내슈빌 2성급 호텔 검색

Scott was the attendant when we arrived. He was amazing. He was kind, courteous, and extremely helpful. He deserves a raise and a promotion. I was in the 4th floor and the hallways hah ac extremely strong chemical smell, like industrial glue or paint thinner. It was enough to take your breath away. It didn't get into the rooms thankfully, but you certainly didn't want to leave them because it was so strong. We were advised by Scott that the hotel was undergoing renovations and he was extremely apologetic. The room was clean and comfortable. Unfortunately the same can't be said for the shower. The water was lukewarm at best and not warm enough for my granddaughter or daughter to take a shower. We were unable to try the breakfast as we woke up to an area wide power outage due to extreme weather. Overall, the best thing about staying here was the outstanding customer service we received and that would probably be the only reason I would come back again.

쉬운 체크인, 방은 편안하고 깨끗했습니다. 우리가 가진 문제는 우리 방이 호텔의 고속도로 쪽에 있다는 것입니다. 우리 방 바로 바깥에는 Rt 40을 포함한 고속도로 교통의 6-8 차선이있었습니다. 소음은 밤새도록 꽤 시끄 럽습니다. 무료 아침 식사는 이 체인에서 찾을 수 있는 전형적인 유럽식 아침 식사였습니다. 소시지를 먹었지만 맛이 났고 전자레인지에서 나온 것 같았습니다. 축축하고 고무적이었습니다.

이 호텔에 운전할 때 주의해야 합니다. 노로 입구였고 속도가 느려지는 범프가 있는 짧은 거리였습니다. 천천히 조심스럽게 운전하십시오. 체크인 공간과 아침 식사 공간은 매우 작았습니다. 전형적인 모텔은 외부와 복도를 바라보았다. 방 문과 복도 카펫과 커튼은 개선이 필요합니다. 놀랍게도 방 내부는 깨끗하고 냄새가 나지 않았고 웹 사이트의 사진처럼 보였습니다. 주차와 기본적인 조식이 포함되어 있습니다. 호텔 옆에 패스트푸드점이 몇 군데 있습니다. 배고프지 않을 것입니다. 전반적으로 좋은 2 박이었습니다.

Service was excellent. Mandy, general manager, was a less than desirable experience. As a patient at Vanderbilt-Ingram Cancer Center we were chastised for stripping down our bedding. There was no housekeeper available & Mandy made us feel like children for choosing to ***** our own bedding. At the time, getting rest in-between treatments &testing, getting rest was important. It was easier & quicker to make our own bed asap vs waiting for a housekeeper. Despite this experience, we will consider staying here again as it was just over a mile from this hotel. Kudos to Alex, the weekend Manager, and the main maintenance person, together, they made us feel valued as a customer. They provided excellent customer service, support & were able to compensate us for some of the costs with our final bill. Alex, the weekend Manager,nand the Maintenance person

Great location and breakfast. You have to call for housekeeping service, otherwise they won’t come to clean the room by themselves. They definitely need more trollies in a busy hotel like this one. Good experience overall.

I stay here pretty often and never have issues or complain. Unfortunately this stay was not so clean. The handicapped shower, which was not needed, still had black stuff on the floor and the Handicapped chair u put in the shower looked like it had **** on it still. Also the info about the hotel says they have a laundry facility on site but the front desk said they didnt have a my any. Now the beds are always clean and comfortable , and fir the most part the whole room is clean and quiet

The workers were friendly for the most part and the facility was not bad. My boyfriend And I stayed reserved a room for three nights. I guess since we were staying three nights, housekeeping wasn’t supposed to clean our room, which was fine. We didn’t mind, but I went down And asked a staff member for fresh towels, and sheets. As I was changing the sheets, I spotted a huge bedbug!! So I got to looking In the Mattress found three Iive bedbugs. I killed them myself and showed them to the lady at the desk. Obviously, I got really freaked out and could not sleep for the rest of the night. I finally gave up trying to sleep and just checked out at 5am. I would’ve left early than that, but I did not want to be out in that part of Nashville so early in the morning so I waited Until daylight before I left. The staff member did not offer to give me a new room or refund my money. She said she Let her boss know. She Didn’t even try to apologize on behalf of the Hotel. I’m very disappointed in the way The employee handle the situation. As disgusting as bedbugs are, I would’ve understood if she Would have even acted as if she cared. All she said was that it was probably because they Had had an exterminator out there Earlier in the week And it was probably just leftover from the exterminator spraying and stirring things around. I’m going to Call and speak to the manager Monday to Make sure he’s aware of the situation and let him know that his Employee did not handle the situation properly. Honestly, I feel like I should be refunded for the last night. The only reason I stay there is because I could not leave in the middle of the night and also because I did not want to pay for a room at different hotel room when I had already paid for that one. Times are hard and My husband and I were just visiting family. We could not afford to throw money around And go to a different hotel room.

가격이 좋았습니다 침대가 편안했습니다 .. 냉장고가 작동하지 않는 유일한 것은 잘못되었지만 그 외에는 좋았습니다.