주차 가능한 에스캄비아 카운티 호텔

The room we chose to celebrate our anniversary week was a gulf-front king suite, and it looked exactly like the pictures. The shower was the largest we've ever had in a Springhill Suites hotel. The oceanfront view was stunning. However, when we walked into our room, there was a very musty smell and I saw water all over the floor around the bed. The culprit was a refrigerator that had iced up and was now defrosting all over our room. As the phone to the front desk didn't work, we went downstairs and reported it and maintenance brought up a different refrigerator, that unfortunately had not been cleaned, but was an improvement over the leaking one it was replacing. Although they offered to give us a different room, we had already unpacked some and decided to wait for the new refrigerator. Maintenance was friendly and cleaned up the water all over the floor. The staff at the morning breakfast buffet was first class, friendly and attentive. Although everything was fresh and plentiful, the selection varies little during our 8 day stay. However, there was something for everyone. There could have been more seating for the number of people who come down for breakfast. We had to wait for seating more than once. The wonderful staff kept us in towels and fresh sheets all week. They were very friendly and efficient and available for everything we needed. After having stayed at several oceanfront resorts over the years, I was shocked and disappointed that Springhill Suites in Navarre has such a poor HVAC system or whatever should control air quality and humidity. There was a noticeable musty smell all week, probably from the water issue mentioned earlier. I reported this to the front desk too. The room was so damp all week that towels never dried. Bathing suits that were dried on the balcony during the day got damp once they were brought inside for the night. In fact, even though I did laundry one day and was bringing home half clean and half soiled laundry, everything was so damp when I packed it that all our clothing, clean and dirty, had to be washed to remove the musty smell once we arrived home. Huge disappointment. I mentioned it to the front desk staff on the first morning there, and again at checkout when I was asked about my stay.

이 숙소에서 3박을 보냈습니다. 아주 좋고 깨끗한 숙소. 직원들은 매우 친절하고 도움이 되었습니다. 객실은 꽤 크고 잘 배치되어 있습니다. 침대는 매우 편안하고 샤워 실을 좋아합니다. 우리 위에 뛰어다니는 것을 좋아하는 아이가 있었을 것입니다. 바닥에 카펫이 없기 때문에 증폭 된 것 같습니다. 방에 온도 조절 장치 사용에 대한 지침이 있었으면 좋겠습니다. 밤새 팬 소음이 실행될 수 있었다면 추가 소음에 도움이 되었을 것이라고 믿습니다. 건물은 근처 공항에서 비행기 이륙과 일치하지만 우리 방 안에서는 실제로 눈치 채지 못했습니다. 우리는 병원 건너편 도로 근처에 있었기 때문에 때로는 사이렌이나 차량 소음이 들립니다. 내 유일한 진짜 불만은 아침 식사가 같은 카테고리의 다른 많은 호텔만큼 수준이라고 느끼지 못했다는 것입니다. 과일은 하루 중 하나에만 나왔고 적어도 이틀 동안 먹을 수 없었던 녹색 바나나였습니다. 열린 좌석 공간이 많이 있습니다. 근처에 많은 레스토랑 선택이 있으며 쇼핑몰은 한 블록 떨어져 있습니다. 도보 거리에 Publix가 있고 그 뒤에 AMC 극장이 있습니다.

우리는 AmEx 카드의 호텔 추천 추천에 따라 여기에 머물기로 결정했습니다. 게다가 Pensacola의 모든 평범한 호텔이 갑자기 너무 비쌌던 이유를 잘 모르겠습니다. 우리는 일요일, 7/16 오후 7시 40 분경에 체크인했습니다. 프론트 데스크는 단단하고 친절하지 않았으며 인사를하지 않았지만 ”이름? ! ? !”라고 소리쳤습니다. 체크인 할 차례였습니다. 그녀는 얇게 퍼진 것처럼 보였고 친절에 신경 쓰지 않았습니다. 나는 장애인이 접근할 수 없는 방을 특별히 예약했습니다. 우리가 체크인 한 후 그들은 어쨌든 우리에게 접근 가능한 방을 제공하기로 결정했습니다. 문이 열리면 방에서 냄새가 너무 심해서 마구간 냄새가 났습니다. 욕실은 그렇게 깨끗하지 않았습니다. 티슈가 엉망이었습니다. 디자인을 하려고 했지만 지저분해 보였다고 생각합니다. 몸이 없었습니다. 손을 씻고 샤워에서 사용할 작은 비누 하나! 샤워는 전혀 깨끗하지 않았고 낡고 더러운 샤워 커튼 전체에 곰팡이가있었습니다. 우리는 체크인 할 때 그녀의 태도를 기반으로 프론트 데스크의 여성에게 아무 말도하지 않았습니다. 체크 아웃은 더 좋지 않았습니다. 다른 사람들이 기다리고 있다는 것을 신경 쓰지 않는 세 명의 여성이 있었지만 체크 아웃하는 여성과 긴 대화를 나누고 그녀의 직업을 위해 무언가를 인쇄하는 것을 도왔습니다. 여러 비즈니스 소유자로서 우리는 우리와 직원이 고객을 어떻게 대하는지에 대해 자부심을 가지고 있습니다. 우리는 또한 Pensacola와 Destin 지역의 수많은 호텔에 머물렀고 이것은 우리가 머물렀던 최악의 호텔 중 하나입니다. Sara라는 여성은 곰팡이에 대한 나의 우려를 듣고 GM에게 알릴 것이라고 말했습니다. 그녀는 적어도 나머지 직원보다 조금 더 걱정했습니다. 다른 사람들이 이것이 양질의 호텔이라고 생각하는지 확실하지 않습니다. 내가 여기저기서 본 큰 개가 있다면. 우리는 확실히 다시는 여기에 머물지 않을 것입니다. 힐튼은 언덕 아래로 내려갔습니다. 돈의 완전한 낭비.

When we arrived the front desk agent, whose name I didn’t catch, gave a wonderful greeting when me and my family arrived on Sept 22nd. The room we received was a really nice room with a view of the bonfire pits. The location was a great and only 20 minutes from the beach. After visiting the beach, we stopped at the desk to get food recommendations. Shannon the front desk agent was very welcoming and provided us with a restaurant named bubbas. Shannon made us laugh and provided coupon to the restaurant. We had our 1 year daughter and normally my daughter is shy. However Shannon was able to bring the biggest smile to my baby’s face. The added bonus, Shannon provided snacks for my baby. Shannon is what you’d expect of a front desk agent.

We checked in on Saturday evening, we were told housekeeping would be provided every other day. We did not receive housekeeping Monday so when we returned in the evening, my husband went down to the desk and was given some towels. That's not housekeeping. When we returned Tuesday afternoon, same thing. No housekeeping; room hadn't been vacuumed, trash hadn't been emptied, no replacement bath tissue, no clean towels. No housekeeping. This time I went down to the desk and was offered towels. I asked if housekeeping was still in the building and was told yes so I asked that housekeeping bring towels and bath tissue to our room. Instead, a desk clerk brought some towels to the room. I had to ask again for toilet tissue and was assured the room would be taken care of. We spent the day out Wednesday and when we returned, the bed had been made without the sheets being changed and the trash had been emptied, two clean towels and no clean glasses. We aren't Marriott employees and we, as paying guests, should never be expected to shlep towels and bath tissue to our room. We stayed five days at a cost of close to $1,100 including taxes and this hotel thinks WE should service our room? I'm sure they're experiencing staff shortages, virtually all businesses are but as someone who has spent a lifetime dealing with the public, the cardinal rule of customer service is to first own the problem, apologize, and then correct it. None of that happened. We went down to breakfast Sunday morning. I asked the breakfast attendant if she needed our room number as we had booked the ”Stay for breakfast” rate. She sid it would be okay for that morning but I should stop at the desk the next morning and get a ”card”. I said thanks, I'll do that. When I did stop at the desk on Monday morning to get the ”card”, she had no idea what I was talking about and told me to show my confirmation email to the breakfast attendant. The Monday attendant had no idea what card I was referring to and had no interest in our confirmation email. She said she'd just put us on the ”Breakfast Club” and it's all fine. The right hand has no clue what the left is doing in this hotel. Marriott didn't just drop the ball on this, they succeeded in convincing us that this chain is completely off the list of possible options.

We attend an event at Pensacola Beach Hilton in September since 2021. All 3 years was a horrible experience. In 2022 a flood on the floor in our room…no one available at front desk. Then were told maintenance not available and couldn’t get us another room. In 2023 room was late with no apology and air conditioning did not work in a hot sauna of a room. This stay in 2024 Hilton Honors app didn’t work, room again was late, premises unclean and poorly maintained. Front desk does not answer phone. Hilton contact rep is a joke…blamed me for a bad connection and hung up on me. At the kid pool a temporary pump with a hose line kids could trip on or get tangled on was left unattended as well as a bucket of chlorine tablets Very disgusted being a Hilton Honors Gold member

This was our first day at the Hyatt and our first trip to Pensacola as we were evacuating for a hurricane. It was such a stressful event but from the moment we arrived at the Hyatt every single staff member was so helpful and courteous. The rooms were clean everything at the hotel was taken care of and we were traveling with pets so that was a big bonus for us. I couldn't recommend them more. Great job Hyatt

It was an excellent stay, a beautiful hotel on an immaculate beach. Me and my dad spent 2 nights here, and spent much of our time with the bartender Dana, who did such a great job. She was personable, went out of her way to help us, and a joy to spend time with.

Pensacos Invincible Seaview Hotel, 아침 식사는 단품, 침대는 너무 높고 너무 푹신하고 욕실은 크고 아래층 레스토랑은 백사장 파도이며 주차장도 해변에 있습니다. 객실이나 주차장으로 이동하는 것이 매우 편리합니다.