My family and I vacationed at the resort in May. We stayed at the Ibero Selection Rose Hall Suites and my other family members stayed on the other side at the Iberostar Rose Hall Beach. When you book the Suites, you can enjoy all the facilities at the Iberostar Rosehall beach. Staff was extremely courteous and friendly. Food was great. I am very particular when it comes to food, but it was awesome, especially the oxtail. Another plus was the kids waterpark, my son enjoyed it. Room was a Junior suite;it was just Ok, view ok, room had no iron, and only a small ironing board. I requested an iron, and the front desk agent Kaleina ensured I received one. What was lacking, was good entertainment on the suites side. I did not see alot of entertainment co-ordinators and engaging activities for guests. But overall, staff on all levels were amazing; Novelette from Security, Kaleina Front desk. Tishauna from Concierge, Natalie Travel/Tour Rep,Stephanie from Dining room and all the others whom we came in contact with. I would recommend it. P.S it's a very big property, so its a pretty long walk from the lobby to your room, even getting to the elevator.
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