주차장 시설을 갖춘 오스트리아 티롤 호텔

탑오브인스부룩 가기에 정말 좋은 위치입니다 바로 옆에 마켓있는데 6시에 끝나니 그전에 장보면 좋아요 뷰는 룸에 따라 많이 달라지는것 같아요 처음 배정받았던 방은 산이보여서 예뻤는데 두번째 배정받은 방은 그냥 건물뷰였어요 체크인할때 베드 준비가 제대로 안되있어서 조금 문제가 있었지만 직원이 친절하고 신속하게 대처해주어서 괜찮았습니다 조식 분위기도 좋고 맛도 괜찮았어요

Kempinski Hotel Das Tirol에서의 첫 번째 숙박이 아니며 마지막 숙박이 아닐 것입니다. 그러나 우리는 다른 서비스에 익숙합니다. 이번에는 방이 Kempinski Hotel Das Tirol에 익숙한 것만큼 깨끗하지 않았습니다. 방은 구식이었습니다.

When systems replace people Alpenpark Seefeld is, from an architectural and spa perspective, a high-quality hotel. The materials, interior design and spa facilities show that a lot of investment and effort went into the physical space. What failed completely during my stay was human communication. A small misunderstanding regarding food turned into a deeply uncomfortable experience, not because of the rules themselves, but because of how rigidly and mechanically they were enforced. Instead of clarifying expectations or simply explaining the system calmly, the staff reacted in a defensive, automated way, as if they were protecting a conveyor belt rather than speaking to a person. At no point did anyone try to understand what I actually meant. Instead, the situation was subtly reframed so that I appeared as someone “demanding something for free”, which was never the case. This role reversal felt humiliating and unnecessary — and it happened solely because no one paused for a moment to communicate as a human being. The same pattern appeared again when I addressed the fact that my room heating was not working for two nights (later confirmed by technicians). The response was not concern or responsibility, but a procedural answer: “You should have said something earlier, now nothing can be done.” What connects these situations is not bad luck, but a systemic mindset: rules over people, procedures over reality, defense over understanding. This hotel does not have a problem with facilities. It has a problem with conveyor-style perception of guests, where the goal seems to be closing interactions quickly rather than actually resolving them. I am writing this not out of anger, but in the hope that the team pauses and reflects: How did a paying guest end up feeling diminished, unheard, and mislabeled — in a hotel of this level? With a shift toward real communication and accountability, Alpenpark Seefeld could be excellent. Without it, even beautiful interiors cannot compensate for the emotional damage caused by robotic service.

*Reading the reviews prior of booking, one comment sticks in my mind was this hotel is a scam. First, I don’t believe as could be different experience. Also some says, staff are nice and friendly but there are also rude staffs.* I was transferred to this hotel, i booked *junior suite* room with double sized bed. Sounds good right ? But it’s so, so. Prior to check in, their policy is 2:30 pm. on the app is 2 pm. I arrived 1:36 and the reception want to charged me 15 euros, Instead I wait. She is rude, it reminds me the reviews, she is No customer service background. The view from window is amazing, room is clean, bed is comfortable. However, shower is too short from the corner, I’m small but still not able to stand. Toiletries is on place, no room sleeper for cold floor. No mini bar, no tea or coffee (available in reception with charge), no pen and paper on desk and other basics on 4 star categories. The room is on attic, limited low ceiling. Breakfast was basic, by the way the 2 young ladies are friendly, could be the trainees. What nice from selection is fresh orange juice from the machine, and freshly slice cured meat. The same lady from the reception is touching food with bare hand. Thanks I’m done of breakfast. Sauna is stated as part of hotel facilities however it’s not functional on my 2 days stay. Reception said you have to wait 1.5 hours or to have notice ahead of time. Overall, my first visit in Innsbruck was great however with this hotel was the last. Not guests service oriented.

위치는 구시 가지에서 매우 좋으며 매일 걸을 수 있습니다. Marktplaz 버스 정류장 근처에있어 버스를 타고 관광을하는 것이 편리합니다. 10시에 호텔에 도착한 날, 나는 즉시 체크인 할 수 있었지만 호텔 주차장 쪽 1 층에 방을 얻었고 항상 시끄럽고 담배 냄새가났습니다. 창문을 열 수 없었지만 운 좋게도 호텔에는 에어컨이있었습니다. 전반적으로 감동했습니다. 프론트 데스크 직원은 매우 좋은 서비스를 제공했습니다. 2 박 이상 호텔에 머무르면 환영 카드도 받습니다.

Шикарный отель! Номер просторный, большая терраса. Душ без двери, но видимо это особенность многих европейских отелей. Бесплатная парковка. Отличный завтрак с большим выбором.

인스는 작은 마을이고 호텔은 중앙 지역에서 도보로 10분 정도 거리에 있어 매우 편리합니다. 방은 전망이 넓고 (사진 1-2) 경치가 좋고, 훌륭합니다. 최상층 바에서 바라보는 경치도 좋고(사진3), 맥주도 맛있어요👍 여행 전체에서 가장 가성비 좋은 호텔이에요~~~ 객실 시설도 꽤 완벽하고 머큐어와 비슷한 수준의 일반 호텔보다 좋습니다. 위생상태는 정말 보통입니다. 프론트 데스크의 여성의 서비스는 괜찮았고 매우 열성적이었습니다. 게다가 저희는 직접 운전을 했는데, 이번에는 호텔 전용 주차장을 유지보수로 사용할 수 없어서 바로 맞은편 주차장을 추천해드렸고, 그것도 매우 편리했습니다. (차를 픽업할 때 차고 기계가 고장났어요. 다음날 주차비가 면제되서 의외였음) 하하하하 인즈타운 엄지손가락을 치켜세우세요)

호텔 다스 인스브루크에서 정말 멋진 시간을 보냈고, 여러 면에서 기대 이상이었습니다. 객실은 넓고 잘 디자인되어 있었으며, 예상했던 것보다 훨씬 컸습니다. 제공되는 편의시설도 훌륭했고, 특별히 요청할 필요 없이 필요한 모든 것이 객실에 준비되어 있었습니다. 이러한 세심한 배려 덕분에 더욱 편안하고 편리하게 머물 수 있었습니다. 직원들은 투숙 기간 내내 매우 친절하고 환영하는 분위기였습니다. 특히 매일 아침 세심하고 친절하게 서비스를 제공해 주신 조식팀에게 특별히 감사드립니다. 이 호텔은 훌륭한 편안함, 고품질 시설, 그리고 뛰어난 서비스를 제공합니다. 넓은 객실과 세심한 편의시설이 어우러져 매우 즐거운 숙박이었습니다. 저는 기꺼이 다시 이곳에 묵을 것이며, 인스브루크를 방문하는 모든 분께 강력히 추천합니다.

For the price we paid (€350/night) we expected more. More helpfulness from the front desk, more attention given to the aesthetics of the room, and more care from housekeeping. The hotel charged us an additional €200+ euro to add our children to our two king suites. We found this outrageous  Housekeeping did not replace our used coffee cups on our second day, so we had to clean them ourselves. The bath towels were thin and scratchy and were barely bigger than a dish cloth. Although many restaurants in town were closed due to the holiday, the hotel also closed its restaurant, so we ended up ordering take out from a falafel place. What “4-star” hotel doesn’t offer its guests a dining option when they know they are at least a20-min walk from any nearby eateries?  We were quite disappointed with this stay and cannot recommend it  in good conscience.