픽업/샌딩 서비스 제공하는 루사카 호텔

Had a wonderful stay here, I like the hotel’s location because it makes it convenient to go into town. The staff are very helpful and professional, they attended to my needs on time. I also liked the cleanness of the room. Will definitely comeback for another stay.

房間就是國內維也納標準，服務人員水平有待提高，三天叫她才打掃一次，還把舊毛巾又掛回去，有點無語。多一個人入住，早餐要加收20美金，丟那聲，20人民幣都不值。唯一大優點房間給抽煙

From the moment I arrived the staff really stood out as wanting to meet my needs/expectations (a bit of an early check in) without any fuss or bother. I really found the room to be excellent with that ”classis lovely crisp linen” feeling as soon as I climbed into my large bed after a very long flight to get to Lusaka. Absolutely on my ”go back to list” for my next visit to Lusaka

방은 훌륭했고 서비스는 좋았습니다. Taj Pamodzi 직원은 매우 잘오고 있으며 예약, 회원 체크인 및 체크 아웃과 관련하여 EPICURE 서명 직원과 조정할 수 있습니다. 모든 것이 정시에 이루어졌습니다. 나는 Taj Pamodzi Hotel Epicure Signature 팀의 회원이 될 친구, 비즈니스 동료를 주저하지 않고 추천합니다.

시설: 완비된 시설 위생: 깨끗하고 위생적 환경 : 많은 녹지가 있으며 관광 비즈니스에 적합합니다. 출장과 편리한 교통. 아침 식사가 제공되며 사무실이 매우 편리합니다. 다음에 출장시 여기를 계속 선택하십시오!

Visit twice a year and so nice to come back at this hotel. Rooms are spot on, clean, good beds and a wonderful service. I am recognized as a returning guest and that is really wonderful. I love to have a meal in the lounge as the restaurant is more formal. Will definitely come back!

I went to the Ciêla Resort And Spa in Lusaka during a 9-hour layover on September 20, 2024. I thought it would be a nice place to kill time by getting a spa treatment and grabbing a good meal before a red eye flight. The resort was beautiful, the spa treatment was nice and the meal at The Brewery was much nicer than any options at the airport or on an airplane. That said, I was very disappointed to discover I had been charged twice for the spa treatment at the onsite spa and twice for my meal at The Brewery Restaurant. At the spa, I was told my credit card didn't go through the first time and asked to try again. At The Brewery restaurant, I was shown the credit card machine that said failed, however since I was connected to the wifi there, I received a text saying my credit card had been charged. I said as much to the service person who went to get the manager. The manager said it failed, possibly due to the power issues, and that the charge would be reversed because it failed. I was asked to try again so I used a different credit card. I noticed on my layover in Dubai that I was sent two text messages about my credit card being charged at the spa at the Ciêla Resort. Once I got home, I checked my online statement and saw the duplicate charge at the Spa. I tried calling the spa but couldn't reach anyone. The person at the front desk said I had to speak to someone at the spa. Being tired from my travels home and feeling the jet lag, I gave up at that time. I looked for an email address or another way to reach someone to no avail. I was left to hope the Ciêla Resort would notice the error and correct it on their own. As I was checking my credit card statements today to pay my bills, I found I was indeed charged twice at both places I went within the Ciêla Resort And Spa. With no way to contact or speak to anyone at the hotel, I contacted my credit card company to dispute the charges. Beware of being told your credit card didn't work and being asked to try again, don't use a debit card to pay for anything at the resort and check your credit card statement closely when you get home. What I thought was a good idea and a place to go to kill time during a long layover has become a headache. Something is shady about this facility and I won't return to this resort on my next trip to Zambia. Thankfully, this is the only bad thing I can say about my 2.5 week trip to Zambia.

우선 이 호텔의 픽업 및 샌딩은 인원수 기준입니다! 1인 350과차, 우리 2인 700과차! 떠날 때는 택시를 타러 공항으로 갔다. 한 대의 자동차는 한 번에 350콰차였습니다. 모두가 호텔을 픽업하고 싶어했습니다. 둘째, 온라인으로 객실 요금을 결제한 후 실제로 매장에서 차감된 후 항상 객실 요금을 이미 지불했다고 강조했습니다. 프론트 데스크에서 다시 청구하지 않겠다고 했지만 체크아웃 후 차감된 것으로 나타났습니다. 환불된 돈이 도착하지 않았다고 호텔에 따르면 한 달이 걸린다고 합니다! 내가 떠날 때 나에게 주어진 목록은 여전히 잘못되어 다른 사람들에게 주었습니다. 그리고 호텔에는 환전 서비스가 없습니다. 레스토랑은 9층에 하나뿐이므로 이것을 선택하지 않을 것입니다! 씨트립도 안믿어! 나에게 주어진 정보는 호텔과 완전히 일치하지 않습니다! 큰돈을 풀기 위해 뒤를 쫓았지만 돌아오지 않았다!

팀의 뛰어난 서비스 덕분에 Southern Sun Ridgeway Hotel에서 놀라운 숙박을 했습니다! 접수원인 Flyness는 스타였습니다! 그녀는 내 예약 및 체크인 과정을 원활하고 효율적으로 만들었습니다. 그녀의 따뜻한 환영과 신속한 서비스는 환상적인 숙박을 위한 분위기를 조성했습니다. 미소로 나를 맞이하고 편안하게 내 방으로 안내해 준 포터 Nalwendo에 대한 특별한 언급. 보안에서 무고한 것도 매우 친절했고 머무는 동안 내 안전을 보장했습니다. 호텔 직원은 편안하고 기억에 남는 경험을 보장하기 위해 진정으로 그 이상을 넘어갑니다. 탁월한 서비스와 멋진 숙박을 원하는 사람에게 Southern Sun Ridgeway Hotel을 적극 추천합니다. 잊지 못할 체류를 만들어준 Flyness, Nalwendo, Innocent 및 전체 팀에 감사드립니다!

시설: 완비된 시설 위생: 깨끗하고 위생적 환경 : 많은 녹지가 있으며 관광 비즈니스에 적합합니다. 출장과 편리한 교통. 아침 식사가 제공되며 사무실이 매우 편리합니다. 다음에 출장시 여기를 계속 선택하십시오!