사랑스러운 환영과 리셉션에서 체크인하세요. 아침 식사 체크인은 별로 좋지 않았고, 그녀는 우리가 앉고 싶은 자리를 고르는 것에 대해 진지한 태도를 보였습니다. 정말 이른 시간이었고 우리는 방금 일어났습니다. 그 여성은 우리와 함께 너무 단호하고 강압적으로 아침 식사를 망쳤습니다. 그녀는 우리가 학교 식당에 앉아 있는 아이들이 아니라 주말 휴식 시간이라는 것을 인식해야 했습니다. 우리는 그녀가 너무 일찍 너무 큰 소리로 말하고 우리에게 명령을 내리기 때문에 우리에게서 물러나라고 요청해야 했습니다. 그런 다음 그녀는 실제로 상황을 끔찍하게 만드는 사람이었을 때 다른 직원들에게 우리를 나쁘게 말하면서 걸어갔습니다. 그 외에도 우리는 즐거운 시간을 보냈습니다. 멋진 구식 스타일의 객실. 넓은 침대와 대형 TV를 갖춘 공간이 많아서 방이 매우 만족스러웠습니다. 예쁜 꽃 벽지와 장식에 대한 전통적인 느낌이 좋습니다. 우리가 지불한 가격에 비해 매우 좋은 가치. 감사합니다
Big problems at check in but this was actually trip.coms faulty for not confirming booking with hotel.
Trip.com happy to take my money first had to complaint against trip.com the compensated me but with a fight.
Location good you get breakfast included don't expect anything special. Like no round eggs.
Torquay is quite expensive so alcohol and drinks prices at the hotel high.
You can walk to marina in 5 minutes.
No car parking so if you want parking be prepared to walk
The staff were so friendly and breakfast well-organised. It’s the only one where we’ve been able to take our dog in. The hotel is located well for Exeter, Dartmoor and the seaside.
I had an outstanding experience at Leonardo Hotel Plymouth. From the moment I arrived, the staff were warm, welcoming, and incredibly professional, making check-in smooth and stress-free. The room was spotless, spacious, and thoughtfully designed, with a comfortable bed and modern amenities that made my stay relaxing.
The location is perfect—right in the heart of Plymouth, close to the waterfront and local attractions, which made exploring the city effortless. Breakfast was excellent, offering a wide variety of fresh and delicious options to start the day.
What truly stood out was the attention to detail and the genuine hospitality of the team. They went above and beyond to ensure everything was perfect. I highly recommend Leonardo Hotel Plymouth to anyone looking for comfort, convenience, and exceptional service. I’ll definitely be returning!
This hotel is very clean and all the woman receptionist very polite and helpful. Very happy with the service from them. The 2 man night staff were not helpful. I didn’t understand why I can’t order drink for our room and pay end of the stay. We even received letter in the morning that was outside the room not in envelope which everyone can read I didn’t like at all , reason been dater protection with don’t forget to pay for our order which we did straight away and had my full name on it.We stayed for 3 night so what was such a problem for those 2 night shift man. Otherwise all our stay was perfect. Thank u
Great location, just a few minutes from the train station. Despite looking like an old building, the rooms were comfortable with good views from the window. It's basically in the town centre so you can walk to the nearby attractions. One negative was that they wanted to charge us for a late check-out.
Another wonderful stay.
Reception staff warm and friendly.
Upgraded to a sea view suite, lovely views over the bay, what a view to wake up to.
Huge selection of fresh breakfast food, waiting staff very friendly and attentive.
Location is fantastic a few minutes walk down the hill to the harbour.
Our 2nd stay at this hotel this year, 5 stays in total.
매우 친절한 리셉션 직원. 그들은 내가 즉시 가지고 있던 쿼리 하나를 분류했습니다. 편안한 방. 최상층에 있는 편안한 침대에서 매우 조용하고 방해받지 않는 밤을 즐겼습니다. 에어컨이 잘 갖춰져 있고 필요한 경우 추가 팬도 사용할 수 있습니다. 침실에 좋은 암막 블라인드가 있습니다. Twining 차의 좋은 선택! 미리 전화해서 주차공간이 협소하다는 안내를 받았는데 주차공간이 있어서 너무 기뻤습니다.
Great location views from the room were fantastic
Only downside is the price of parking at the hotel so had to use a different location for that
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8.4/10
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8.9/10
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리리뷰어I had an outstanding experience at Leonardo Hotel Plymouth. From the moment I arrived, the staff were warm, welcoming, and incredibly professional, making check-in smooth and stress-free. The room was spotless, spacious, and thoughtfully designed, with a comfortable bed and modern amenities that made my stay relaxing.
The location is perfect—right in the heart of Plymouth, close to the waterfront and local attractions, which made exploring the city effortless. Breakfast was excellent, offering a wide variety of fresh and delicious options to start the day.
What truly stood out was the attention to detail and the genuine hospitality of the team. They went above and beyond to ensure everything was perfect. I highly recommend Leonardo Hotel Plymouth to anyone looking for comfort, convenience, and exceptional service. I’ll definitely be returning!
리리뷰어I always try and book a pre Xmas stay somewhere, with my children . I came across Woodford Bridge on a booking site , and it seemed to offer great value for money so I thought why not. There are some positives and negatives which I ll list below.
Arrived on a dark and gloomy Tues evening, the roads are not particularly great , potholes galore in the area. In the dark its quite scary roads too, in the middle of nowhere !!
Check in was straightforward, nice friendly staff , however I found they have a tendency to talk amongst themselves and leave you waiting for too long before saying ” can I help you ”?
Apartment was very clean , modern and warm. Incredibly happy with the size of it. Easy location to the games room for my boys, which they enjoyed very much, the pool table and table tennis. However the lighting is not great around the steps , and also the warning paint on edges of steps have worn off , so I had to be very careful walking back to apt in the dark.
Used swimming facilities , nice , clean , quiet . The other facilities looked good .
Went to the pub on site one night. Lovely little place , although totally devoid of atmosphere, hopefully better at weekend when live music on. They definitely need something. Prices of wine extortionate 175ml for 7.25 .
I had to contact reception as the seal around the oven was coming off, did this in the morning before we went to atlantic village. On our return it was still hanging off, so had to contact reception again. Although I really liked the apt , there are a couple of improvements needed I feel. Firstly I could not find a chopping board or fish slice in the kitchen. As a single female with 2 children I also did nt feel safe as the apts can be accessed by anyone , there needs to be a key card reader on the entrance to the block , not just the apt door.
Overall , it was a nice enough stay but I Don t think we d return. Probably much nicer in the Summer , and more going on in the area
리리뷰어29/04/2025. We have been to the cliffden hotel three times and had a club room on the first floor they were nice large rooms but this time we were on the second floor our room was very small and claustrophobic nothing like the photos in the booking . We asked for a different room and the man at reception said see me tomorrow morning and if there's a larger room you can have it. Later on in the day my partner went to reception to book a table for an evening meal for us. While she was booking the table the lady at the reception said there were no other rooms you can have. The barman was very polite nice to chat to. We only had one meal in the evening cod and chips could not find much cod it was all batter. Other meal gammon and chips gammon would be good to repair your soles on your shoes. Go to the local chip shop absolutely beautiful. We used the indoor swimming pool which was nice and clean. The gardens are lovely, and the beer is very expensive. Go to the jolly sailor pub with drinks at good prices. Reception is not very helpful. I can't understand why the hotel puts people with dogs on the second floor because when the dog wants to go to the toilet by the time you get down to the entrance the dog has already peed on the carpets. Luckily our dog can hold her pee and she is small enough to carry.I have followed other people with their dogs and seen it. Overall we were very disappointed with our stay this time.
리리뷰어The hotel itself was nice; can’t fault it. Our room however, had a weird, stale smell and was off-putting, with no way to ventilate the room by opening the windows, as you cannot open them - A/C is not a natural ventilation.
Bed was comfortable, slept perfectly fine, just not nice waking up with the smell, as mentioned before.
Breakfast was good, although I’ve had better.
리리뷰어나는 자주 돌아오는 손님입니다.
호텔은 Totnes 메인 스트리트의 맨 아래 끝에 위치하고 있습니다. 음식을 제공하는 번화한 호텔과 바입니다. 건물은 방으로 이어지는 중앙 계단이 하나 있는 오래된 건물입니다. 내가 점유 한 모든 객실은 매우 깨끗하고 세련된 방식으로 장식되어 있으며 침대는 편안합니다.. 차는 좋은 품질입니다. 차 피그 작은 커피 머신과 물 한 병도 제공됩니다.
나는 체강과 채식주의자입니다. 다른 호텔에서 먹는 것은 거의 불가능합니다. 그들은 단순히 내식이 요법을 충족시키지 못합니다. 고맙게도 여기에서 맛있는 아침 식사를 보장합니다.
여기로 돌아온 가장 중요한 이유 중 하나는 고객 서비스입니다. 여기 직원들은 정말 접근하기 쉽고 친절합니다. 숙박과 관련하여 발생할 수 있는 모든 문제는 해결을 돕기 위해 최선을 다할 것입니다.
여기에 공석이 없다면 다른 호텔 등에 머물렀지만 내 경험에서 편안하고 친절한 환경, 아름다운 객실, 토네스를 기지로 하는 위치를 좋아한다면 이곳이 올 곳입니다.
또한 내가 가본 가장 아름다운 영화관에서 가까운 도보 거리에 있으며 주요 번화가를 따라 자리 잡고 있습니다.
내 유일한 소원은 더 많은 무료 주차가 가능했다는 것입니다. 호텔은 호텔 뒤쪽에 약 6대의 차량을 수용할 수 있습니다. 메인 스트리트와 인근 Morrisons에는 유료 주차장이 많이 있습니다.
리리뷰어Hi had a lovely stay at the leonardo hotel in Exeter , had asked for a 1 st floor but was given 4 th floor as I don’t like lifts it’s easier to be on the 1st floor to walk up & down , the man at reception called me & changed the room so all good , love the bar and restaurant area and all staff are friendly , will be staying again soon thankyou mrs Stillwell
AAndyPPThe hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
Kkurisu_sanBig problems at check in but this was actually trip.coms faulty for not confirming booking with hotel.
Trip.com happy to take my money first had to complaint against trip.com the compensated me but with a fight.
Location good you get breakfast included don't expect anything special. Like no round eggs.
Torquay is quite expensive so alcohol and drinks prices at the hotel high.
You can walk to marina in 5 minutes.
No car parking so if you want parking be prepared to walk