플라야블랑카 Museo Atlantico Underwater Museum 근처 호텔

We have just returned from a 10 day family holiday at dreams. We had a room overlooking the kids slide pool and stayed on an All Inclusive basis. The hotel is stunning and is refurbished to a very high standard. The lobby and communal areas are beautiful & have a very luxurious feel. Our room was perfect for us - clean & comfortable. Rooms are cleaned daily to a good standard and the mini bar is replenished with drinks daily. The beds and linens are very comfortable - we slept really well our entire trip. Small gripe we weren’t given towels 2 days but we were able to order them on the app to be delivered to our room. The food in the hotel does vary in terms of quality. Breakfast in the world cafe is great - plenty of options to choose from and generally something for everyone. To be honest I can’t really say the same about lunch and dinner in the buffet, we only had dinner once and lunch once, and neither time were we impressed much. The coco cafe is a lovely alternative if you don’t mind a lighter lunch or some cake/coffee instead. They do a great caramel frappe and they also have some really yummy ice creams - our daughter loved it there. The A La Carte restaurants are much better , although again standards vary. Our favourite was Portofino closely followed by The Bluewater Grill. The asparagus & Iberian ham soup is gorgeous! Sabor had great starters and desserts but the mains were a little hit & miss. Himitsu was a bit of a let down for us. We stayed at Dreams in the Caribbean and Himitsu was our favourite, however my husband had a green seafood curry that was neither green nor curry. He said it was like drinking a salty soup. The chocolate dessert again wasn’t great, not a 5* offering. My main feedback or hopefully constructive criticism would be lack of consistency. I ordered the same dish two nights in a row - first night amazing - second night just ok. We also had a few occasions where we ordered the same thing but they came out looking different. Or dishes advertised as containing certain ingredients but arriving without.If things could just be a bit more consistent it would really improve the experience. One of my favourite things about the hotel is the staff. I’ve got to say that whilst there were times I could see that they need more, the ones that are there are incredibly hard working, passionate and professional. We were treated like family from the moment we arrived until the moment we left. I’d like to give a special mention to Maria & Sarah at the kids club who were great with our little girl. Victoria at the Marlin bar who helped me practice my Spanish - she’s a gem! Hugo & Denisa on the entertainment team - so much fun and laughter had with these two. And in the restaurants Aaron, Gorka & Marcos always made us feel so welcome and taken care of. And of course Daniel - every hotel should have a Daniel he is just so lovely and makes your guest experience very special. Our daughter was delighted every time she saw him. O

I am currently staying at this hotel, for the 3rd time this year but unfortunately the shine is definitely rubbing off. I am one of the visitors who suffered from the sickness bug for 2 days and have to agree the evening meal food is terrible even in the Italian restaurant not good I was in there last night and was served a Luke warm lasagne (pork and mushroom) and you could have soled your boots with the pork it was that tough, breakfast ok plenty to choose from, I agree it could greatly benefit from an upgrade chipped units in the sitting area of the rooms,various states of sofas from stained and tatty to ok, unless you go for the deluxe rooms which have been refurbished and they are very nice, cleanliness overall I have found to be very good the sunbed situation is an absolute joke, people are sitting on beds at 8 am to get a bed or towels put on when you are told no reserve but nobody seems to do anything about it, overall the staff are lovely and helpful and being a smaller hotel it is friendly but the food situation really needs addressing, was hoping to return again for xmas but seriously considering alternatives

We decided to book a ten day break as a treat to ourselves. On first impression the hotel looks quite grand and because we arrived late we found out that AI was 24/7 with a small help yourself bar/cafe doing alcoholic drinks and self service buffet food by the pool area. Our room had a good view of the hotels pools, the sea and across to Playa Blanca. The food was really nice across all meal times and nothing was too much for the staff. On the occasions we used the pool bar, the food there was good, but obviously limited variety. We didn't book as Elite Supreme, but they had their own restaurant and bar area, with branded drinks. The hotel, although very nice, is starting to look a bit worn and tired in certain areas. The entertainment was OK on some nights and not so good on others. The adult only pool area was packed everyday, but we chose to sunbathe away from there as we went out of peak holiday time. Playa Blanca is a good walk away, about 30-40 mins on foot, 5-10 mins by cab, and 10-15 mins by bus. There's a few activities that are run from the hotel, I opted for the guided kayak and snorkel expedition, which lasts three hours, and the guide was very good and if you're fit enough I can thoroughly recommend it. They also do scuba diving, which I heard is also a very good experience at competitive rates. Overall, my wife and I really enjoyed our stay here. The hotel staff, from reception to the bar, the restaurant, the cleaners and animation are a credit to the hotel. They even put a bottle of champagne in the room on my birthday. I can honestly recommend this hotel.

2월에 이 호텔을 방문했고 절대적으로 좋아했고 돌아올 때까지 기다릴 수 없었습니다. 그러나 나는 모든 훌륭한 레스토랑 직원과 바 직원이 사라지고 현재 모집이 너무 경험이없고 대처하기 위해 고군분투하고 있다는 것을 믿을 수 없었습니다. 따라서 낮에는 로비 바에서 오랫동안 줄을 서고 저녁에는 50 명이 작은 바 뒤에 1 개의 서버를 기다리고 있기 때문에 완전히 받아 들일 수 없었습니다. 손님은 바 서버에서 정말 좌절하고 분노를 분출합니다. 머무는 동안 나는 이 호텔이 모든 부서에서 고군분투하고 있으며 리더십이나 지시가 없으면 심각한 영향을 미칠 수 있음을 목격했습니다. 청소 직원이 너무 조직적이고 효율적이며 높은 수준을 유지하기 위해 열심히 일하기 때문에 호텔이 매우 깨끗하다는 긍정적 인 점 중 하나는 호텔입니다. MYND는 웰빙과 웰빙 관리가 도움이 되지 않고 어려움을 겪고 있는 직원들에게 안내를 제공해야 한다고 설교합니다.

My young daughter and I have been coming to Caybeach Sun the last few years. We absolutely love coming here. There is an onsite shop that has all the essentials and more, staff in the shop are lovely. There’s 2 big swimming pools, a kids pool and water slides. There’s a pool bar where you can order food and drinks through out the day, staff at the pool bar work very hard getting everyone’s order to them, they are nice and helpful. The apartments are nice, spacious and comfortable. Reception and night staff are absolutely lovely, nothing is ever too much hassle. Especially Andreas who’s always cheerful and nice. One person who really stood out to me this year is Pika the entertainer, my god he is a ball of energy. He is great with the kids. Pika does activities during the day around the pool area and gets families involved adults and children. It’s great fun. Evening entertainment the kids love tattoos and mini disco, there does be bingo, karaoke, just dance and all sorts of evening entertainment for everyone to enjoy. Pika will talk to all the families and get everyone involved. He makes a big effort to speak in English for people like me who aren’t great with the Spanish language just yet . Hats off to pika he is very good at his job. The beach and town are only about 10-15 minute walk or 2-5 mins in a taxi. Great holiday this year.

I came down for my birthday and the hospitality at THB Tropical Island is unmatched, I have stayed at 4* & 5* and never received a service and welcome as sweet as here. From the premium pool bar to reception, all the employees were incredibly sweet and made the extra mile for my birthday to the point I cannot wait to return. Thank you to the staff here, you guys really deserve it. I will update this review with names as you all deserve a special shout out.

I am writing this with the earnest aim of helping others make an informed choice before you decide to stay here. I was taken on holiday as a kind gift- for which I am grateful- however, had this been under different circumstances, I would have felt very differently- and the following is facts- 1) All inclusive - the silver wristband has more restrictions than the pandemic - get a gold wristband- you can't get served at certain bars with the silver, go to certain areas, go to the adults only pool etc. - it's ridiculous. (And I was told by the people with the gold bands that theirs was not much better but definitely less restrictions) 2) This is rather serious - over the course of the 7 days, out of the 9 or 10 people I loosely befriended and got talking to, 4 of those people got food poisoning, including myself. That cannot be a coincidence. We all got it on different days, (mine, going by what I was bringing back up, seemed to be a delightful mixture of peppers, mushrooms and mediteranean vegetables) - others said they got it off the salad, others said it was from other foods- so there is clearly a problem here with hygiene or the food - 1 of these people lived with other serious health conditions and because of the food poisoning had to have over 600 euros worth of injections from the Doctor. It's all inclusive- imagine if you didn't have 600 euros spending money in your bank account? The food poisoning passed after 24 hours starvation- but it was very painful and extremely unpleasant during that time - stay close to a toilet! 3) If you want an adults only holiday, this is NOT the resort for you. Mainly families and kids. 4) If you are SINGLE and would be open to a holiday romance, this is NOT the resort for you. Guests are not allowed on the resort for any reason or any length of time day OR night. Rather discriminative towards single people really. 5) The service staff and bar staff are generally lovely- and you can tell they are worked to the bone. It is clearly the management that is the problem. 6) On day 2 of my 7 day holiday, I put a serious complaint in to a manager- she said she or someone would get back to me. Nobody ever did. 7) The air conditioning units in the apartments/rooms are TERRIBLE. It was sometimes cooler outside than with the air con on, on full power (and it only stays on full power for 10-15 minutes, you have to keep pushing the button) - our room often felt like an oven/furnace with no air - uncomfortable 8) Don't bother trying to book in at the steakhouse restaurant. It is (inexplicably?) hardly ever open and always fully booked - even before you arrive - when it is. 9) The Italian restaurant has NO AIR and is swelteringly hot. Also, don't order the spaghetti bolognese - my Mum is NOT a good cook, and her spaghetti bolognese is better than what was offered here. Maybe I just picked the wrong dish? But nothing special. 10) How this hotel has 4 stars is literally beyond me. It should be investigated. Would yo