Big problems at check in but this was actually trip.coms faulty for not confirming booking with hotel.
Trip.com happy to take my money first had to complaint against trip.com the compensated me but with a fight.
Location good you get breakfast included don't expect anything special. Like no round eggs.
Torquay is quite expensive so alcohol and drinks prices at the hotel high.
You can walk to marina in 5 minutes.
No car parking so if you want parking be prepared to walk
10 mins from centre and st David's station by foot but easy walking distance.
Room was spacious and clean.
The breakfast was great too , continental and cooked was included in price.
Parking was payable on site however if the hotel was full I don't think there would be enough spaces
Was great value
The staff were so friendly and breakfast well-organised. It’s the only one where we’ve been able to take our dog in. The hotel is located well for Exeter, Dartmoor and the seaside.
I had an outstanding experience at Leonardo Hotel Plymouth. From the moment I arrived, the staff were warm, welcoming, and incredibly professional, making check-in smooth and stress-free. The room was spotless, spacious, and thoughtfully designed, with a comfortable bed and modern amenities that made my stay relaxing.
The location is perfect—right in the heart of Plymouth, close to the waterfront and local attractions, which made exploring the city effortless. Breakfast was excellent, offering a wide variety of fresh and delicious options to start the day.
What truly stood out was the attention to detail and the genuine hospitality of the team. They went above and beyond to ensure everything was perfect. I highly recommend Leonardo Hotel Plymouth to anyone looking for comfort, convenience, and exceptional service. I’ll definitely be returning!
기차역에서 불과 몇 분 거리에 있는 훌륭한 위치. 오래된 건물처럼 보이지만 객실은 창문에서 좋은 전망으로 편안했습니다. 기본적으로 시내 중심가에 있어 인근 명소까지 걸어서 갈 수 있습니다. 한 가지 부정적인 점은 늦은 체크 아웃에 대해 요금을 청구하고 싶었다는 것입니다.
또 다른 멋진 숙박.
리셉션 직원은 따뜻하고 친절합니다.
바다 전망 스위트로 업그레이드되었으며 만의 아름다운 전망, 깨어날 수있는 전망.
신선한 아침 식사 음식의 거대한 선택, 대기 직원은 매우 친절하고 세심합니다.
위치는 항구까지 언덕을 따라 도보로 몇 분 거리에 환상적입니다.
올해 이 호텔에 두 번째로 머물면서 총 5번 머물렀습니다.
매우 친절한 리셉션 직원. 그들은 내가 즉시 가지고 있던 쿼리 하나를 분류했습니다. 편안한 방. 최상층에 있는 편안한 침대에서 매우 조용하고 방해받지 않는 밤을 즐겼습니다. 에어컨이 잘 갖춰져 있고 필요한 경우 추가 팬도 사용할 수 있습니다. 침실에 좋은 암막 블라인드가 있습니다. Twining 차의 좋은 선택! 미리 전화해서 주차공간이 협소하다는 안내를 받았는데 주차공간이 있어서 너무 기뻤습니다.
The room we were given was at the bottom of a flight of stairs resulting in a lot of noise disturbance throughout the day and night. The hotel itself feels a little dated and the bed was incredibly uncomfortable. The fire alarm at 7am was also an unwelcome wake up call.
The breakfast was good, with a decent selection and the general location is good for accessing local walks and the costal path. Parking is a bit of a nightmare and you can end up with a lengthy walk to the hotel when it is busy.
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리리뷰어I had an outstanding experience at Leonardo Hotel Plymouth. From the moment I arrived, the staff were warm, welcoming, and incredibly professional, making check-in smooth and stress-free. The room was spotless, spacious, and thoughtfully designed, with a comfortable bed and modern amenities that made my stay relaxing.
The location is perfect—right in the heart of Plymouth, close to the waterfront and local attractions, which made exploring the city effortless. Breakfast was excellent, offering a wide variety of fresh and delicious options to start the day.
What truly stood out was the attention to detail and the genuine hospitality of the team. They went above and beyond to ensure everything was perfect. I highly recommend Leonardo Hotel Plymouth to anyone looking for comfort, convenience, and exceptional service. I’ll definitely be returning!
리리뷰어A time share complex selling rooms available on an ad hoc basis. Apartment had a good kitchen, dining are, lounge, separate bedroom and bathroom. Leisure facilities excellent. Location in the middle of very scenic countryside lovely but a drive to nearest town. Room needed a refreshing coat of paint but did not impinge on our stay. Restaurant, bar and small farm shop on site at acceptable cost. Staff very helpful, efficient and friendly.
리리뷰어29/04/2025. We have been to the cliffden hotel three times and had a club room on the first floor they were nice large rooms but this time we were on the second floor our room was very small and claustrophobic nothing like the photos in the booking . We asked for a different room and the man at reception said see me tomorrow morning and if there's a larger room you can have it. Later on in the day my partner went to reception to book a table for an evening meal for us. While she was booking the table the lady at the reception said there were no other rooms you can have. The barman was very polite nice to chat to. We only had one meal in the evening cod and chips could not find much cod it was all batter. Other meal gammon and chips gammon would be good to repair your soles on your shoes. Go to the local chip shop absolutely beautiful. We used the indoor swimming pool which was nice and clean. The gardens are lovely, and the beer is very expensive. Go to the jolly sailor pub with drinks at good prices. Reception is not very helpful. I can't understand why the hotel puts people with dogs on the second floor because when the dog wants to go to the toilet by the time you get down to the entrance the dog has already peed on the carpets. Luckily our dog can hold her pee and she is small enough to carry.I have followed other people with their dogs and seen it. Overall we were very disappointed with our stay this time.
리리뷰어The hotel itself was nice; can’t fault it. Our room however, had a weird, stale smell and was off-putting, with no way to ventilate the room by opening the windows, as you cannot open them - A/C is not a natural ventilation.
Bed was comfortable, slept perfectly fine, just not nice waking up with the smell, as mentioned before.
Breakfast was good, although I’ve had better.
리리뷰어나는 자주 돌아오는 손님입니다.
호텔은 Totnes 메인 스트리트의 맨 아래 끝에 위치하고 있습니다. 음식을 제공하는 번화한 호텔과 바입니다. 건물은 방으로 이어지는 중앙 계단이 하나 있는 오래된 건물입니다. 내가 점유 한 모든 객실은 매우 깨끗하고 세련된 방식으로 장식되어 있으며 침대는 편안합니다.. 차는 좋은 품질입니다. 차 피그 작은 커피 머신과 물 한 병도 제공됩니다.
나는 체강과 채식주의자입니다. 다른 호텔에서 먹는 것은 거의 불가능합니다. 그들은 단순히 내식이 요법을 충족시키지 못합니다. 고맙게도 여기에서 맛있는 아침 식사를 보장합니다.
여기로 돌아온 가장 중요한 이유 중 하나는 고객 서비스입니다. 여기 직원들은 정말 접근하기 쉽고 친절합니다. 숙박과 관련하여 발생할 수 있는 모든 문제는 해결을 돕기 위해 최선을 다할 것입니다.
여기에 공석이 없다면 다른 호텔 등에 머물렀지만 내 경험에서 편안하고 친절한 환경, 아름다운 객실, 토네스를 기지로 하는 위치를 좋아한다면 이곳이 올 곳입니다.
또한 내가 가본 가장 아름다운 영화관에서 가까운 도보 거리에 있으며 주요 번화가를 따라 자리 잡고 있습니다.
내 유일한 소원은 더 많은 무료 주차가 가능했다는 것입니다. 호텔은 호텔 뒤쪽에 약 6대의 차량을 수용할 수 있습니다. 메인 스트리트와 인근 Morrisons에는 유료 주차장이 많이 있습니다.
리리뷰어Hi had a lovely stay at the leonardo hotel in Exeter , had asked for a 1 st floor but was given 4 th floor as I don’t like lifts it’s easier to be on the 1st floor to walk up & down , the man at reception called me & changed the room so all good , love the bar and restaurant area and all staff are friendly , will be staying again soon thankyou mrs Stillwell
AAndyPPThe hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
Kkurisu_sanBig problems at check in but this was actually trip.coms faulty for not confirming booking with hotel.
Trip.com happy to take my money first had to complaint against trip.com the compensated me but with a fight.
Location good you get breakfast included don't expect anything special. Like no round eggs.
Torquay is quite expensive so alcohol and drinks prices at the hotel high.
You can walk to marina in 5 minutes.
No car parking so if you want parking be prepared to walk
AAntony매우 친절한 리셉션 직원. 그들은 내가 즉시 가지고 있던 쿼리 하나를 분류했습니다. 편안한 방. 최상층에 있는 편안한 침대에서 매우 조용하고 방해받지 않는 밤을 즐겼습니다. 에어컨이 잘 갖춰져 있고 필요한 경우 추가 팬도 사용할 수 있습니다. 침실에 좋은 암막 블라인드가 있습니다. Twining 차의 좋은 선택! 미리 전화해서 주차공간이 협소하다는 안내를 받았는데 주차공간이 있어서 너무 기뻤습니다.