memories that last a lifetime. One evening, we got back from the Medina in the early hours after an adrenaline filled adventure exploring the bustling streets and markets. We mentioned that a nice cup of tea and some biscuits would be perfect to help us unwind, and by the time we arrived back, Aziz already had everything waiting for us with a smile. It was such a simple but incredibly thoughtful gesture that perfectly sums up the level of hospitality we experienced throughout our stay. A special thank you also goes to Yousara, for her warm greetings every single morning. The breakfasts were fresh, delicious and prepared with so much care. Starting each day with wonderful food made every morning something to look forward to. Thank you as well to another wonderful Aziz (who served us in the restaurant). Every day he looked after us so well, and when he realised our phone charger wasn’t working, he kindly lent us his own charger without us even having to ask again. That level of kindness and generosity says everything about the people who work here. And to the wonderful gentleman who welcomed us each morning at breakfast with a big smile and great energy, you made every breakfast feel special and set the tone for the day. We never forgot your warm welcome. Thank you for always making us feel so at home. The lunch and dinner deserves a special mention too. The chef is simply outstanding! Every meal was fresh, beautifully prepared and full of flavour. Honestly, the food here was far better than what we had at several of the rooftop restaurants in the Medina. We’re already missing every meal! The rooftop is something truly magical. Watching the sun set with the Atlas Mountains stretching out on one side, while the moon slowly rose above them as the sun disappeared on the opposite horizon, was breathtaking. No words, and certainly no photographs, can do that view justice. It’s something you simply have to experience for yourself. The hotel itself has everything you could want, stunning views, wonderfully comfortable beds, peaceful surroundings and an atmosphere that instantly helps you relax. It truly felt like a home away from home. To Aziz, El Houssaine and the entire team, thank you from the bottom of our hearts. You didn’t just make our anniversary special, you made our whole trip unforgettable. Your kindness, professionalism and genuine hospitality are what make this place so unique, and you are all a huge credit to the hotel. This wasn’t just a hotel stay, it was an experience we’ll treasure forever. We already miss everyone and can’t wait to return. In fact, we’re already looking at booking our next trip, and this time we’ll be bringing our friends and family so they can experience this incredible place and meet the amazing people who made our stay so memorable. See you again very soon! Harpreet & Kay

스포츠를 좋아하는 활동적인 가족을 위한 훌륭한 리조트입니다. 패들볼, 풀 사이즈 축구장, 농구, 배구, 탁구 및 많은 수상 활동이 포함됩니다. 좋은 체육관 및 실내 수영장. 온수 야외 수영장과 기타 여러 야외 수영장. VR/게임 및 아케이드가 포함되어 있습니다. 다양한 엔터테인먼트. 150cm 이상의 사람들을 위한 멋진 아쿠아 파크와 워터 로프 코스가 포함되어 있습니다. 로비 바는 커피와 놀라운 빵집에 훌륭합니다. 축구를 보기에도 좋습니다. 객실은 크고 현대적이며 시설이 잘 갖추어져 있습니다. 음식은 다양합니다. 킹 새우, 훈제 연어, 치킨 케밥, 칠면조 스테이크와 같은 비 채식주의 자의 좋은 선택이지만 며칠 후에 반복될 수 있습니다. 올 인클루시브 음료가 좋습니다. 메디나까지 무료 셔틀 버스가 유용합니다. 30 분 거리. 부정적인 점은 주로 정말 열악한 고객 서비스, 나쁜 의사 소통 및 무례한 직원입니다! 5 성급 서비스 또는 태도가 아닙니다! 이것은 리셉션 포터, 바 및 레스토랑 직원의 많은 직원입니다.

주변 환경과 건축은 매우 훌륭하지만, 서비스는 일반 호텔 수준이며, 그렇다고 해서 프리미엄을 정당화할 수는 없습니다. 예를 들어, 저와 제 친구는 다른 시간에 도착했지만, 호텔은 각 객실에 대해 무료 픽업 서비스를 한 번만 제공해주었습니다. 결국, 우리 객실 측에서 공항 픽업 서비스를 취소한 후에야 친구의 출발 택시 요금을 환불해 주겠다고 했습니다. 매우 번거로웠습니다. 1박에 2~3천 위안이 드는 중국 내 호텔은 모두 1인당 무료 픽업 서비스를 제공합니다. 루앙프라방의 아만은 귀사와 같은 브랜드로, 투숙객이 호텔을 나서서 게임을 할 때마다 무료 픽업 서비스를 제공합니다. 또한, 우리가 아침을 먹고 있을 때, 직원들이 우리 친구 중 다른 한 명에게 주스를 쏟았는데, 그들은 사과도 하지 않았고, 내 친구에게 묻은 주스와 바닥에 묻은 주스를 치우지도 않았습니다. 간단히 말해서, 여기의 서비스는 기대에 못 미쳐서 두 번째는 가지 않을 것 같아요.

조용하고 안전한 주택 단지 안에 전용 수영장이 있고, 내부에는 무료 일광욕 의자, 테이블, 의자가 비치되어 있습니다. 공용 공간과 객실 모두 깨끗하며, Ayoub 님이 친절하게 맞아주셨습니다. 조식은 간단하면서도 맛있었습니다. 숙소에 들어가려면 도착 시간을 미리 알려야 하는데, 벨이나 인터폰이 없다는 점 참고하세요.

This is an absolutely stunning Riad. I cannot praise it enough. The courtyard is beautiful and full of trees and plants. The restaurant shares this space and is a wonderful experience to have breakfast, lunch or dinner among the trees and plants. We stayed in room Orientalle and it is just incredible. There is a balcony over the pool and plenty of room to relax. The artwork is also stunning, not just in the room but all over the riad. It is like staying in a museum. There are also many patios to relax in although we could not make full use of them as the weather wasn't great. The real stars of the Riad are the staff. They are simply amazing. Ahmed looked after us so well. Sorted out our transfers and organised a tour of Marrakech, booked a restaurant for is. Would always ask if we were okay was always ready with a tip or helping on what to do or where to go. When he wasn't there Khalid did the same. Khalid is also very friendly and helpful. It was great having them in reception just before you went out. As we had come to celebrate our 25th Wedding Anniversary Ahmed had decorated the room with petals and had also arranged a bunch of roses for my wife. He also organised a special vegetarian dinner in the restaurant for us Housekeeping led by Latifa were great and the room was cleaned very well and repeatedly decorated with rose petals. Breakfast is a traditional Moroccan one and is very good. The star is however Oussama, our waiter. He looked after us every day and insisted we try everything and made sure we had a good breakfast. He is a very genuine person and truly wants you to have a good time. When we had dinner at the restaurant one evening he made sure we couldn't eat another crumb. A truly kind and sweet person I cannot praise the Riad and staff enough. It is not the cheapest place but for my wife and I it was worth every penny. The memories we have will last for ever. We will return

The riad is located in a good location, not noisy and yet close to Medina attractions. The room was comfortable and clean. The staff was friendly and helpful. Breakfast was a bit meh and on departure day there was no breakfast provided. We left at 07:15 like all the dessert tours from Marrakesh but the Riad provided no breakfast at all even though it was included in the booking. Other than that all things were good in Riad Belikoss.

우리는 거기에 문제가 없었습니다. 일반적으로 리셉션에 아무도 없어도 서비스는 좋으므로 정문과 방의 열쇠를 제공합니다. 제안으로 ”Riad Nouhal”이라는 표지판이 필요하지만 어쨌든 Google 지도의 위치를 따르면 들어갈 것입니다.

오래된 스타일의 절대적으로 훌륭한 경험. 항상 도울 준비가 된 친절한 사람들이 운영하는 아름다운 건물. 작지만 아늑한 객실은 매일 깨끗하게 유지되었습니다. 아주 좋은 아침 식사! 어느 날 여행을 위해 일찍 출발했기 때문에 하나를 놓쳐서 정말 죄송합니다. 모든 직원은 항상 웃고 도움이되며 민트 차로 하루를 밝게 할 준비가되어 있습니다 (저녁 늦게까지). 의사 소통이 매우 잘되어 매일 그들과 작은 채팅을하는 것을 즐겼습니다. 그들은 또한 특히 젖고 추운 날 이후에 시도하기에 좋은 스파와 터키식 목욕탕을 가지고 있습니다. 나는이 호텔을 모두에게 정말로 추천합니다!

I love the ambience, the decor and above all, the service that this riad has given from the moment we arrived until we checked out. The staff member that greeted us was very helpful and informative, and there were two night shift members who were incredibly helpful arranging our early breakfast (because we had to leave super early) and accompanied us to show the safest way to the square at the crack of the dawn. Even when we got lost on our way to the riad, the staff member also picked us up and helped us with our belongings. I would definitely recommend this riad to friends or family who want to make a trip to Morocco, especially Marrakech!