주차장 시설을 갖춘 영국 슈롭셔 호텔

Leider habe ich im Kenthall Milbenbisse erfahren in der ersten Nacht. Eine Entschaedigung gab es nicht. Ich musste in die naechste Stufe im main Hall upgraden gebuehrenpflichtig um das Problem nicht mehr zu haben. Das Management ist mir da nicht entgegen gekommen, obwohl die Milbenbisse offensichtlich zu sehen waren auf meinem Ruecken und arm. Sauberkeit von Kenthall muss ich leider schlecht damit bewerten. Im neuen Raum in der Main Hall habe ich ein unglaubliches Zimmer bekommen mit Bad, Buegeleisen und einen unfassbaren Blick in den Garten. Der upgrade hatte sich gelohnt. Was ich nicht gut fand war , dass die lampen im begehbaren Kleiderschrank alle vom Akku leer waren, und keiner die Batterien austauschte. Auch gab es keine Klimaanlage. Ich wuerde nochmal kommen. Die Bettläuse und Milben in der Kenthall wuerde ich mehr begruessen wollen. Ich warte uebrigens immer noch auf die Rechnung fuer den upgrade.

Spent first night in noisy room with less than satisfactory plumbing. We were upgraded to a minimise for night 2 - excellent customer.er service. A great historic building that was lacking soul as bar was closed.

Where to begin with this one? Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing). Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture. Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER. Awful customer service, facilities not available. AVOID AVOID AVOID! Specifically bad service via email: Lis Frost & Richard Bowen

좋은 표준 대형 객실

The hotel was good, and both the receptionist were so helpful and had a good sense of humour. They were always ready to help., The only downside was we missed on goring in the pool as the Ph levels were high on the day we wanted to use. The breakfast was fresh and very good too

매우 좋은 품질과 저렴한 가격, 넓은 객실 및 완벽한 시설. 다림질도 가능합니다.

당신이 얻는 것에 비해 비싸다. 방은 피곤하다. 몇 가지 손상된 항목 - 떨어지는 수도꼭지, 매우 느슨한 문 손잡이, 변기, 깜박이는 조명, 카펫의 부스러기. 리프트는 현재 작동하지 않으므로 계단을 오르는 무거운 가방으로 이상적이지 않습니다. 매우 친절한 직원, 특히 아침 식사 서비스의 여성. 아침 식사 제공에는 좋은 옵션이 있었고 시내 중심가에 바로 있기에 좋은 위치입니다.

Hotel and room where clean, friendly staff, Breakfast was ok, nothing special. The bed was a little hard for my liking and the room was very hot. The location is ideal for access to the International centre.

Nice hotel, very friendly staff.