수영장 시설을 갖춘 인도 하리아나 호텔

Our experience at this hotel was extremely disturbing and amounts to harassment by the hotel staff, ***** with gross mismanagement and lack of basic humanity. We were explicitly allowed to enter and stay in the room, including having guests. Once permission was granted, there was no justification for the staff to continuously interrupt us throughout the night via repeated phone calls and visits to the room. This constant disturbance, despite having allowed us to stay, felt like deliberate harassment. Further, the housekeeping staff initially confirmed that pets were allowed, based on which we proceeded. Later, the front desk team contradicted this information, stating that pets were not allowed. This internal miscommunication is entirely the hotel’s responsibility, yet the consequences were unfairly imposed on us. During the night, my mother was asked to stand outside the hotel at around 12:30 AM, in the cold and darkness, for nearly 30 minutes, and was repeatedly told to move aside instead of being assisted. This was both unsafe and inhumane. The front desk staff, Alisha and Pankaj, were rude, repeatedly poked and provoked the situation, and invaded our privacy by attempting to enter the room under the pretext of noise complaints. Ironically, they themselves escalated the matter by calling multiple staff members into the lobby and creating a scene. Ultimately, we were forced out of the hotel at 3:30 AM, which is completely unacceptable and unsafe. Asking guests to leave hotel premises in the middle of the night due to the hotel’s own policy confusion cannot be justified on any humanitarian or professional grounds. Hotels are not just about rulebooks—they are about hospitality, safety, and empathy. This incident reflects a serious failure on all three fronts. We strongly urge the management to investigate this matter and take appropriate action, so that no guest is subjected to such harassment, humiliation, or risk in the future.

trip.com을 통해이 호텔을 예약하려는 사람은 머무는 동안 잠재적 인 지불 문제를 조심해야합니다. 리셉션에서 체크인 할 때 호텔에서 trip.com의 파트너로부터 지불을받지 못했다고 들었습니다. 따라서 여행사와 호텔이이 문제를 처리하기를 기다리는 시간을 낭비하고 싶지 않기 때문에 사전 승인 된 판매 (아직 환불되지 않았습니다. 아직 기다리고 있습니다)를 '충전'해야 합니다. (나는 trip.com에 나의 체재를 완전히 지불했다). 나는이 문제에 대해 trip.com에 여러 번 연락했으며 내가받은 모든 업데이트는 지불이 성공적으로 이루어졌다는 것입니다. 그러나 체크 아웃 후에도 호텔 리셉션은 계속 나에게 말하고 내 WhatsApp에 전화하여 아직 지불이받지 못했다고 말했습니다. 머무는 동안 그리고 머무는 후에도 짜증이 납니다. 그 외에는 숙박 경험 면에서 전반적으로 여전히 괜찮습니다. 호텔은 할머니 생일을 위해 내 방 중 하나를 장식하여 훌륭하고 방은 충분히 넓습니다. 그러나 방은 약간 낡았으며 특히 화장실을 개조하는 데 도움이 될 것입니다. 청결을 개선해야한다는 얼룩도 보입니다. 호텔 조식 뷔페는 다양한 옵션으로 훌륭했으며(고기 애호가에게는 적합하지 않음) 레스토랑 직원이 도움이 되었습니다. 나는 또한 호텔 레스토랑에서 저녁을 먹었고 경험은 괜찮 았습니다. 또한 거리가 멀기 때문에 델리의 명소를 방문하려는 관광객에게는이 장소를 추천하지 않습니다.

Very disappointing experience. When we arrived no wifi in hotel and being far away from family during these turbulent times not ideal. Then when we went to the room to unwind the TV was not functional and they stated the situation would not be solved that evening. After a long flight we figured at least we could take a nice hot shower and to our dismay no hot water. Not a good start to our experience. Following morning still no wifi thik late evening. Figured a swim might be worthwhile in the late afternoon and were told pool was under maintenance for a few days but we were not notified of this even at check in time. We usually book hotels on vacation or even for business getaways with down time in mind and this felt more stressful than relaxing. Staff overall was friendly at breakfast and at the desk but was disappointed with how management handled it. No offer of apologies or complimentary anything despite the challenges. Heard lemon tree was supposed to be a good brand but won't be booking again. Oddly we got water the other evenings only after informing them we needed hot water. They would tell us that they will inform the engineers to turn it on. And another thing I found odd which I have not experienced is that you can only connect max 2 devices to wifi but both my husband and I have devices that we need connected eg lap top, cell phone and tablets. Difficult to pick only 2 per room.

Due to the original hotel being fully booked and our reservation suddenly getting canceled, we had to make a last-minute switch to this luxury five-star hotel. Although some of the facilities are a bit dated, the service still meets five-star standards. The breakfast is especially worth mentioning — it offers a wide variety of options and tastes excellent. I also booked a room for a colleague. I’m not sure what criteria were used for evaluation, but despite being a Ctrip Diamond member, I wasn’t upgraded, while my colleague was. Overall, though, the stay was still reasonably worth the price.

I am extremely happy with my stay at the Grand Hyatt. I do thos every year. It was my anniversary and Celine (don't know the correct spelling, maybe Selene) was so kind in arranging cake for us. Divyaansh at Checkin was so courteous and professional, kindly helping us bring our bags to the room. His manager was also great, and remembered us from our stay last year. Forgot her name but she really exhibited her leadership skills. At checkout, Alisha was very helpful and kind, so was her manager (didn't get her name). They walked us all the way to the door. Kind gestures like these matter alot. Amit also showed great service by helping us with our bags, and Vinay at the front door too was so polite and helpful with our bags. Location is also alright. 35 minutes to airport if no traffic, half an hour drive to DLF Cyberhub for great dinner. Oh and in winter time they serve some delicious hot chocolate as a welcome drink. Their breakfast was also fantastic. I got to try local delights I don't usually have time to try like the Bun Maska. 10/10 recommend Grand Hyatt!

I had a wonderful stay. The staff was incredibly friendly and accommodating, always going out of their way to help with any requests. The room was spacious and clean, with a comfortable bed and all the amenities I needed. The hotel’s location is perfect, with many attractions within walking distance. I also enjoyed the breakfast and dinner buffet, which had a great selection of both local and international dishes. I would definitely recommend this hotel to anyone visiting.

Beautiful property. Really well built and laid out. We stayed at the one bedroom Premier Villa. It was spacious, very well lit up and the interiors were very nice. Bathroom was amazing with a skylight above the bathtub. His and Her sink + separated shower and toilet areas were a great add on. The property is very green and one would hear birds chirping, peacocks calling, hens, turkeys, white pekins around the property with some rabbits, guinea pigs, emus and even a horse in the pack . Pool area is ideal for the kids and even adults. There is cart service that one can avail to go around the property or even get a bicycle. But the property is perfect if you want to go for a stroll and check out all the amenities. Food quality is good. Buffet has a decent variety. Staff is well trained and looks after you well. All in all a great experience. Definitely recommended

우리는 함께 여행하는 2 커플이었고 우리는이 호텔에서 훌륭한 숙박을했습니다. 우리는 수하물을 기다리는 동안 공항 자체에서 Sanjeev Suri(공항 감독자)가 즐겁게 인사했습니다! 환영과 호텔로의 교통편은 환승 차량에 도착하기 위해 먼 길을 걸어야 함에도 불구하고 매우 편안했습니다. 이것은 공항이 G20 회의 참가자를 처리해야했기 때문입니다. Rohit Singh Bisht(집사)와 다른 직원이 클럽 라운지에서 항상 훌륭한 서비스를 제공했습니다. 아침 식사에서 Sous Chef Regan B *** a Chowdhury는 완전 채식주의 자 여동생을 위해 완전 채식주의 자 패스트리와 기타 진미를 준비하기 위해 더 많은 노력을 기울였습니다. 서버 Dhaiaya는 우리의 모든 필요를 돌보는 데 최선을 다했습니다.

서비스가 훌륭했으며, 객실 컨디션과 직원들의 응대는 기대 이상이었습니다.

이번에는 구르가온에 일이 있었고, 다음날 델리 인디 라간디 공항에서 귀국하기 때문에 위치에서이 호텔을 선택했습니다. 생각했던 것보다 작은 호텔로, 가든 등도 없고 아침 산책 등은 할 수 없었습니다만, 청결하고 쾌적하게 체재할 수 있었습니다. 리셉션의 컴퓨터가 어색했던 것 같았고, 체크인과 체크 아웃 모두 매우 오랜 시간이 걸렸습니다. 그 이외는 서비스도 좋고 스탭도 느낌의 좋은 대응을 해 주셨습니다. 고마워요.