Will avoid this hotel in future visits to this town.
Too much a walk to downtown with poor sidewalks and crossings.
Front desk denied my third night (prepaid breakfast/room) to be used on second night as had to leave early. Emphasize 'prepaid'. Completed review form in the room, Front desk manager emailed with apologies. The front desk lady should either be fired or went thru further customer service training and courtesy.
Room circuit breaker tripped burning phone charger, and the outlet extender. Electrician came quickly tho to reset breakers.
Room was very basic yet so called 'superior' room.
Four Points Sheraton Hotel, the best view in Pontianak😍❤️Beautiful Swimming pool🫶Food delicious😋Room So beautiful❤️Thank you So much For Irfan Manager and Hotel Manager🙏
This was the first time I stayed in Tower 2. The rooms are great! It has open ventilation system at the lower levels which was great for the kids. However, you need to walk to Tower 1 to use the swimming pool.
디럭스룸을 예약했는데 정말 작았어요. 설명에는 26m² 정도라고 되어 있는데, 욕실이 그 공간을 대부분 차지하는 것 같아요. 26m²가 아니라서 그런 것 같아요. 방은 너무 작고 답답했어요. 에어컨은 시원하다기보다는 시끄러운 환풍기 소리 같았어요. 수영장은 리노베이션 공사로 인해 폐쇄되었는데, 예약 노트에는 언급이 안 되어 있었어요.
그래도 직원들은 친절했어요.
이 호텔은 전략적으로 Pontianak의 중심에 위치하고 있으며 Ayani Megamall & Museum Kalimantan Barat까지 도보 거리에 있습니다.
체크인은 산들 바람이었고 샤워 헤드 근처에 눈에 띄는 검은 곰팡이가있는 욕실을 제외하고는 방이 깨끗했습니다. 검은 곰팡이의 부적절한 장면과 샤워 캐빈에 들어갈 때마다 습한 냄새 때문에 샤워 경험이 그렇게 좋지 않았습니다.
나도 스파에 갔고 마사지는 괜찮은데 담당자가 이렇게 댓글을 달았다. 글쎄, 나는 계산원이 아니기 때문에 변화가 없습니다. 어느 쪽이든, 나는 그것이 약간 전문적이지 않은 것처럼 느낍니다.
The hotel is really good, impressed by its good infrastructures, great breakfast and good services.
However, there were some points deducting aspects. The disgusting black stains at edge of the wash basin, the water stained tissues and the worst of the lot, the faeces chocked toilet bowls in male toilet of the dining area was a real turnoff.