서비스는 비정상적입니다. 가방 보관을 위해 4파운드를 지불해야 한다는 사실에 놀랐습니다. 가방 보관 비용을 지불해야 했던 것은 내 생애 처음이었습니다. 아침에는 바가 열리지 않았고 이 호텔에서 식사를 해본 경험이 없습니다. 방은 깨끗했고 리셉션은 괜찮았으며 복도는 특별히 잘 관리되지 않았습니다. 방에는 필요한 모든 것이 있습니다. 창밖의 풍경은 쾌적하지 않았지만 하룻밤은 괜찮았고 조용했습니다. 작은 수영장이 있고 모든 것이 깨끗합니다. 도시의 번잡함에서 벗어나 바다 주변과 바다 근처에 소나무가 많아서 위치가 정말 마음에 들었습니다. 이상적이지는 않지만 꽤 수용 가능합니다. 직원들이 모든 문제를 해결하는 데 도움을 주었습니다.
We just wanted a reliable, welcoming, safe and CLEAN base for one night at a fantastic price and we got exactly that here at Laguna. It was no- frills, eg no fridge in room ,or edgy decor and no bonus toiletries ...but that is exactly what we didn't need! It was a basic but spotlessly clean room with all the essentials you need for a good night's stay; 2 freshly made beds, an unsuite with hot shower, towels and flannels for 2, a tv with remote, WiFi, tea making facilities and a lockable door with 24 hr security. The welcoming host was friendly and efficient and we were very confident we had chosen the perfect place for our budget. We were within walking distance of the beach and town, with a handy late night shop just a few minutes walk away. This time we didn't experience the rest of the facilities available, such as the swimming pool, games room or bar/ entertainment..but it was good to know they were an option. Thanks for making our trip an enjoyable one Laguna; we planning returning in the future.
Stayed for 1 night. Super friendly & helpful receptionist, easy check in. Lovely room, very spacious with everything needed. Breakfast was incredible - so much choice!
Wouldn’t hesitate to stay again.
Good hotel with lack of attention to details. 😬
Breakfast food is average, almost no fresh fruits (apple and overripe banana), and not many veggie options, but the staff is lovely (more hospitable than people at the reception), each day the chef was busy but kept smiling to all guests around, nice way to start the day, thanks!:)
Spa area is lovely, great tor the gloomy days!:)
Room was ok, no windows to be opened thus no fresh air.. water temperature was rather low, couldn’t really enjoy the shower.
영국 전역에서 묵어본 호텔 중 최고였습니다. 5성급이 되려고 한 건 아니지만, 5성급을 받으려면 직원들이 얼마나 더 노력해야 할지 잘 모르겠습니다. 다른 호텔이라면 불평할 이유를 찾고 있었을 텐데, 그들은 저와 제 부인에게 매우 친절했고, 다른 모든 손님들을 행복하게 유지하면서도 우리를 제대로 대했습니다. 더 행복할 수 없습니다.
Central location very close to the part, pier and beach, restaurants and cafes.
The room s are smallish,
We had a double bed to share with my son, was rather tight. Not much space around the bed either. But very clean, new and maintained very well.
Would recommend for couples and business travellers . Families might want to find a bigger rooms or even self catering flats.
Parking is extra. We used NCP across the road . It’s cheaper.
We were charged to the card £1 upon check in. Very strange and not sure whether this would be refunded.
평화로운 휴가를 즐기고 싶다면 머물기에 좋은 곳입니다. 방에는 필요한 모든 시설이 갖추어져 있었지만 화장실 수세식은 적절한 보수가 필요합니다. 현재 일부 수리 작업이 진행 중이므로 객실에서 내부 안뜰 전망이 보이면 아침에 시끄러울 수 있습니다. 침대는 정말 편안하지 않습니다. 반대편에는 실내 수영장과 사우나가 훌륭합니다. 또한, 오후 3시 이후에는 수영장에서 어린이를 위한 수영 강습이 진행되므로 수영장에서 편안하게 휴식을 취할 수는 없다는 점을 고려하세요.
리뷰 22개
5.5/10
객실요금 최저가
NZD89
1박당
바로 예약하기
도싯 무료 와이파이 호텔 더보기
도싯 호텔 후기
더 보기
8.8/10
아주 좋음
TthelivingbeingtravellerI book this hotel for one night great location. The receptionist she was welcoming. When we got to the room that we were staying for the night. First impression was clean and tidy. However the room was smelly as you entered with the one and only small window was open in the room. The bathroom was for designed for disabled use really. I will list the pro's and cons.
Pro's
The room was a good size for our needs two single and it had a TV that you could watch ”the news” on a channel. The kettle was clean and tea, coffee, sugar was in a bag if you wanted to make a tea with two cups no bottled water provide (but selling for £2 for 500ml at the entrance of the hotel). The wallrobe had hangers and a hair dyer if you needed it. The pillows were nice and the mattress was comfortable.
The con's
One of the beds had other people's hair in the sheets and on top of the duvet. The ceiling and a long legged spider with cobwebs hanging down from above were the TV is. The walls in the room had stains down the wall it was dusty in places.
The walls had noticeable cracks in different parts of the wall, the furnitures are old and tired including the picture frame. The bathroom door was dirty from all the touching to open and close it. I am not sure how a disabled person are able to use the toilet effectively.
Because the ”tiny” face basin was so close to the toilet it was not practical to be that close and I am not disabled. It had so many hand railings why was the basin so close and very low to the point were it was awkward for us to wash our faces etc and the floor was in a mess afterwards . there is a glass shelf with two small glass cups that was over the face basin which is simple not safe or practical because you will sit your face or eyes if your not careful when using the face basin.
The extractor fan does not work when the light is on and no button to press it separately. But the only small top widow was open for any steam or smell to leave the bathroom.
The hot water system made a lot of noise when turning on. Making it hard for anyone to use it without the whole or half of the hotel hearing it that how loud it was to us.
The bath was clean however there was mold all over on the wall tiles the shower curtain was short and not fitting for that bath. The toilet papers that was provided was a very very cheap small rolls. There was three one screwed (toilet roller) on to the small face basin that got soaked when you use the face basin. And the other two was on top of the toilet with used tissue in one of them. Both windows in bedroom and bathroom was not dusted.
Our biggest problem was someone who was on the same floor sounds like they were nextdoor. They kept coming and going and each time they open and close their door it caused our door to shake and bang because was door is not fitted correctly and full of gaps and so the wind and the force of the moving door as cause ours to make all that noise. We didn't have a good sleep because of the above and the live entertainment went on late also which could be heard as we were on the ground floor also. The room is not what I would class as a lovely room it's very basic old, tired not very appealing the walls and the bathroom needs refurbishment and the heating system needs serious attention. When we checked out the lady was pleasant when the card was returned. The guess with me she was not happy and felt that in her words she would not want to stay at another hotel because it was not comfortable during her stay. I would not have wanted to pay the full price if I was not getting the discount from my app. But even at that price that I paid it's not worth the money. Overall I was not happy but we needed to have somewhere to sleep and it provided us that.
리리뷰어Good hotel with lack of attention to details. 😬
Breakfast food is average, almost no fresh fruits (apple and overripe banana), and not many veggie options, but the staff is lovely (more hospitable than people at the reception), each day the chef was busy but kept smiling to all guests around, nice way to start the day, thanks!:)
Spa area is lovely, great tor the gloomy days!:)
Room was ok, no windows to be opened thus no fresh air.. water temperature was rather low, couldn’t really enjoy the shower.
리리뷰어Was all clean and very good ans would defo go there agian it did the job for 1 day and I was happy with the accommodation only thing that can be improved is there was no charger wholes I had to have a plug
익익명 사용자Lovely hotel with great facilities. Very friendly polite staff. Room was clean beds comfortable. Tea and coffee in room.
Breakfast was good lots of options.
Spa facilities good with a nice pool.
88285SueHDouble sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint.
Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful!
Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room …
The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.
리리뷰어Stunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.
AAnastasiia Hlavatska평화로운 휴가를 즐기고 싶다면 머물기에 좋은 곳입니다. 방에는 필요한 모든 시설이 갖추어져 있었지만 화장실 수세식은 적절한 보수가 필요합니다. 현재 일부 수리 작업이 진행 중이므로 객실에서 내부 안뜰 전망이 보이면 아침에 시끄러울 수 있습니다. 침대는 정말 편안하지 않습니다. 반대편에는 실내 수영장과 사우나가 훌륭합니다. 또한, 오후 3시 이후에는 수영장에서 어린이를 위한 수영 강습이 진행되므로 수영장에서 편안하게 휴식을 취할 수는 없다는 점을 고려하세요.
AAmaka Udeh나는 이곳에서 정말 즐거운 시간을 보냈고 내 방이 더 마음에 들었습니다.
특정 연예인과 함께 방을 꾸미기 위해 함께 노력해주신 운영진에게 정말 감사드리며, 어린 시절 그 연예인들을 지켜보았던 달콤한 추억이 떠오릅니다. 거의 겨울이 다가오고 있어서 방도 매우 따뜻했고, 샤워실도 매우 뜨거워서 목욕할 때마다 즐거웠습니다. 이곳은 앞으로 본머스에서 제가 자주 이용하는 호텔이 될 것입니다. 여기 있는 동안 이미 다시 예약했는데 무엇보다도 침대 옆에 성경이 놓여 있었습니다. 영국 호텔에서 처음 본 것이었습니다. 초대해 주셔서 감사합니다.. 언급하지 않았습니다. 가격도 매우 저렴하고...
리리뷰어We had a 3 day stay at the Harbour Hotel in Christchurch.
We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda.
Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want.
We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch.
From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable.
All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !