수영장 시설을 갖춘 영국 글로스터셔 호텔

The receptionist was very helpful with my luggage where to find things in the hotel, Park and ride and bus facilities nearby, On my way out I was helped with my case, The breakfast was much better than I expected I enjoyed using the swimming pool having been driving most of the day I would definitely use this hotel again

Excellent hotel though staff in bar and restaurant could be better trained

실망스러운 객실 크기 예약 당시 약속된 객실 크기와 실제 객실 크기가 달랐습니다. 26제곱미터 크기의 킹사이즈 침대가 있는 객실로 광고되었지만, 실제로 들어간 객실은 훨씬 작았습니다(약 20제곱미터). 비좁고 이동하기 불편했으며, 짐을 놓거나 편하게 움직일 공간조차 거의 없었습니다. 처음에는 담당 직원이 모든 객실 크기가 동일하며 제가 퀸사이즈 침대가 있는 객실로 업그레이드되었다고 주장했습니다. 또한 만실이라 다른 객실로 교체할 수 없다고 했습니다. 밤 11시경, 당직 매니저와 거의 한 시간 동안 실랑이를 벌인 끝에 마침내 훨씬 넓고 제가 기대했던 객실로 옮길 수 있었습니다. 이번 경험은 호텔 객실 설명이 얼마나 정확하고 정직해야 하는지를 여실히 보여줍니다. 앞으로 다른 투숙객들이 저와 같은 혼란과 불편을 겪지 않기를 바랍니다.

We stayed at this beautiful hotel for my 60th birthday. With my daughter. The views are breathtaking and the hotel its self . Great location the staff are very welcoming and courteous. There is lots of parking , unfortunately we did not get a chance to use the spa facilities. Our only negative thing was our room although lovely the carpet had a few stains on it and our windows did not open easily , and the entrance hall to our room was very dirty we had been given a room in the grounds outside of the hotel and for the cost of our stay we were very disappointed after seeing such elegance,with the main Hotel and the lobby etc . We had also been given a room with a bathroom that was more suited to someone who needed more support and although there was nothing wrong with that , it would of been nice to have had a choice of a bath as well and we felt someone else might have benefited more with this set up on their stay.

Great hotel and helpful, friendly staff. Plentiful breakfast. I would stay again.

우리는 도착했을 때 우리가 여행을 통해 예약한 호화로운 방 대신 스탠다드 룸을 배정 받았다는 사실에 실망했습니다. 접수원은 매우 친절했지만 사용할 수 있는 방이 없어서 예약한 방을 줄 수 없었습니다. 그녀는 우리에게 약간 더 나은 방을 주었지만 괜찮 았지만 새로 고칠 준비가 된 것처럼 보였습니다. 방에 헤어드라이어가 없어서 리셉션에 전화해야 했지만 전화를 사용하는 지침이 없었고, 우리가 작동했을 때 응답이 없었습니다! 그 다음 우리 이웃이 정말 시끄러운 음악을 연주하고 있었기 때문에 나중에 다시 리셉션이 필요했지만 다시 대답이 없었습니다. 이 외에도 호텔은 매우 좋았고 레스토랑은 매우 훌륭하고 합리적인 가격이었고 수영장은 좋았고 아침 식사는 좋았습니다. 우리는 다시 거기에 머물 것이지만 직접 예약합니다.

This was our second trip to this hotel. The location is stunning,  to  wake in the morning and pull back the curtains to reveal a panoramic view of the lake was breathtaking. Breakfasts are amongst the best we’ve ever had. Service first class across the board. Highly recommended.

The hotel was clean however the decorations are dated. I have some noise issues in my room, a constant deep humbling sound from midnight. I am not sure what that is, it sounded like behind the wall, above the ceiling. It was very bad and lasted a whole night and I could not sleep at all. The sound made me feel sick , very unwell and hard to describe. I found it hard to breathe at one point. After almost three hours of noise disruption , I could no longer bear it anymore and contacted the help desk. To be fair, the staff were helpful and offered me an alternative room opposite my original room. Although the sound was less noisy in the new room but didn't go away. I am very disappointed with this experience and don't want to go back anymore.

우리는 배드민턴 말 시험을 위해 여기에 머물렀고 즐거운 시간을 보냈습니다! 직원들은 매우 친절하고 처음부터 끝까지 도움이 되었습니다. 아침 식사는 좋았고 다양한 음식이 제공되었습니다. 우리는 매일 밤 거기에서 저녁을 먹었고 사랑스러웠습니다. 이 호텔을 다른 사람들에게 확실히 추천 할 것입니다.

We only really stayed here as a base to go out and explore Gloucester. The bed was comfortable and the room was ok.The bathroom was nice and the best part of the room.The room was absolutely boiling, there was no air conditioning (which wasn’t a huge issue for us),but the radiator was was on even though the dial was in zero.Even though the window was open,it was way too hot in the room.The spa was ok,the pool wasn’t very warm and the jacuzzi wasn’t really blowing any bubbles. Was a good location to visit Gloucester and the quays are a lovely place to visit.We won’t be staying at the hotel again, but did the job for what we required.