This is a nice hotel on Batan Island in Batanes Province in the Philippines. Batan Island has limited facilities and Residencia de Basco is a very good hotel for Batan. The workers are as nice as can be and do as good a job as they know how. The pool was wonderful and the hotel was within walking distance from the beach. The AC was very effective but the hallways are open air. The dining hall was moderately Airconditioned. The room was adequately stocked with shampoo and soap with a shaving kit and make-up kit as well as two toothbrush kits supplied. The door lock did not work when we checked in but was repaired as soon as we brought it to the hotel's notice.
However, for the traveler, this hotel left a lot to be desired. The room was clean but never serviced in the three days we stayed. The restaurant, important as there are limited eating facilities within walking distance, was not reliably opened. The selection of drinks was very strange, with multiple types of beer but no club soda available. When requesting room service, the meal was brought up on a tray and the tray was taken. Since they did not collect the dishes even when left in the hallway outside, it necessitated balancing multiple dishes to bring them back down to the Kitchen. In defense of the staff, as soon as they saw us carrying the dishes (on the next day of course) they ran to take them from us. When we went to settle the bill the night before (20:00) leaving as we needed to leave at 05:45 AM, we were told only cash was accepted. When we paid cash we were told there was no change available and we could pick up change in the morning. When morning came, still no change.
Wifi was nice when it worked but they use one-time vouchers which needed to be renewed every time the device lost the wifi signal. About 40% of the vouchers did not work and we requested vouchers multiple times a day for only two devices using perhaps 30 different vouchers in only three days. Since there is no cell phone coverage at the hotel, wifi was the only way to stay in touch.
All in all it was a nice stay but with very little effort and training it could have been much better.
바스코 내에 위치한 shanedel's inn & café에서 머물러보세요. 숙소는 도시 전망을 자랑하며, 다음을 제공합니다: 정원, 공용 라운지, 테라스, 레스토랑, 바. 구내에는 전용 주차장이 마련되어 있습니다.
일부 객실에는 바다 또는 산 전망을 갖춘 발코니 또는 파티오가 구비되어 있습니다.
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숙소에서 2.9km 거리에 발루간 보울더 비치 등의 명소가 있습니다. 바스코 공항의 경우 숙소에서 2km 거리에 있습니다. 숙소에서 제공하는 유료 공항 셔틀 서비스 이용이 가능합니다.
During my Husband stay only for one day it’s hard to relocate the address may I request put the exact adress because not all driver knows well the hotel is not familiarize…🙃The staff are very good the cleanliness and the surround was Great 👍🏽 amazing experience while staying in Philippines 🇵🇭 Kudos To all the Staff amazing team my husband appreciate you all 😘
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