수영장 시설을 갖춘 콜롬비아 볼리바르 호텔

The experience was a mix of both positive experiences and areas of opportunity, in the positive aspects the service provided by the staff was great, kudos to the restaurant staff as they were very welcoming and friendly with us. Reception, a couple of things to mention: We had a delay on our check-in due to the room having some issues related to the door, we were requested to wait for 15 minutes after the 15:00 check-in, and we did, after this time I had to reach back to the reception to check if the room was ready, still, had to wait for another 15 minutes. It was a total of 30 minutes out of schedule from the initial check-in due hotel's fault, we arrived with more than an hour of anticipation. There was nothing but an apology, not even a slight interest in offering compensation for the wait time, which could have been a plus in the customer service experience. On the other hand. we had several technical issues entering our room, as everytime we where off the room for a while the card wouldn't work, this was a consistent inconvenience in every single day, at the point that at our last 2 days staying at the hotel we directly reached reception to get the card fixed as we were already tired from previous days to reach the 5th floor for our room and then having to go down to reception to report the issue with the card, reach 5th floor again and AGAIN visit reception because the card wouldn't work, this could have been activelly addressed with either a room change or a technical review, however, it surprised us that instead of the receptionist offering at least an apologize we were told it was because WE used the card on another electreonic device, which never happened, another thing to point out was that at their main elevator someone popped a pimple at the elevator's mirror, and that disgusting pimple stayed there for more than 4 days, which indicates that the facility cleaning is not optimal, following this though at our room the blackout was stained at a corner, and even with having staff cleaning the room that stain remained from day 1 untill we left, probably someone spilled a drink at the balcony and it dropped at the blackout. Positive things: Restaurant service and overall attitude from the staff, ubication was good, close to the beach and with a nice view. AOO: A more customer-oriented thinking, at least showing interest in going the extra mile with their customers, cleaning.

Excelente servicio, muy bien atendido , su personal está bien preparado para la atención al huésped. Habitación limpia. Ofrece playa a 50 mts pero actualmente no hay playa. Están en obra,.por lo que se debe desplazar más de 500mts para tener acceso a una. Los precios de los productos de minibar altísimos. Lo califico en general con 4.5/5

El hotel es precioso! Las instalaciones son excelente. La habitación algo pequeña para un hotel de esta categoría, pero con lo más esencial para estancias cortas. Lo mejor? El desayuno! Es de otro nivel! Croissant de almendra, huevos perfectos y un sabor muy intenso, recomendable!!! El personal muy servicial y atento. Nota 10 por ellos. Está a las puertas de Getsemaní pero no se escucha nada de la fiesta afuera en la calle, a media manzana. Por resaltar algo negativo: la puerta del baño no se cierra del todo y el aire acondicionado no funciona bien en recepción y salón de desayunos. Volveríamos de ojos cerrados a Osh!!! ❤️

Casa Santa Clara：雅高旗下的索菲特傳奇。也是城裡三家奢牌和當中規模最大的。圖中是花園，也是住進來歷史遺跡裏，可以在葱鬱的熱帶植物掩映，和斑駁的立柱古牆邊吃早餐，很妙！我這次也很感謝網友的推薦，也是雅高會員，所以就選了它。服務是預想的熱情老練，而且它是我第一家遇到的歡迎禮品送—一大袋哥倫比亞咖啡粉的酒店！感覺很用心！另外，好多人在卡塔赫納結婚呀，在這家也遇到盛裝出席的家族 見最後一張圖 哈哈哈

So cozy and lovely place🥰. Added one more night to my reservation because loved the harmony and peace that I felt on that hotel. The breakfast was amazing 200/10 🤩. Great variety of fruits,healthy and local food. Thank you so much to Andrey so polite and charming guy who helped me in everything; as well as Jorge who is so professional doing his work, Alfredo and kitchen girls, thank you for so delicious food. The rooftop is a dream but unfortunately don’t have (stable) bartenders to enjoy drinks.Sadly to say the general manager was unprofessional and unkind, must to improve his professional relation to drive a good management of a hotel of this category. I would love to go back in my next trip to Cartagena 🤍🇨🇴 . Recommendations: if don’t tolerate noise, don’t book the rooms next to the street.

All rooms overlook a central courtyard, which is nice but not practical as people are always passing by so you can’t leave the window open as you get no privacy. The curtain is not a curtain but a rolling blind, so either shut or open. My room happens to be on the ground floor, where the restaurant is. It may be better on the other floors. So just artificial light. There is also no desk in the room. Otherwise the room is decent and clean. The breakfast is simple but good with coffees, juice some fruit and an omelette. The place is secure and the reception have to open for you to go in and out. Location wise it’s pretty good as well as it’s within the wall but not where wll tourists hang out. Pretty safe Check in strictly at 3pm even if the room is available 😅

그냥 와우. 이것은 5 성급 호텔이며 내가 머물렀던 최고 일 것입니다. 고객 서비스는 깨끗합니다. 말 그대로 우리가 택시에 도착하자마자 직원이 가방을 들고 책상까지 우리를 돕기 위해 거기에 있었고 아침 식사는 아름답게 운영됩니다. 우리 방은 화려하고 넓으며 옥상은 놀랍고 휴식을 취할 수있는 아름다운 공간이며 호텔 앞에 편안한 야외 좌석이있어 세상이 지나가는 것을 볼 수 있습니다. 로비에 가지 않고 뜨거운 음료를 만들어 줬으면 좋았을 텐데 방에 주전자가 있다는 것이 유일한 피드백입니다. 그럼에도 불구하고 제공되는 커피는 맛있고 직원들은 항상 도움을 줄 것입니다. 마법 같은 숙박에 감사드립니다.

My stay at Ithia was very enjoyable. First time in Spain. The hotel is about 25 mins away from El Dorado Airport and check in was very smooth. My spanish is very basic but the staff was very patient and answered all of my questions. It is conveniently located right next to Museo National and within walking 15-20 mins walking

호텔은 매우 편안하고 매우 편안하고 매우 편안합니다. 훌륭한 직원 서비스가 매우 가능합니다. 매우 참을성 있고 이용 가능한 감독에게 특별한 박수를 보냅니다.

El servicio excelente, la atención excelente de pronto revisar el aire de la habitación 211 ya que deja un pequeño charco de agua y eso deteriora el suelo