Comfortable stay, hotel a bit dated but clean and functional, staff mainly friendly, issues at breakfast with staff working really hard but not able to keep up with food replenishment, told by manager to use a paper cup as no clean cups available, had to ask twice for coffee machine to be filled with milk.
Reasonable choice of breakfast items, unfortunately no pastries though.
Good amount of free parking available, staff clearing and cleaning tables friendly and hardworking.
The room is large and clean, the toilet also looked newly remodeled. We arrived late, our room key was left on the front desk, although it was not staffed. The parking lot was full, but we were able to find one on the street next to the house, and it was free overnight. The place is also close to the shopping area and we also walked to the castle. Overall good value and quality!
Inside the Stirling university which is a nice and quiet environment, but it requires travelling to the city centre. There is no restaurant which opens for dinner except that in the hotel.
The original room on ground floor given to us has a strong odour smell, which did not disappear after cleaning by housekeeping team. The reception initially refused to change the room. Only after we insisted then we were given another room on the first floor, but it wasted us almost 1.5 hour in waiting.
Otherwise, everything is very good including the excellent breakfast.
We were treated like royalty at the Hotel Colessio. The Bruce Suite was a perfect and luxurious place to spend my memorable birthday night. The welcoming staff were attentive, sweet, and helpful. It was so convenient to walk to sites we wished to tour. The bed and amenities led us to a good night's sleep and we savored the delicious breakfast. We have wonderful memories of Hotel Colessio!