L’accueil n’était pas du tout chaleureux. Noys avons reçu 2 chambres qui ne correspondaient pas du tout aux photos sur le site. L’une avait les 2 fenêtres qui donnaient durectement sur 1 toit. L’autre chambre avait les 2 fenêtres près du plafond. Donc aucune vue pour les 2 chambres. La 2ème faisait carrément ”prison”.
La chambre était propre mais tout ce qui était communs (réception, corridors, loundge) laissaient beaucoup à désirer et paraissaient vieux et malpropres.
Cet hôtel tient de l’usine à touristes. Je ne recommanderais pas cet hôtel à quelqu'un qui recherche quelque chose de cosy et chaleureux pour séjourner. Mais il est fonctionnel.
This was our first visit and it definitely won’t be our last. Everything about our one night stay was perfect. The castle room was so comfortable, the spa was a delight and the Sandeman restaurant was a treat. The staff were beyond helpful and the surroundings were breathtaking. A very special stay in a special hotel.
Very nice scenic, good for couples or family to relax, enjoy the nature and the sun. Restaurant’s food is in good quality. Good selection of drinks. Room was a bit old with old carpet and bed. Probably need renovation. Evaluator not working so we need to take the stairs with our luggage’s.
On arrival we were allocated a very small, went back to reception and this was sorted. My gripe is the now £10.00 per day parking charge. However you can park elsewhere for free. This will now make choosing the Angus hotel as not a first option as the main reason for going is the spa facilities unfortunately they are now getting tired and in need of TLC as is the hotel.
더블 침대는 한심한 매트리스였습니다. 이 날과 그녀의 편안한 침대는 기본입니다.
우리 롯지에서 램프 음영이 깨졌고 카펫을 교체해야합니다. 501 호실 거실
강한 나쁜 강아지 유형 냄새가 있습니다. 우리는 거실에서 휴식을 취할 수 없었습니다. 그것은 깔개나 소파에서 가져온 것입니다.
이 롯지는 피곤하고 업데이트가 필요합니다. 욕실은 거무스름합니다. 침실은 조명이 약하여 어둡습니다. 좋지 않다!
이 장소는 정말 숨겨진 보석입니다. 요리사와 주방(특히 미슐랭 스타 수준의 아침 식사의 Haddock과 Poached Eggs) 스파와 수영장은 위생의 좋은 수준으로 유지됩니다. 그러나 바 뒤의 직원(특정 5월 4일 토요일)에서 분명히 알 수 있는 서비스에 심각한 문제가 있습니다. 라운지에 앉아 있는 모든 손님이 레스토랑 호스트에게 주어진 슬픔을 목격하는 것이 분명했습니다. 바 뒤의 두 명의 개별적인 대기 직원이 제대로 배달이 고통스럽게 느린 레스토랑 음료 주문을 쫓을 때 가난한 태도와 도움이 되지 않아 인생을 비참하게 만들고 있었습니다. 바 직원의 부적절함. 프로비던스 호텔스의 사장님인 닐 휴스 씨와 블랑타이어 캐피탈, 페어트리 얼터너티브 부동산이 바 직원들에 불필요하게 끌려 내려오는 다른 직원들의 노력에 공평하지 않아 이 사실을 알게 된 시간입니다. 성능, 무능함 및 태도 아래.
Kenmore is a beautiful location and the area is a stunning area of natural beauty in Scotland. That said, having stayed at this resort before, I was disappointed with the cleanliness and maintenance of not only the lodges but the leisure centre. The lodge itself had peeling wall paper and chips around light switches and old frying pans, all things which are easily maintained and/or changed. The pool area is lovely but pool was cold and one of only two showers were out of order due to a cracked base in the ladies. This was a relatively cheap break but despite this I do feel the Kenmore club is looking a little shabby and in much need of an overhaul or at least some renovation to keep up with the neighbouring hotels and lodges which are more modern and well kept
What a lovely weekend stay at this most characterful resort hotel. A great vibe among the team leading to a friendly, professional and courteous guest experience from arrival and check-in, to dining, evening of drinks around the real fire and a beautiful breakfast following a comfortable restful night in a clean room and lovely freshen up shower in the morning. Thank you Team Atholl Palace, you provided us with an exemplary experience of Scottish Highland hospitality, Iain Sutherland
Nice hotel in a great location. With good sized and clean rooms. The bar meals in the evening can be busy and they weren't able to accomodate for one night. Also, breakfast starts quite late at 8 am, so can be very busy a hectic when it does begin. A 7 am breakfast start would ease that and be helpful for business travellers and walkers with an early start.