Really have nothing bad to say about the hotel but lots to say about the restaurant, the Hidden Gem!
As there were no choices for restaurants nearby, most of us ended up at the in-house Restaurant, the Hidden Gem! We had to wait at least 20 minutes to be seated, then another 20-30 minutes before our order was taken. But must say, the beer that ,my husband ordered came very fast! Another long wait for the food to come. My husband ordered the Traditional Club, no problem there. I ordered the Seafood Platter and that is the worst food, I ever had! When I tried one of the breaded scallop which was a darker shade than usual, the scallop was rubbery! The shrimp was overcooked too but at least that was eatable. The beer battered haddock was uneatable, the end part it was so hard , I could not cut into it, so I tried the middle and the batter and fish was uncooked, batter was soggy and fish had an unpleasant smell. I tried to catch the attention of the waiter but after 10 minutes of no success, I went up to the bar where he was and asked him to come to the table. Showed him the food, the fish in particular and he agreed with me that it was not good. He took the plate of food in and came out a few minutes later to say that the chef insisted that the food was edible! I wished I had taken a picture of it. He offered to cook me another plate but at this point, I have lost my appetite! Or he was going to offer me 50% of the cost of the meal. We did not agree and the waiter called the Manager. When she came, she was the most unpleasant and hostile person, insisted that we either pay 50% of the meal, since I had eaten half of the salad and the one scallop and shrimp! Otherwise she was going to have us kicked out of the hotel! As it was already past 8 p.m. and after a long day of driving, we had enough and say ok we’ll pay the 50% but would write a nasty review! She came back before we got our bill and said she will take the meal off our bill after all as she had seen the food, No apologies no nothing!
I was so disappointed as I was hoping to enjoy the delicious fresh seafood that Nova Scotia has to offer one last time before going home and this was what I got!
Never had such a bad experience with any Restaurant Staff/ Manager ever!
나는 총 6 일 동안 머물렀고 처음 3 일 동안 예약했으며 그 후 하루가 늘어 났지만 매번 가격이 다릅니다 (할인 할인이 다를 수 있습니다). 첫 번째 가격은 RMB 750 위안, 마지막 가격은 RMB 1206 위안, 그 격차는 꽤 큽니다. 사전에 가격 할인을 예약하는 것으로 추정됩니다.
프런트 데스크 직원 2~3명만이 예의 바르고, 미소를 지으며, 공손했습니다. 나머지는 무례하거나 거만했고, 좋은 고객 경험을 제공하는 것을 즐기지 않는 듯했습니다.
실내 주차는 매우 비싸지만, 외부 주차가 무료로 허용된다는 사실을 알려주지 않습니다(견인 표시는 있지만, 항상 차가 주차되어 있기 때문에 강제하지 않는 듯합니다. 따라서 주차 공간을 찾으면 하루에 26달러 이상을 내는 대신 무료로 주차하세요).
객실 청소가 요청되지만 자동으로 완료되지 않습니다. 편의 시설은 균형 잡혀 있는 듯합니다. 충분히 큰 체육관과 수영장은 매우 좋고 깨끗합니다.
객실 가구는 오래되었고 건물 자체도 오래되었습니다. 주인이 조만간 리노베이션을 원하는지는 잘 모르겠지만, 확실히 새롭게 단장해야 합니다.
객실의 단열이 끔찍합니다. 외부에서 많은 소음이 들립니다. 저는 수도와 도심에 있는 다른 호텔에 묵었지만, 외부 소음 문제는 한 번도 없었습니다. 핼리팩스는 매우 활기찬 도시이므로 이 호텔에 머물고 싶다면 이 점을 명심하세요.
Great location. Nice ambience. It’s very close to my work site, around 2 minute walk with just one block away.
Very nice reception and staff who would answer to your requests at their best.
One thing I’d say is the cleaning service, where some of members are not the best at being proactive when I put my sign on.
깨끗하고 위생적이며 방은 매우 편안합니다. 위치는 시내 바로 옆에 있어 매우 좋습니다. 프론트 데스크 서비스는 열정적이며 체크인 시간은 오후 3시이며 빈 방이 있으면 일찍 체크인 할 수 있습니다. 아침 식사는 간단하고 계란, 햄, 감자, 매우 식욕을 돋웁니다. 병수, 치과기구, 슬리퍼, 주전자, 뜨거운 물을 끓일 수 있는 커피 머신은 제공되지 않습니다.
아주 좋음
리뷰 120개
8.8/10
객실요금 최저가
EUR89
1박당
검색
노바 스코샤 반려동물 동반가능 호텔 더보기
노바 스코샤 호텔 후기
더 보기
8.1/10
아주 좋음
리리뷰어Really have nothing bad to say about the hotel but lots to say about the restaurant, the Hidden Gem!
As there were no choices for restaurants nearby, most of us ended up at the in-house Restaurant, the Hidden Gem! We had to wait at least 20 minutes to be seated, then another 20-30 minutes before our order was taken. But must say, the beer that ,my husband ordered came very fast! Another long wait for the food to come. My husband ordered the Traditional Club, no problem there. I ordered the Seafood Platter and that is the worst food, I ever had! When I tried one of the breaded scallop which was a darker shade than usual, the scallop was rubbery! The shrimp was overcooked too but at least that was eatable. The beer battered haddock was uneatable, the end part it was so hard , I could not cut into it, so I tried the middle and the batter and fish was uncooked, batter was soggy and fish had an unpleasant smell. I tried to catch the attention of the waiter but after 10 minutes of no success, I went up to the bar where he was and asked him to come to the table. Showed him the food, the fish in particular and he agreed with me that it was not good. He took the plate of food in and came out a few minutes later to say that the chef insisted that the food was edible! I wished I had taken a picture of it. He offered to cook me another plate but at this point, I have lost my appetite! Or he was going to offer me 50% of the cost of the meal. We did not agree and the waiter called the Manager. When she came, she was the most unpleasant and hostile person, insisted that we either pay 50% of the meal, since I had eaten half of the salad and the one scallop and shrimp! Otherwise she was going to have us kicked out of the hotel! As it was already past 8 p.m. and after a long day of driving, we had enough and say ok we’ll pay the 50% but would write a nasty review! She came back before we got our bill and said she will take the meal off our bill after all as she had seen the food, No apologies no nothing!
I was so disappointed as I was hoping to enjoy the delicious fresh seafood that Nova Scotia has to offer one last time before going home and this was what I got!
Never had such a bad experience with any Restaurant Staff/ Manager ever!
EEunice Gale Dorongon체크인은 원활했고 직원들은 친절하고 매우 수용적이었습니다. 유일한 것은 진드기가있는 방에 체크인했다는 것입니다. 너무 끔찍해서 유아도 체크인했습니다. 그들은 우리를 다른 방으로 옮겨줄 수 있었고 모두가 이것을 행동하도록 신속했습니다. 그러나 나는 다음에이 호텔에 다시 머물 것이라고 생각하지 않습니다.