호텔 평점의 신뢰성을 보장하기 위해 단순히 평점의 평균값을 계산하는 게 아니라, 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 과학적인 계산 방식을 통해 최종 평점을 산출합니다.
실제 투숙객 이용후기
위치8.9
시설8.7
서비스8.8
청결도8.9
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정렬 기준:
모든 리뷰(49)
높은 평점 리뷰(46)
사진/동영상 리뷰(9)
평점 낮은 리뷰(3)
Desh
투숙일: 2023년 11월
커플
리뷰 3개
4.0/10
작성일: 2023년 12월 22일
Hotel Lago Titicaca needs some serious renovations to claim they are a 5 star hotel. Service at the front desk was not too friendly and the restaurant seemed to follow behind which might require looking at the entire team. They have a property that is capable of being truly remarkable but ownership and management just don’t know how to make that happen. Very sad.
번역
Jujunana
투숙일: 2023년 11월
친구와 여행
리뷰 27개
8.0/10
아주 좋음
작성일: 2024년 2월 4일
Nice lake view and good location away from downtown. There was loud music/ performance at night (before 11pm) tho
During our trip through Peru, one of the destinations we visited was Lake Titicaca. To explore this area, we stayed for two nights at the GHL Hotel Lago Titicaca. The hotel’s main asset is its location, offering extraordinary views of the lake. Although rooms facing the lake are more expensive, the additional cost is well worth it. Unfortunately, the journey to Juliaca Airport takes over an hour. Despite the hotel being rated as a 5-star establishment, we disagree with this classification. The infrastructure is quite simple, even basic. The lobby lacks any notable features, and the bar and dining areas are unremarkable. However, the price is attractive, and the staff is attentive and friendly. Check-in proceeded without incident, and we were assigned room #420 with a lake view. The room was tiny, making it difficult to move without bumping into things. The TV had two different remote controls that were hard to use, requiring staff assistance. The air conditioning temperature couldn’t be adjusted; only the fan speed could be changed, and it was incredibly noisy. The king-size bed had cotton sheets and was moderately comfortable. The large windows weren’t impeccably clean, with visible fingerprints on the glass. Bathrobes and slippers were provided, along with water and tea, but no coffee. The bathroom was minimal, featuring a bathtub with plastic curtains. Basic bath amenities were supplied, with some replacements only available upon request. We had the buffet breakfast at the restaurant and a light meal at the bar, both of which we enjoyed.  In conclusion, this hotel is basic, offers good value for money, and boasts a unique location. Therefore, it might be a good choice for short stays. 
번역
숙소 답변: Dear Jorge Thank you for taking the time to share such a detailed review of your stay. We are pleased to hear that you enjoyed the hotel’s extraordinary location and the beautiful views of Lake Titicaca, as well as our attentive and friendly staff. Many guests agree that the unique setting and scenery are among our greatest assets. We appreciate your honest feedback regarding the infrastructure and room comfort. While some guests find the property charming and well maintained, we understand that expectations for a 5-star hotel can vary, especially regarding room size and amenities. Your comments about the lobby, bar, and dining areas, as well as the air conditioning and cleanliness, are very valuable to us as we continuously strive to improve our facilities and services. We are glad you enjoyed the buffet breakfast and your meal at the bar, and that check-in was smooth. Thank you for noting the value for money and for highlighting that the hotel can be a good choice for short stays, especially for those seeking remarkable views and a tranquil atmosphere. We hope to have the opportunity to welcome you again and provide an even better experience in the future. Sincerely, Elizabeth Carlotto General Manager GHL Hotel Lago Titicaca
Climber27492090916
투숙일: 2025년 1월
1인 여행자
10/10
강력 추천
작성일: 2025년 2월 24일
I ordered a pisco at the bar and it was written on the foam like a cappuccino and it said Lake Titicaca. I am very impressed. Paul, apriciate it.
번역
숙소 답변: Dear Climber We would like to express our heartfelt gratitude for your experience at our hotel bar. We are delighted to hear that you enjoyed the pisco you ordered and that the personalized presentation with the name of Lake Titicaca on the foam impressed you. It's wonderful to know that Paul, our bartender, was able to surprise you with this special touch. Pisco is a symbol of Peruvian culture, and we are proud to offer it in such a creative and personalized way. We appreciate your recognition and commit to continuing to innovate and provide unique experiences for our guests. We look forward to serving you again soon. Thank you for choosing us! Sincerely, Elizabeth Carlotto General Manager GHL Hotel Lago Titicaca
리뷰어
투숙일: 2024년 12월
기타
4.0/10
작성일: 2025년 1월 8일
Our stay at this advertised “five-star” hotel was filled with disappointments, particularly with the accommodations and the lack of accountability from the management. While there were some redeeming qualities, such as the excellent staff who were eager to please (Leslie and Franz at the front desk, Lucio the bellman, Hugo the restaurant waiter, housekeeping ladies, etc) and the tasty and tastefully presented food at the restaurant, the overall experience fell far below expectations. This place is reminiscent of a 1970s/80s hotel with dated interiors and furniture and stained carpeting, and does not merit more than 3 stars in my opinion and based on our experience. On our Peru tour, we had previously stayed in truly 5-star properties such as Inka Del Tambo (Marriott) in Urubamba and Inkaterra Machu Picchu (Aguas Calientes) and Inkaterra La Casona (Cusco) - superb properties all, and it was hugely disappointing that GHL Lago Titicaca advertised itself as 5-star and took my money accordingly! Even after our travel agent followed up on our behalf, there was zero management accountability; instead they pretty much called me a liar for highlighting the gross deficiencies at the property even after I presented photographic evidence. Room Experience: The issues with our accommodations began immediately upon arrival. The first two rooms we were allotted were uncomfortably hot, with no adequate climate control. Despite the hotel’s attempt to remedy the situation by providing a portable fan, it did little to mitigate the oppressive heat. After raising our concerns, we were moved to what seemed like more acceptable rooms. Initially, we thought this would finally offer some relief, but later, we discovered a blood stain on the bedroom curtain, hair on the supposedly clean bedsheets, and crumpled floor carpeting. This was a frustrating end to what had already been a challenging process, leaving us feeling increasingly dissatisfied and questioning the hotel’s standards of cleanliness and comfort. Customer Service and Accountability: Compounding the issues with the rooms was the hotel management’s complete refusal to take responsibility for the problems we raised. Rather than acknowledging and addressing the valid concerns we brought to their attention, the management dismissed them entirely and even implied that we, as customers, were being unreasonable. This lack of accountability was deeply disappointing and turned what could have been a moment to rectify the situation into a display of poor professionalism. Restaurant Experience: The hotel restaurant offered a rare bright spot in an otherwise lackluster stay. While service was slow and the waitstaff rarely checked on us, the food itself was outstanding. Every dish was visually appealing and delicious, showcasing a clear attention to detail and culinary expertise. We thoroughly enjoyed the meals and appreciated the high quality of the dining experience, though the delays in service made it harder to f
번역
6/14
숙소 답변: Dear Txtraveler We deeply respect your feedback and sincerely regret that your experience fell short of your expectations. Please rest assured that we take your comments seriously as part of our commitment to continuous improvement. Respectfully, Oswaldo Soto General Manager GHL Hotel Lago Titicaca
traveltalesofales
투숙일: 2024년 11월
커플
8.0/10
아주 좋음
작성일: 2024년 12월 23일
Staying at GHL Titicaca was a memorable experience, mainly because of its stunning location on the shores of Lake Titicaca. The hotel itself is built with a rustic, yet modern aesthetic, offering guests a serene escape. The overall atmosphere is calm, making it a perfect retreat after a long day of exploring the nearby attractions. The expansive views of the lake are absolutely breathtaking, and the property's architecture blends well with the natural surroundings. LOCATION: The hotel's location is one of its strongest points. Situated directly on the edge of Lake Titicaca, it offers unparalleled views of the lake, especially at sunrise and sunset. It's also fairly close to the city center, making it easy to access nearby shops, restaurants, and local attractions. However, it’s a bit isolated, so if you want to explore the area, you’ll need to rely on a car or taxi. DINE + DRINK: The dining experience at GHL Titicaca is quite good, with a mix of Peruvian and international dishes. The restaurant has a lovely ambiance, and the staff is attentive. Breakfast is well-reviewed, offering a variety of fresh options. The choice of drinks are decent, and the hotel’s bar offers a cozy spot to relax, with mindblowing views. ROOM: We stayed in Room 200, which was a SUITE room, so this review is based on that; SIZE: Spacious enough for 2 adults and simple baggage; VIEW: Million dollar views of the magical lake; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting us to sleep; BATHROOM:Good sized bathroom with a Stand-in shower; TOILETRIES: good quality toiletries FACILITIES: The hotel offers a solid range of facilities, including a spa, a fitness center, and an outdoor terrace with sweeping views of the lake. SERVICE: Friendly staff that cared for all our needs with a smile and made us feel pampered and well taken care of. Special Shout-out to PAUL at the bar and ANASTASIO and JOHANN at the restaurant for hosting us wonderfully! HOW WIRED YOU WILL BE: Free Wi-Fi that works well all over the property, and the speed is good! Big Smart TV(one each in the living room and bed room) dishing out a wide variety of channels spanning sports, news, music, movies, and entertainment in multiple languages
번역
6/17
숙소 답변: Dear Traveltalesofales Thank you for your wonderful review of GHL Titicaca! We are thrilled to hear that you had a memorable experience during your stay, particularly enjoying our stunning location on the shores of Lake Titicaca. We’re glad you appreciated the rustic yet modern aesthetic of our hotel and found it to be a serene escape after exploring the nearby attractions. It’s great to know that the breathtaking views, especially at sunrise and sunset, added to your experience. We are also pleased that you enjoyed our dining options and found our staff attentive and friendly. Your shout-out to Paul, Anastasio, and Johann is much appreciated, and we will make sure to share your kind words with them. Thank you for highlighting the spaciousness and comfort of your suite, as well as the amenities we offer. Your feedback regarding the facilities is invaluable, and we will continue to work on maintaining and improving our property. We look forward to welcoming you back for another scenic escape in the future! Sincerely, Oswaldo Soto General Manager GHL Hotel Lago Titicaca
리뷰어
투숙일: 2025년 6월
기타
10/10
강력 추천
작성일: 2025년 7월 31일
The attention was excellent, Marcelo was very friendly and the cocktail was delicious, he was always asking if everything is fine, the view was amazing, nice place to share with friends, I really love it. Thank you for this unique experience.
번역
리뷰어
투숙일: 2025년 6월
기타
10/10
강력 추천
작성일: 2025년 7월 30일
Very happy with the location of the hotel and services offered. Very good restaurant (whether for breakfast or dinner). But most of all, very friendly staff: I’d like to make a special mention to Katy and David from the restaurant staffing who did all to make our experience pleasant, by recommending food, desserts or wine. And doing it all with such friendly smiles. They’re both great ambassadors of the hotel. We loved our Peruvian hosts!
번역
리뷰어
투숙일: 2025년 6월
기타
10/10
강력 추천
작성일: 2025년 7월 29일
Fantastic location and views. Excellent restaurant with delicious food. Impeccable service througout. Thank you Juan!!!