니세코 정 스파가 있는 호텔

We went during winter as it is the best season to visit Niseko but what makes our trip exceptionally memorable is this hotel that we can call our 'home' during our 5-night stay in December 2023. The room is exceptionally comfortable and clean but what stands out is the superb hospitality and service from the hotel's team. From the moment we checked in, the Front Office team was very welcoming (shout out to Kiel, Ryoka and the whole team) including the amiable and helpful hotel manager, Ms. Yolande (who took her time to welcome us and have a brief chat). Yolande even made sure to greet the guests every morning as we all walked to the restaurant for breakfast. It is the little things like this that make the difference. And thank you for all the tips and advice which was very very helpful.. During our stay, we were very comfortable and enjoyed the whole winter at Niseko's experience, especially returning to our cosy hotel and room after a long day exploring the small town. Thanks to the housekeeping team who always kept the room in the best condition (I think they make up the room a minimum of two times a day) - I didn't manage to get your names but your work is highly appreciated. On top of that, we always look forward to going for breakfast every morning as the menu prepared is of excellent quality - serving the best produce from Hokkaido like snow king crab. The team at the restaurant deserves much praise. Shoutout to the team (Goong, Korn, Ploy, Nut, Riko and Kristina). Thank you for your warm hospitality and the little conversations we had. I have lots of fond memories during my stay here and I look forward to coming back again real soon and seeing the familiar faces I've met on this trip.

I found the Green Leaf Hotel to be okay, adequate for my needs, but not as good as I expected. The place was disappointing in several ways that were not huge but were significant. Cleanliness in my room was not what I expected of a Japanese hotel – I’d say the cleanliness level was more Australian than Japanese (in my experience, Australian hotels have a very low standard of cleanliness). My room at the Green Leaf had sticky food residue and coffee cup rings on tables left by previous occupants, and the toilet seat had some disturbing spots or dry residue. I felt the need to wipe down the room with a damp towel. The furniture in my room looked a bit battered and tired, room carpet and fabrics looked stained and dirty. The bathroom was dimly lit, and the bath/shower waste outlet was slow to empty. The toilet roll holders were inexplicable: the toilet roll was impaled on a spindle which was then inserted into a toilet roll holder on the wall, a conventional design. However, the spindle did not fit the toilet roll holder. It was a waste of time using the toilet roll holder; every time I tried to pull toilet paper from the holder, the toilet roll and spindle just fell out of it. Therefore, I just left the toilet roll on the floor. However, every day, the cleaner would precariously re-insert the toilet roll on its spindle back into the holder, from where it would fall out again the first time I tried to pull toilet paper from it. Very strange, and not what I expected from a culture based on perfection. Also, if your bedside tables are like mine, beware. They will not be screwed to the wall, and they have drawers that, if you open them, tilt the table forwards, throwing your mobile phone or Rolex to the floor, or neatly emptying your cup of tea and pot noodle into the drawer and its contents. Again, inexplicably bad design, not what I expected of Japan. Another oddity that happens in many a hotel. My wardrobe had a long hanger rail, but I was provided with only five coat hangers. Why do hotels do that – provide a big wardrobe but only a few coat hangers? It makes no sense at all. However, I was provided with more hangers after I asked twice for them. One morning, water from the hot tap came out brown rather than clear. I reported it and it didn’t happen again. So, several significant areas of disappointment. However, the hotel was good in many key ways. My bed looked clean and was comfortable. The staff were great, as was the onsen. Breakfast was good. The hotel restaurant only serves one type of dinner, but it is very good. The hotel is ski in/ski out, and has a good boot room. I had a great time skiing from The Green Leaf Niseko Village for six nights. However, I’m not sure I’d recommend it, and if I go to Niseko again, I’ll go to a different hotel, probably one in Grand Hirafu. Why Grand Hirafu? One might say that Niseko Village is oddly named. The one thing it isn’t is a village. It has ski lifts, a ski area, at least two hotels, so

이것은 우리가 머물렀던 최고의 료칸입니다! 우리는 전에 *****와 개인 온천이 있는 료칸을 꽤 많이 갔는데, 이 료칸이 우리에게 최고의 경험을 주었습니다! 제공되는 식사는 5성급 레스토랑의 고급 음식과 같습니다. 서비스는 완벽합니다. 우리는 개인 온천이 있는 넓은 방을 예약했습니다. 야외 온천 속에서 눈 경치를 감상하는 것은 환상적인 경험입니다! 이 료칸에는 그들이 정말 중요하게 생각하는 많은 세부 사항이 있습니다! 직원은 영어와 중국어를 구사할 수 있습니다. 항상 우리를 섬기는 직원은 Keiichi Kichuchi이며 그는 친절하고 인내심이 있습니다. 그는 일본의 문화를 설명하는 데 매우 열정적입니다. 객실은 많지 않지만, 손님들이 쉴 수 있는 열린 공간이 많이 있습니다. 우리는 돌아올 것이라고 확신합니다!!

Another wonderful experience. We ventured back to Niseko this year and Hinode Hills was our automatic choice. We loved our experience so much in 2022 that we invited another family along and they stayed in two 1-Bedroom apartments. It was great to see Selena and Novita again this year, it was also meet new staff in Natasha, Olivia and many other friendly and helpful faces. They did everything in their power to assist. All in all another 5-star experience.

주로 홋카이도의 여름은 곤충이 많으며 우키요의 문제가 아니지만 환경은 일류이며 여름 창 밖의 풍경은 매우 즐겁습니다.