주차장 시설을 갖춘 오스트리아 티롤 호텔

탑오브인스부룩 가기에 정말 좋은 위치입니다 바로 옆에 마켓있는데 6시에 끝나니 그전에 장보면 좋아요 뷰는 룸에 따라 많이 달라지는것 같아요 처음 배정받았던 방은 산이보여서 예뻤는데 두번째 배정받은 방은 그냥 건물뷰였어요 체크인할때 베드 준비가 제대로 안되있어서 조금 문제가 있었지만 직원이 친절하고 신속하게 대처해주어서 괜찮았습니다 조식 분위기도 좋고 맛도 괜찮았어요

Kempinski Hotel Das Tirol에서의 첫 번째 숙박이 아니며 마지막 숙박이 아닐 것입니다. 그러나 우리는 다른 서비스에 익숙합니다. 이번에는 방이 Kempinski Hotel Das Tirol에 익숙한 것만큼 깨끗하지 않았습니다. 방은 구식이었습니다.

When systems replace people Alpenpark Seefeld is, from an architectural and spa perspective, a high-quality hotel. The materials, interior design and spa facilities show that a lot of investment and effort went into the physical space. What failed completely during my stay was human communication. A small misunderstanding regarding food turned into a deeply uncomfortable experience, not because of the rules themselves, but because of how rigidly and mechanically they were enforced. Instead of clarifying expectations or simply explaining the system calmly, the staff reacted in a defensive, automated way, as if they were protecting a conveyor belt rather than speaking to a person. At no point did anyone try to understand what I actually meant. Instead, the situation was subtly reframed so that I appeared as someone “demanding something for free”, which was never the case. This role reversal felt humiliating and unnecessary — and it happened solely because no one paused for a moment to communicate as a human being. The same pattern appeared again when I addressed the fact that my room heating was not working for two nights (later confirmed by technicians). The response was not concern or responsibility, but a procedural answer: “You should have said something earlier, now nothing can be done.” What connects these situations is not bad luck, but a systemic mindset: rules over people, procedures over reality, defense over understanding. This hotel does not have a problem with facilities. It has a problem with conveyor-style perception of guests, where the goal seems to be closing interactions quickly rather than actually resolving them. I am writing this not out of anger, but in the hope that the team pauses and reflects: How did a paying guest end up feeling diminished, unheard, and mislabeled — in a hotel of this level? With a shift toward real communication and accountability, Alpenpark Seefeld could be excellent. Without it, even beautiful interiors cannot compensate for the emotional damage caused by robotic service.

*Reading the reviews prior of booking, one comment sticks in my mind was this hotel is a scam. First, I don’t believe as could be different experience. Also some says, staff are nice and friendly but there are also rude staffs.* I was transferred to this hotel, i booked *junior suite* room with double sized bed. Sounds good right ? But it’s so, so. Prior to check in, their policy is 2:30 pm. on the app is 2 pm. I arrived 1:36 and the reception want to charged me 15 euros, Instead I wait. She is rude, it reminds me the reviews, she is No customer service background. The view from window is amazing, room is clean, bed is comfortable. However, shower is too short from the corner, I’m small but still not able to stand. Toiletries is on place, no room sleeper for cold floor. No mini bar, no tea or coffee (available in reception with charge), no pen and paper on desk and other basics on 4 star categories. The room is on attic, limited low ceiling. Breakfast was basic, by the way the 2 young ladies are friendly, could be the trainees. What nice from selection is fresh orange juice from the machine, and freshly slice cured meat. The same lady from the reception is touching food with bare hand. Thanks I’m done of breakfast. Sauna is stated as part of hotel facilities however it’s not functional on my 2 days stay. Reception said you have to wait 1.5 hours or to have notice ahead of time. Overall, my first visit in Innsbruck was great however with this hotel was the last. Not guests service oriented.

지난주에 가족과 함께 인스부르크 마을로 여행을 갔고 이 호텔을 2박 예약했습니다. 일찍 도착해서 일찍 체크인을 시도해 보았습니다. 리셉셔니스트는 친절하고 예뻤고, 방이 준비되었기 때문에 일찍 체크인할 수 있었습니다. 2박을 여기서 보냈기 때문에 인스부르크 웰컴 카드도 제공했습니다. 호텔 엘리베이터는 꽤 작아서 4명(성인 2명, 어린이 2명, 중간 크기 짐 2개)만 들어갈 수 있었습니다. 저희 객실은 3층에 있습니다. 객실에는 더블 침대 2개와 산의 멋진 전망이 보이는 실내 발코니가 있습니다. 발코니에는 음료를 마시거나 아름다운 산 전망을 즐기기에 완벽한 작은 둥근 테이블이 있습니다. 모든 편의 시설이 갖춰진 매우 편안한 객실입니다. 아이들은 이 객실을 매우 좋아합니다. 직원들은 매우 친절하고 도움이 되었습니다. 아침 식사가 제공되었지만 선택의 폭은 넓지 않았지만 신선하고 맛있었습니다. 호텔 직원들은 매우 친절했고 원하는 것을 주문하는 데 도움을 주었습니다. 마을로 향할 때 직원들은 날씨가 어두워지기 때문에 우산을 챙기라고 상기시키기도 했습니다. 호텔 직원들은 매우 주의 깊게 관찰하고, 우리가 버스 정류장의 잘못된 쪽에 서 있는 것을 알아차리고, 달려나와서 우리에게 알려준다. 우리는 이 기본 호텔을 정말 좋아한다. 매우 기본적이고 많은 사랑을 받는다. 이 호텔을 정말 추천한다.

Definitely need to give 5 out of 5 stars for this. Breakfast has sooo many varieties. They even have special menus during new year . We spent our new year eves here. The wellness area i would definitely recommended. The best part ever during travel and in winter. I love all the spa sessions especially physio therms .

인스는 작은 마을이고 호텔은 중앙 지역에서 도보로 10분 정도 거리에 있어 매우 편리합니다. 방은 전망이 넓고 (사진 1-2) 경치가 좋고, 훌륭합니다. 최상층 바에서 바라보는 경치도 좋고(사진3), 맥주도 맛있어요👍 여행 전체에서 가장 가성비 좋은 호텔이에요~~~ 객실 시설도 꽤 완벽하고 머큐어와 비슷한 수준의 일반 호텔보다 좋습니다. 위생상태는 정말 보통입니다. 프론트 데스크의 여성의 서비스는 괜찮았고 매우 열성적이었습니다. 게다가 저희는 직접 운전을 했는데, 이번에는 호텔 전용 주차장을 유지보수로 사용할 수 없어서 바로 맞은편 주차장을 추천해드렸고, 그것도 매우 편리했습니다. (차를 픽업할 때 차고 기계가 고장났어요. 다음날 주차비가 면제되서 의외였음) 하하하하 인즈타운 엄지손가락을 치켜세우세요)

整個酒店的環境很好，有點舊但是有設計感。尤其是地下一層的游泳池，hidden gem，除了晚上時段人有點多。頂樓的桑拿也不錯。 酒店位置很中心，在河邊，樓下餐館很多，有家pizza很好吃。 停車到步行距離的公共停車場，拿了停車票到前台validate。因為連住3天送了免費公交卡。

For the price we paid (€350/night) we expected more. More helpfulness from the front desk, more attention given to the aesthetics of the room, and more care from housekeeping. The hotel charged us an additional €200+ euro to add our children to our two king suites. We found this outrageous  Housekeeping did not replace our used coffee cups on our second day, so we had to clean them ourselves. The bath towels were thin and scratchy and were barely bigger than a dish cloth. Although many restaurants in town were closed due to the holiday, the hotel also closed its restaurant, so we ended up ordering take out from a falafel place. What “4-star” hotel doesn’t offer its guests a dining option when they know they are at least a20-min walk from any nearby eateries?  We were quite disappointed with this stay and cannot recommend it  in good conscience.