SsimsangelaUpon arrival, the welcome was genuine. It didn't give you that uppity, too posh feeling. The valet was pricey but much better than self parking. We were greeted with a glass if champagne upon checkin. Checkin was smooth with no waiting. Our balcony room was nice and clean. It was a bit of a walk. The hotel itself is a lot bigger than it appears to be from the outside. The ballroom and conference rooms are spacious and equipped. Love the fireplaces throughout facility. The pools are beautifully done especially one being at 85 degrees in the winter time. It was sunny and cold but families were enjoying the heated pool. The lobby bar, the restaurants and the fire pits give you that scenic, rustic, resorty style all while being right there on Frisco, TX. Can't wait to return in the spring/summer.
리리뷰어Valerie at the front desk was so welcoming, efficient and helpful. Made me feel right at home and really grateful that I chose your hotel. Lobby and elevator were very clean as well as the dining area. Breakfast was appreciated as well. Room was comfortable and clean for the most part. There was some scary brown liquid drips on the wall next to the bed, so not perfect, but overall I would still recommend.
리리뷰어Consistency of Aloft hotel has always put me at ease. Service, room, cleanliness and bed is comfortable. Parking is complimentary - just needed to inform the front desk. EV charging is available on-site as well (additional payment required, i believe).
It has a working table that enable me to work on the road so I stayed longer.
DDoro8Great stay. Very nice and clean and has a new look to it. The lounge/ bar area is very beautifully decorated. Very cozy. Will stay again. Room is clean. We stayed at the suite with a sofa. Had free sodas and water in the fridge to use. And a Keurig machine.
리리뷰어숙박에 만족합니다. 호텔은 공용 공간과 객실 모두 깨끗합니다. 체크인 직원은 훌륭했습니다. 위치는 우리의 요구에 편리했습니다. 아주 좋은 아침/점심 레스토랑(Starwood Cafe)에서 단 몇 분 거리에 있습니다. 호텔에는 작은 바와 레스토랑이 있지만 우리는 사용하지 않았습니다. 둘 다 깨끗하고 잘 관리되어 보였습니다. 다른 손님들은 분명히 그들을 즐기고 있었습니다.
불만, 방 HVAC는 계속 자전거를 타고 있었고 팬은 약간 시끄럽습니다. 나는 가벼운 잠자는 사람이기 때문에 평균적인 사람보다 더 많은 영향을 미쳤을 것입니다.
SSally RimanI chose the facilities and location on purpose,however the pool was closed due to inspection not complete. Breakfast was fine but somewhat cold. Service at desk was excellent--staff friendly and went out of their way to be helpful. Housekeeping staff was not thorough--found dirty underwear behind desk and under couch and there was a very strong mildew smell in the bathroom. Hall was not vacuumed and when we asked for a room cleaned, it was not done very well. I am assuming they were short-staffed like everyone else but they should address the mildew, which is not healthy. I loved the fact that there was a full kitchen and we were able to be on the first floor.
BBen(d) Mo(u)ntgomery PhD체크인이 어렵고 밤에 방이 더웠을 때 응답이 없었고 유닛 AC가 응답하지 않았습니다.
프론트 데스크에 갔고 체크인 세부 정보 변경을 도와주는 데 매우 훌륭했지만 휴식에 대한 표시도 없었습니다. 길 건너편에 술을 마시러 밖에 나가서 동료와 이야기를 나누다가 Caseys 주유소에서 만났고 Super 8을 떠난 지 25분 후에도 여전히 아무도 보지 못했다면 총 반환했습니다.
다른 모든 것은 완벽했지만 땀을 흘리며 세 번 깨어나 프론트 데스크에 두 번 전화하는 것은 소용이 없었습니다. 체크 아웃 전 아침과 같은 다른 시간에는 걱정했습니다. 직원들은 환상적이게 세심했지만 그렇지 않았습니다. 24/7