GHL Hotel Lago Titicaca 후기

Hotel Lago Titicaca needs some serious renovations to claim they are a 5 star hotel. Service at the front desk was not too friendly and the restaurant seemed to follow behind which might require looking at the entire team. They have a property that is capable of being truly remarkable but ownership and management just don’t know how to make that happen. Very sad.

Nice lake view and good location away from downtown. There was loud music/ performance at night (before 11pm) tho

普諾這個地方好一些的酒店選擇確實不多，這個酒店實在太太太太太臟了，換了3個房間，床單和被子都是臟的，最後穿着衣服睡的，然後最可怕的是第一個327房間床居然是壞的，浴巾都是黑色的，329房間更可怕，床單和被子都是黑色的臟兮兮的東西，338房間是家庭房3個床，但是房間不是湖景，房間有噪音！具體每個人怎麼選擇全靠您自己吧！反正我要求就是乾淨安靜

環境一流，房間太小，設施比較陳舊，早餐不錯，有無麩質餐。

環境優美，可以讓前台幫忙叫車租車，到鎮上10-15索

非常滿意 早餐不錯

洗澡水很小

全南美最好

During our trip through Peru, one of the destinations we visited was Lake Titicaca. To explore this area, we stayed for two nights at the GHL Hotel Lago Titicaca. The hotel’s main asset is its location, offering extraordinary views of the lake. Although rooms facing the lake are more expensive, the additional cost is well worth it. Unfortunately, the journey to Juliaca Airport takes over an hour. Despite the hotel being rated as a 5-star establishment, we disagree with this classification. The infrastructure is quite simple, even basic. The lobby lacks any notable features, and the bar and dining areas are unremarkable. However, the price is attractive, and the staff is attentive and friendly. Check-in proceeded without incident, and we were assigned room #420 with a lake view. The room was tiny, making it difficult to move without bumping into things. The TV had two different remote controls that were hard to use, requiring staff assistance. The air conditioning temperature couldn’t be adjusted; only the fan speed could be changed, and it was incredibly noisy. The king-size bed had cotton sheets and was moderately comfortable. The large windows weren’t impeccably clean, with visible fingerprints on the glass. Bathrobes and slippers were provided, along with water and tea, but no coffee. The bathroom was minimal, featuring a bathtub with plastic curtains. Basic bath amenities were supplied, with some replacements only available upon request. We had the buffet breakfast at the restaurant and a light meal at the bar, both of which we enjoyed.  In conclusion, this hotel is basic, offers good value for money, and boasts a unique location. Therefore, it might be a good choice for short stays. 

I ordered a pisco at the bar and it was written on the foam like a cappuccino and it said Lake Titicaca. I am very impressed. Paul, apriciate it.

Our stay at this advertised “five-star” hotel was filled with disappointments, particularly with the accommodations and the lack of accountability from the management. While there were some redeeming qualities, such as the excellent staff who were eager to please (Leslie and Franz at the front desk, Lucio the bellman, Hugo the restaurant waiter, housekeeping ladies, etc) and the tasty and tastefully presented food at the restaurant, the overall experience fell far below expectations. This place is reminiscent of a 1970s/80s hotel with dated interiors and furniture and stained carpeting, and does not merit more than 3 stars in my opinion and based on our experience. On our Peru tour, we had previously stayed in truly 5-star properties such as Inka Del Tambo (Marriott) in Urubamba and Inkaterra Machu Picchu (Aguas Calientes) and Inkaterra La Casona (Cusco) - superb properties all, and it was hugely disappointing that GHL Lago Titicaca advertised itself as 5-star and took my money accordingly! Even after our travel agent followed up on our behalf, there was zero management accountability; instead they pretty much called me a liar for highlighting the gross deficiencies at the property even after I presented photographic evidence. Room Experience: The issues with our accommodations began immediately upon arrival. The first two rooms we were allotted were uncomfortably hot, with no adequate climate control. Despite the hotel’s attempt to remedy the situation by providing a portable fan, it did little to mitigate the oppressive heat. After raising our concerns, we were moved to what seemed like more acceptable rooms. Initially, we thought this would finally offer some relief, but later, we discovered a blood stain on the bedroom curtain, hair on the supposedly clean bedsheets, and crumpled floor carpeting. This was a frustrating end to what had already been a challenging process, leaving us feeling increasingly dissatisfied and questioning the hotel’s standards of cleanliness and comfort. Customer Service and Accountability: Compounding the issues with the rooms was the hotel management’s complete refusal to take responsibility for the problems we raised. Rather than acknowledging and addressing the valid concerns we brought to their attention, the management dismissed them entirely and even implied that we, as customers, were being unreasonable. This lack of accountability was deeply disappointing and turned what could have been a moment to rectify the situation into a display of poor professionalism. Restaurant Experience: The hotel restaurant offered a rare bright spot in an otherwise lackluster stay. While service was slow and the waitstaff rarely checked on us, the food itself was outstanding. Every dish was visually appealing and delicious, showcasing a clear attention to detail and culinary expertise. We thoroughly enjoyed the meals and appreciated the high quality of the dining experience, though the delays in service made it harder to f

Staying at GHL Titicaca was a memorable experience, mainly because of its stunning location on the shores of Lake Titicaca. The hotel itself is built with a rustic, yet modern aesthetic, offering guests a serene escape. The overall atmosphere is calm, making it a perfect retreat after a long day of exploring the nearby attractions. The expansive views of the lake are absolutely breathtaking, and the property's architecture blends well with the natural surroundings. LOCATION: The hotel's location is one of its strongest points. Situated directly on the edge of Lake Titicaca, it offers unparalleled views of the lake, especially at sunrise and sunset. It's also fairly close to the city center, making it easy to access nearby shops, restaurants, and local attractions. However, it’s a bit isolated, so if you want to explore the area, you’ll need to rely on a car or taxi. DINE + DRINK: The dining experience at GHL Titicaca is quite good, with a mix of Peruvian and international dishes. The restaurant has a lovely ambiance, and the staff is attentive. Breakfast is well-reviewed, offering a variety of fresh options. The choice of drinks are decent, and the hotel’s bar offers a cozy spot to relax, with mindblowing views. ROOM: We stayed in Room 200, which was a SUITE room, so this review is based on that; SIZE: Spacious enough for 2 adults and simple baggage; VIEW: Million dollar views of the magical lake; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting us to sleep; BATHROOM:Good sized bathroom with a Stand-in shower; TOILETRIES: good quality toiletries FACILITIES: The hotel offers a solid range of facilities, including a spa, a fitness center, and an outdoor terrace with sweeping views of the lake. SERVICE: Friendly staff that cared for all our needs with a smile and made us feel pampered and well taken care of. Special Shout-out to PAUL at the bar and ANASTASIO and JOHANN at the restaurant for hosting us wonderfully! HOW WIRED YOU WILL BE: Free Wi-Fi that works well all over the property, and the speed is good! Big Smart TV(one each in the living room and bed room) dishing out a wide variety of channels spanning sports, news, music, movies, and entertainment in multiple languages

The attention was excellent, Marcelo was very friendly and the cocktail was delicious, he was always asking if everything is fine, the view was amazing, nice place to share with friends, I really love it. Thank you for this unique experience.

Very happy with the location of the hotel and services offered. Very good restaurant (whether for breakfast or dinner). But most of all, very friendly staff: I’d like to make a special mention to Katy and David from the restaurant staffing who did all to make our experience pleasant, by recommending food, desserts or wine. And doing it all with such friendly smiles. They’re both great ambassadors of the hotel. We loved our Peruvian hosts!