VVijayakumar G AFirstly, I was given a room in an extension block that seemed to have been built recently. It was modern but lacked the charm and character of a true heritage property. The main building, with its fireplace and historic ambience, was nowhere to be found. This was especially disappointing considering the premium price I paid, comparable to what you'd expect from a 5-star hotel.
The lack of attention to detail continued throughout my stay. When I checked in on a rainy day, I had to walk to the extension block without an umbrella despite the muddy road. The staff seemed unbothered by this inconvenience. Additionally, the room didn't have slippers, and the floor was cold, with no heating available (although they did provide a basic room heater when requested).
To make matters worse, I had to call the front desk to confirm my room for the second day, which should have been done automatically as part of their standard procedure. This lack of efficiency only added to my frustration.
The toiletries were also woefully inadequate, with only basic soap and shampoo provided. Power cuts were frequent, and I had to notify the front desk each time, which seemed like a hassle the hotel should have anticipated.
The breakfast buffet was uninspiring and lacked flavour. To make matters worse, I had dinner at their restaurant, which was rated top in Ooty, but my experience was average at best. To add insult to injury, they got our order wrong, substituting Nasi Goreng (fried rice) with Mee Goreng (fried noodles). When I brought this to their attention, they made no effort to compensate for the mistake.
In conclusion, Hotel King's Cliff fails to live up to its reputation as a heritage property or even a 2-star hotel. The overpricing and lack of attention to detail make it a poor choice for travellers seeking a comfortable and enjoyable stay in Ooty.
리리뷰어The property is good to stay clean and well maintained, but no restaurant except breakfast, city restaurants are too far auto charges 700 rs return for 3.5 km that is too much, zomato and Swiggy is there, less option of restaurant for vegetarians 2 to 3 only,rest all is good no complains, room 101 should have tinted view glass for privacy reasons, that should be taken care off immediately, request to owner to open restaurant as well for guest atleast . staff is very well trained and behaved thanks 👍
VVinoth SelvinI had a wonderful stay at the hotel. The rooms were clean, comfortable, and well-maintained, creating a very relaxing atmosphere. The staff were friendly, attentive, and always ready to help, which made the experience even more enjoyable. The facilities were excellent, and the food was truly delightful. Overall, it was a perfect blend of comfort and hospitality — I would highly recommend this hotel to anyone looking for a memorable stay.
리리뷰어VERY WELL LOCATED IN THE HEART OF CITY EVERYTHING IS NEARBY THE STAFF IS VEY HELPFUL GOOD CLEAN AND NEAT HOTEL FOR FAMILY TO STAY RESTAURANT AND LOCAL SHOPPING IS CLOSE BY VEG RESTURANT ANAND BHAVAN
리리뷰어Rooms' interiors, reception, restaurant and parking facility are good. Below are points where the hotel needs to work. 1. Repair the water leakage in the rooms as well as in the washroom. 2. During peak times, improve the strength of manpower for the breakfast buffet and also maintain something to keep food warm. I felt almost every guest had problems with getting utensils or warm food.
리리뷰어I have found this property in make my trip. Absolutely this property maintain g clean and neat. The staffs also polite and humble. Main thing is car parking is too good and spacious. The view from the rooms also good
리리뷰어The rooms were good but the standard room bathroom was not hygienic.
The food in the hotel was average.
The location of the hotel is good and the centre of the city. Easy to access